Lexus of Pembroke Pines

Zee Hanif, professionalism and his knowledge of this very serious market, was great. Thank you, Sergio very serious market, was great. Thank you, Sergio More

Very nice people working there great sales people I would raccomend Lexus of pembroke to anyone. raccomend Lexus of pembroke to anyone. More

Excellent service. X x x x x x x x x x x x x x X x x x x x x x x x x x x x More

Lexus service department Was very professional and courteous. They did a great job with my car and kept me informed throughout the process. courteous. They did a great job with my car and kept me informed throughout the process. More

As always excellent service. Gustavo was on top of the situation. I am very happy Gustavo was on top of the situation. I am very happy More

Felt like just a number to the sales department. If there wasn't immediate dollars to be made or a guaranteed commission, just got ignored. Was annoyed to the point where I had decided I was going If there wasn't immediate dollars to be made or a guaranteed commission, just got ignored. Was annoyed to the point where I had decided I was going to just forget Lexus and purchase another brand. Felt like a circus when I was trying to deal with Aaron and his assistant. A sales call from Sal the sales manager and communication with Nina helped. I had looked forward to meeting Nina as she said she would come in to meet me on her day off because I wasn't able to make it on Saturday. I didn't want her to have to do that on her day off, but I was pleased that it seemed like someone was willing to go above and beyond. And then, she was a no show. I was passed off to yet another person. I was actually considering just walking out, as I was tired of the lack of sincerity. But, Gonzo seemed eager to help and wanting to make sure things went smoothly. The dealership itself was spread out and a little confusing. The break area was not as nice as other dealerships I had visited. Never had a chance to see the service department. There were some people that seemed to show interest in the customer and talk to them like a person as opposed to just a payday. The girl that greeted me in the front entrance was nice, as well. I did not get her name. I would guess she was European and possibly Ukranian? And then the other young lady behind the desk also was helpful. Finance...forgetting his name at the moment, I believe it was Boris....very smooth and stress free experience. Also, very straightforward about everything. Honestly, if it wasn't for the condition of the market, lack of inventory locally, and other dealers not willing to even lower the sticker price a dollar, I probably would not have purchased from here. Wasn't the best experience I've had with a dealership, but it wasn't the worst, either. More

Usually dealing with a dealership is a stress full process. This time it was a nice and smooth process. Raul Marañon is an excellent Sales Person; Even making business with the manager Art Armani w process. This time it was a nice and smooth process. Raul Marañon is an excellent Sales Person; Even making business with the manager Art Armani was a good experience. As important comment: Just some empty spaces in Tool box or cargo compartment, which I noticed after sale, made me think some tools are missing Reason why I had to go back to the dealership. They told me is normal, there is nothing missing. am still skeptic. No sales manager wanted to explain that in person. Raul was on vacations. More

I have owned or leased 4 Lexus vehicles from Sammy, he is amazing!! When I am ready for my next Lexus I will definitely contact Sammy. amazing!! When I am ready for my next Lexus I will definitely contact Sammy. More

Zee was an amazing vendor, he actually showed that he cared about me and went out his way to make sure I was able to get the car I wanted. Furthermore Dayron was absolutely amazing he was able to find an cared about me and went out his way to make sure I was able to get the car I wanted. Furthermore Dayron was absolutely amazing he was able to find an affordable deal for my car. I am extremely grateful for these two individuals and I highly recommend going to Lexus of Pembroke Pines. More