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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,762 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,762 reviews

October 04, 2022

Darren was great to work with. He was waiting for us upon our arrival and showed us all options that we were working with leaving us room to decide. Highly recommend for anyone l More

by Mariusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2022 -

Lexus of Pembroke Pines responded

It's so wonderful to hear that you had a 5-star experience working with Darren! Thank you for stopping by to share your feedback, and please come by Lexus of Pembroke Pines anytime!

October 04, 2022

Since leasing my Lexus 3 years ago from Richard @ Lexus, he has been there 100% of the time. No one is better than Richard @ lexus-pembrokepines.com! Even help me with the buyout after 3 years of leasing! More

by mcates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Lexus of Pembroke Pines responded

Thank you for this great 5-star review and lovely shoutout to Richard and George's amazing customer service! All of u at Lexus of Pembroke Pines appreciate your loyal business and look forward to seeing you again.

October 03, 2022

Mohammad was exceptional as always. Thank you for taking your time and helping my parents out. You were beyond wonderful More

by e14lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Mohammad and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

October 03, 2022

Mr. Ariel Rodriguez is a kind, patient, knowledgeable, amazing gentleman ✨💦. My English is not my first language, I am “young” like the one still use cds in the cars, Nothing digital, I understand little More

by yo
Recommend Dealer
Yes
Employees Worked With
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Wow! Thank you for sharing your top-notch experience with Ariel. We will be sure to pass along your wonderful kudos. All of us at Lexus of Pembroke Pines really appreciate your feedback and wish you many safe miles in your new Lexus NX 350.

Oct 04, 2022 -

yo responded

Thank you. My Neighbors are welcoming this new baby the one is touching everybody eyes . Yes Maybe five years to learn to manage this stylish Adoption’s 🚗🤣✨💦 Thank you again Mr Ariel Rodriguez and his team

October 03, 2022

Nina made purchasing a car super easy. We came to the car dealership late but she took her time and explained the product well. She was very professional. Great customer service. More

by ARLEENLAMBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Paul
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Congratulations on your newly purchased vehicle. Nina will be so pleased to hear how much you're loving your new car. Safe travels and thanks for choosing Lexus of Pembroke Pines!

October 03, 2022

Julio is amazing and quickly delivered my new Lexus. Also Carlo was great, thank you guys, More

by The Beast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for this great review! Julio and Carlo will be so flattered. Come by Lexus of Pembroke Pines anytime you need!

October 03, 2022

I asked for a copy of my service agreement so I could see what was covered and what was not. I was told I could not be provided one. Otherwise, the service was quick. More

by steventoro101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a review and for your feedback. I am glad that you are overall satisfied, but do apologize that your service agreement could not be provided to you. If I can help with this moving forward, please feel free to reach out. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

October 03, 2022

Sandor and Felipe provided exceptional customer service. It is apparent that the customer’s time and satisfaction is prioritized at Lexus of a Pembroke Pines. I was thoroughly impressed with the detail t More

by LAURIEDIAZ.REALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandor and Felipe
Oct 03, 2022 -

Lexus of Pembroke Pines responded

It makes our day to see that your service experience was a stellar one! We appreciate your continued support of Lexus of Pembroke Pines and we will see you next time!

October 03, 2022

Ms. Paul was very professional and knowledgeable about the SUV we purchased. She was able locate a vehicle for us promptly in a market where cars are hard to find. We would use her services in the future. More

by larrygi40
Recommend Dealer
Yes
Employees Worked With
Nina Paul
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Larry! We are so glad to hear that you had a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 02, 2022

Excellent service, professional team, Edgar, micky are great people. Very good place, comfortable and modern More

by KALOKGENG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micky Mehta
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Edgar, Micky, and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

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