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Lexus of Sacramento
Sacramento, CA
3,011 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,011 reviews
March 09, 2022
Easy making an app with great Service and friendly people to answer all questions also appreciate the car wash people to answer all questions also appreciate the car wash More
by Maggistauffer@aol.com
March 09, 2022
A customer for 23 years, I rely on Lexus of Sacramento for all car-care needs. They keep my vehicles in top running condition. for all car-care needs. They keep my vehicles in top running condition. More
by jastewart
March 08, 2022
Robert Escobosa has made the entire car buying experience very easy and pleasant. He's very patient and helpful in terms of helping me understand our questions and concerns. Highly recommended to anyone look very easy and pleasant. He's very patient and helpful in terms of helping me understand our questions and concerns. Highly recommended to anyone looking to get a Lexus! More
by Dc
March 07, 2022
Excellent customer service provided by Christina in the service department. Great Team work to Rich. service department. Great Team work to Rich. More
by Abe
March 04, 2022
Very friendly and responsive crew here, and I really appreciated Kyle Reid's knowledge of the car I was interested in. appreciated Kyle Reid's knowledge of the car I was interested in. More
by Tanya in California
February 28, 2022
Very clean and easy to navigate. I was helped immediately as I walked in. Phan was very friendly and professional as he helped me. I was helped immediately as I walked in. Phan was very friendly and professional as he helped me. More
by Jphang
February 25, 2022
Jerod is very nice man and also a saleperson. Carl is a very nice finance coordinator. No pressure . Thank you very much! Carl is a very nice finance coordinator. No pressure . Thank you very much! More
by vanvylepham52@gmail.com
Employees Worked With
February 25, 2022
Great experience start to finish. Even though there were about a dozen cars to check in for service, I was greeted promptly, checked in, and off to my ride in about 15 minutes. The gr Even though there were about a dozen cars to check in for service, I was greeted promptly, checked in, and off to my ride in about 15 minutes. The greeters and V were all very courteous & pleasant people. The cashier also was pleasant. My car was ready in a timely manner. Not one person I dealt with left me feeling like I was a bother & interrupting their day. (Like other dealerships). Customer Service is top notch at Lexus of Sacramento. More
by Shaleen Hoff
Employees Worked With
Other Employees :
V Moua & the young lady with the great smile that greeted me.
February 21, 2022
Efficient timely very friendly service at least a a a a a a a a a a word a a a a a a word More
by Linda segers
Employees Worked With
Other Employees :
Mike Huttleston, Mike Huttleston
February 21, 2022
Worked with both Ernie and Bryon who were very honest and helpful. Exceptional and willing to go the extra mile to get what we wanted and show us the many new functions available on our new RX450hL. helpful. Exceptional and willing to go the extra mile to get what we wanted and show us the many new functions available on our new RX450hL. More
by KCMERCERMD
Verified Customer
