Back

Lexus of Sacramento

Sacramento, CA

4.7
3,011 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Contact Dealership

2600 Fulton Ave

Sacramento, CA

95821

Directions

By Type

Showing 3,011 reviews

January 28, 2022

Robert was able to read the situation and made it happen. Great job. Outside of my plane flight.. the process was quick and easy. They had me wrapped up in less than a hour and driving home in my new LC. I l More

by thrashercurt1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Robert and the Lexus of Sacramento team. Drive safely in your new vehicle, and we hope to see you back again down the road!

January 27, 2022

Very kind and professional from the greeter to the manager I enjoyed everything well done More

by Pmahuro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lexus of Sacramento responded

Thank you for saying that our team was so kind and professional! We're glad to have your confidence in us, and we'll see you again next time here at Lexus of Sacramento!

January 20, 2022

Tracy was easy to work with and kept me updated through out the service. Service was, fast, easy, and simple. More

by angelsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Lexus of Sacramento responded

Seamless, straightforward service is our number one goal! Thank you for the great review and for taking your maintenance needs to Lexus of Sacramento - we hope to see you back for the next.

January 18, 2022

Efficient and very helpfulTracy my service rep is always Efficient and very helpful Tracy my service rep is always great and accommodating. Jack got me a rental quickly and the cashier was efficient More

by Msmargies
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Tracy, Jack, and the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

January 18, 2022

Very professional, great experience with Jerod sales person. He was very helpful explaining the car. More

by Pkarami1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Lexus of Sacramento responded

It's always nice to hear kind feedback like this about our hardworking team members. Thanks for giving Jerod a special shoutout! He will appreciate it! --The Lexus of Sacramento Team

January 18, 2022

she was very accomodating they have excellent service i will recommend to anyone i know More

by jnybnice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Lexus of Sacramento responded

We are happy to see that you found our team to be especially accommodating and customer service focused. We appreciate it here at Lexus of Sacramento!

January 15, 2022

I have been a customer of Lexus of Sacramento since 1992 and one of the major reasons beyond the quality of their vehicles is the support I receive from Mike Huttleston. He has been my service advisor for More

by michaeltrovato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
Jan 17, 2022 -

Lexus of Sacramento responded

Michael, it's absolutely fantastic to hear that you've built such trust with Mike over the years. We feel fortunate to have him on our team, and we love hearing how much confidence you have in his work. The Lexus of Sacramento team is grateful for your continued loyalty, and we look forward to your next visit!

January 12, 2022

Excellent service, friendly staff kept updated on the progress of replacement. Relaxing waiting area, clean restroom More

by rogertplanck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We appreciate your support and are happy to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

January 11, 2022

Everyone knows the car buying experience can be painful, but our salesman, Bryon, was outstanding! He patiently answered all our questions, then explained the features we didn’t even think to ask about, I’v More

by SBJohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We want the most for our guests, and we are so glad to hear that Bryon went the extra mile to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Lexus of Sacramento!

January 08, 2022

I have been dealing with Lexus of Sacramento for over 20 years and have always found them to be helpful, courteous and efficient. Dealing with Mike in service has been exceptional. Give him a raise! I lo More

by n4799d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 10, 2022 -

Lexus of Sacramento responded

There is nothing more we love than a happy customer and great feedback! We are grateful for your continued confidence and will be sure to give Mike your kudos. Drive safely and thanks for choosing Lexus of Sacramento!

...
124
...