Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
3,010 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,010 reviews
May 30, 2025
Sales person provided all information about vehicle inspection of car and fax report please with sales man knowledge of car inspection of car and fax report please with sales man knowledge of car More
by art_polite
Employees Worked With
May 21, 2025
As usual, my experience at Lexus of Sacramento was very good, as to be expected! good, as to be expected! More
by Raider Mike
Employees Worked With
May 20, 2025
It was my first service request at this location. Basel greeted me with a big smile on his face and provided outstanding customer service. My service was done on as time ax promisez Basel greeted me with a big smile on his face and provided outstanding customer service. My service was done on as time ax promisez More
by Ria
May 19, 2025
The Service Dept is very streamlined. I also appreciate the good communication so I can anticipate when my car will be ready. I also appreciate the good communication so I can anticipate when my car will be ready. More
by Marianne
Employees Worked With
May 17, 2025
Service advisor Basil was so. nice and helpful i and advice on time I would recommend Lexus nice and helpful i and advice on time I would recommend Lexus More
by Rukesh.kumar916
Employees Worked With
May 15, 2025
Great Lexus dealer with nice services. I went in for regular oil change and they washed my car also without any charge. I went in for regular oil change and they washed my car also without any charge. More
by esuzuki
Employees Worked With
May 13, 2025
Despite an obvious decline in the customer service elements at the dealership level, Christina Carson does a superior job as she attempts to provide the customer with the best possible experience. She elements at the dealership level, Christina Carson does a superior job as she attempts to provide the customer with the best possible experience. She looks at your history and tries to suggest a reasonable path forward for your vehicle. With greater corporate support it would truly be an excellent place to do business. More
by SK001
Employees Worked With
May 06, 2025
It’s the place I look forward to get my vehicle serviced. I enjoy the amenities, the reading material, and receiving knowledgeable answers to my vehicle specific questions. I enjoy the amenities, the reading material, and receiving knowledgeable answers to my vehicle specific questions. More
by Mat
Employees Worked With
April 27, 2025
Flexible appointments, courteous , professional service techs . Friendly environments, very considerate about customers time ,service quality was the best, everything was taken of even the car wash. techs . Friendly environments, very considerate about customers time ,service quality was the best, everything was taken of even the car wash. More
by RZ97
Employees Worked With
Other Employees :
The service tech who works with Gustavo Guang or Grang
April 24, 2025
Excellent service. My advisor Basil provided me an outstanding service. Highly recommended to all my friends and family! My advisor Basil provided me an outstanding service. Highly recommended to all my friends and family! More
by Mario
Employees Worked With
