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Lexus of Sacramento
Sacramento, CA
2,896 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,896 reviews
Verified Customer
Helpful July 15, 2021
Great customer service, the guys here are super nice! Got me a great deal on my new IS 300, Jerod and Cal are awesome!! I would definitely recommend this dealership! me a great deal on my new IS 300, Jerod and Cal are awesome!! I would definitely recommend this dealership! More
by LEONNARANN
July 15, 2021
Very good service! Fast and no issues. I asked to be out quick and the team handled it. Thanks again! No pressure or heavy upsell experienced. quick and the team handled it. Thanks again! No pressure or heavy upsell experienced. More
by MARKSCHWARTZ747
July 13, 2021
Another good visit to Lexus of Sacramento! I always know from the moment I drive up for service, to driving away after service that I am in the best of hands! Thank you Lexus of Sacramento! And of course m from the moment I drive up for service, to driving away after service that I am in the best of hands! Thank you Lexus of Sacramento! And of course my service advisor Christina is the BEST!! More
by PSCRAWFORD
Employees Worked With
July 12, 2021
Good experience. Their temporary customer lounge worked well and was well equipped with drinks and WiFi. Recommend some more comfortable chairs being added for next visit. well and was well equipped with drinks and WiFi. Recommend some more comfortable chairs being added for next visit. More
by JOHNBRENNANPROPERTIES
Employees Worked With
Mike Huttleston
July 12, 2021
Another great experience with Lexus of Sacramento. Y’all are trustworthy, nice and I’m very happy per usual. Tracey Cach is very nice and provides the best in customer service. are trustworthy, nice and I’m very happy per usual. Tracey Cach is very nice and provides the best in customer service. More
by Wilson1221
Employees Worked With
July 12, 2021
Have been a long term customer for years and this time around they did not disappoint. Same excellent service as I have come to expect. around they did not disappoint. Same excellent service as I have come to expect. More
by RICHARDTURNER10
Employees Worked With
Ernie Wassersleben
July 11, 2021
After complimentary car wash, my windshield was left with oily smears which were very, very difficult to remove. Had to take the car to the car wash and pay to have the streaks removed. oily smears which were very, very difficult to remove. Had to take the car to the car wash and pay to have the streaks removed. More
by L.LOEFFLER
Employees Worked With
Mike Huttleston
July 10, 2021
Out of all my experiences at dealerships, I've never felt as comfortable as I have at this one. The car sales people and dealer were very nice and patient with me. Robert Escobosa was very professional and s as comfortable as I have at this one. The car sales people and dealer were very nice and patient with me. Robert Escobosa was very professional and seemed to enjoy telling me about the different cars we looked at. I was surprised that my time buying a car was as smooth as it was. More
by gavinmccune1
July 09, 2021
From initial inquiry everything went by fast an smooth. I submit credit application, drivers license and insurance card while on the way to the dealership. I told them what finance places I would like to go submit credit application, drivers license and insurance card while on the way to the dealership. I told them what finance places I would like to go through and they submit only directly to them rather than other places that would not benefit me. This is why you purchase from big business rather than small lots or online-online places. Thanks Robert and the whole team! From a fellow car guy to another. More
by luis_rubio777
