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Lexus of Sacramento
Sacramento, CA
3,003 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,003 reviews
January 11, 2022
Everyone knows the car buying experience can be painful, but our salesman, Bryon, was outstanding! He patiently answered all our questions, then explained the features we didn’t even think to ask about, I’v but our salesman, Bryon, was outstanding! He patiently answered all our questions, then explained the features we didn’t even think to ask about, I’ve never crossed paths with someone so knowledgeable about his company’s product line. A 5-star experience! More
by SBJohn
January 08, 2022
I have been dealing with Lexus of Sacramento for over 20 years and have always found them to be helpful, courteous and efficient. Dealing with Mike in service has been exceptional. Give him a raise! I lo years and have always found them to be helpful, courteous and efficient. Dealing with Mike in service has been exceptional. Give him a raise! I love my Lexus RX350... More
by n4799d
Employees Worked With
Mike Huttleston
January 05, 2022
I could not ask for a better experience in buying a new car. Kent Owens was wonderful from start to finish, he made the whole process stress free. car. Kent Owens was wonderful from start to finish, he made the whole process stress free. More
by Ld798
Employees Worked With
Kent Owens - Ten stars
January 01, 2022
Christina is always knowledgeable and expedites good service when I need to take my car to the Sacramento Lexus service department. service when I need to take my car to the Sacramento Lexus service department. More
by Dorothy.martinsen
Employees Worked With
December 30, 2021
Service outstanding as usual. Nick has been taking care on me and my SC 430 keeping it in tit top shape for 4 years straight. Consider Lexus and Nick best service I’ve experienced in over 40 years of car o on me and my SC 430 keeping it in tit top shape for 4 years straight. Consider Lexus and Nick best service I’ve experienced in over 40 years of car ownership! More
by Dmsmusiq
Employees Worked With
December 22, 2021
Michael Boyd our sales manager and Mike Zinda was our finance Director . They were great to work with. We walked out happy. finance Director . They were great to work with. We walked out happy. More
by Linda Hunter
December 19, 2021
Purchased our Lexus at Lexus of Sacramento. From the Sales to the Service Department, our experience has always been a great experience. Everyone has been exceptional, professional, friendly in providi Sales to the Service Department, our experience has always been a great experience. Everyone has been exceptional, professional, friendly in providing outstanding customer service. Our service advisor, V Moua, did a great job in getting our Lexus serviced for the first 5,000 mile service and working with our insurance adjuster to repair the front bumper in a timely manner. He gave us timely status updates and when the repairs on our Lexus would be completed. If you are looking for a Lexus Service Advisor, ask for '"V". More
by Bob
Employees Worked With
V Moua
December 18, 2021
Pure Excellence! I purchased my Lexus at Lexus of Sacramento and have been bringing it in for regular maintenance ever since. The staff is always professional, friendly and knowledgeable. Their stan Sacramento and have been bringing it in for regular maintenance ever since. The staff is always professional, friendly and knowledgeable. Their standard of service is off the charts. They treat you like family. they come highly recommended in my book.!!! More
by Walton69
Employees Worked With
Verified CustomerDecember 05, 2021
If I could give this dealership less than one star I would. Lexus of Sacramento has sold us not one but TWO cars that they do not have the title to, therefore making it impossible to legally register. M would. Lexus of Sacramento has sold us not one but TWO cars that they do not have the title to, therefore making it impossible to legally register. My family and I are stuck driving around a car we pay $800 a month for, for a car that we legally cannot drive and have been pulled over and told that if we continue to drive the vehicle we will risk a misdemeanor, tickets, and the car getting impounded. Christian told us that “yes, we realize this isn’t that big of a deal but we will pay any fees that incur”. So they recognize what they’re doing is illegal but it’s also “not that big of a deal”. We have been repeatedly lied to from everyone in the dealership about where the title is and everyone refuses to help us remediate this problem. They are liars, crooks, and will do anything to get you into a car & once they do, it’s YOUR problem. Now we are stuck, like I said above, paying over $800 a month for a car we cannot drive. My husband has no way to get to work unless he does so illegally. Please do yourselves a favor and DO NOT GO NEAR THIS DEALERSHIP. More
by celestenicholetaylor
