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Lexus of Sacramento
Sacramento, CA
3,012 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,012 reviews
September 06, 2021
Jim penn has been my Mechanic for over 30 years and continues to do excellent work on my car. Nick Cruz has also gone out of his way to accommodate my schedule and take wonderful care of my vehicle. continues to do excellent work on my car. Nick Cruz has also gone out of his way to accommodate my schedule and take wonderful care of my vehicle. The combination of the two keeps me returning for service and keeps me praising your Lexus Dealer Ship for a job well done. More
by FMILLS973
Verified CustomerEmployees Worked With
September 05, 2021
Thank you to Angel and the rest of the team at Sacramento Lexus for helping me get into my next car! I felt like they really took care of me every step of the way. Lexus for helping me get into my next car! I felt like they really took care of me every step of the way. More
by SacResident
Employees Worked With
Other Employees :
Angel - 5star rating, Eric Wilson, Chuck Baccarella
September 05, 2021
Dealership broke the clip on my air box when I took it in service and refuse to replace it. Manager only wanted to cover labor and not the material. Why should I pay for something I didn’t break. service and refuse to replace it. Manager only wanted to cover labor and not the material. Why should I pay for something I didn’t break. More
by NEO82303
Employees Worked With
September 05, 2021
I bought my original Lexus RX 21 years ago and find the staff so helpful and efficient in taking care of me and my car! Service is always great, and I’m given a car when needed. Love Christina! Buying a n staff so helpful and efficient in taking care of me and my car! Service is always great, and I’m given a car when needed. Love Christina! Buying a new car was great and the information complete! Love Kent! More
by OFFICE8
Employees Worked With
Kent Owens
September 05, 2021
Good service at a high price like any dealership. Wish your customer waiting place was not in a trailer & potty was inconvenient for seniors waiting for their cars being serviced your customer waiting place was not in a trailer & potty was inconvenient for seniors waiting for their cars being serviced More
by EVELYNDRS
Employees Worked With
September 04, 2021
I received very exceptional quality service and care. My needs were addressed at the utmost service. The service was very smooth, and detailed would recommend my friends and family to Robert and Lexus. He needs were addressed at the utmost service. The service was very smooth, and detailed would recommend my friends and family to Robert and Lexus. He is very qualified to take care of anyone’s desires. More
by Lullaby962
Employees Worked With
September 03, 2021
Good work. Wish communication was more poractive on Lexus’s part. If I want any explanation, I have to ask. Ex. Because of COVID mileage was low. Lexus provided service on age of car, not mileage. (My Lexus’s part. If I want any explanation, I have to ask. Ex. Because of COVID mileage was low. Lexus provided service on age of car, not mileage. (My ignorance?) Car returned to me not really washed-partially redone. More
by cj
Employees Worked With
September 03, 2021
I purchased my RX at Lexus of Sacramento 20 years ago. I have always taken my car to your service department for major repairs. The personnel are friendly and kept me informed. The loaner car wasn’t bad e have always taken my car to your service department for major repairs. The personnel are friendly and kept me informed. The loaner car wasn’t bad either. More
by lmsprindi
September 03, 2021
Lexus of Sacramento takes care of everything from start to finish. We are Very happy with the quality of service. Our car was returned on time. to finish. We are Very happy with the quality of service. Our car was returned on time. More
by Steve
September 03, 2021
Good service and answered all of our questions Very Good service and answered all of our questions Very helpfull can hardly wait to. Visit your new Office & show room again than you for all your help Good service and answered all of our questions Very helpfull can hardly wait to. Visit your new Office & show room again than you for all your help More
by DOCOTLAN
