Lexus of Sacramento

The Salesman David was wonderful to work with! He is very knowledgeable and personable!! Kevin in Finance was also wonderful to work with! They both made my experience wonderful!! knowledgeable and personable!! Kevin in Finance was also wonderful to work with! They both made my experience wonderful!! More

Kent Owens has become more than an advisor- I consider him a friend. He is professional, knowledgeable, approachable, and sincere and his 100% commitment to my satisfaction. I recently bought a Lexus NX30 him a friend. He is professional, knowledgeable, approachable, and sincere and his 100% commitment to my satisfaction. I recently bought a Lexus NX300 hybrid From him, and the experience was antithetical to what most peoples’ experience of a car purchase might be. I would recommend Kent and Lexus of Sacramento to anyone seeking a positive car-buying experience. More

I found a RX450h F Sport with black interior, Mark Levinson, AWD, literally the only one in N. CA. It was a Lexus Certified vehicle, but made a noise within the braking system, at purchase. Upon inspe Levinson, AWD, literally the only one in N. CA. It was a Lexus Certified vehicle, but made a noise within the braking system, at purchase. Upon inspection, at another Lexus dealership there were three issues with the vehicle. Two were recalls that had not been addressed prior to resale. Had this combo not been so hard to find, I never would have bought here. More

Best car buying experience ever. Kyle Reid exceeded all expectations. He was patient, informative, helpful and super supportive. Kyle communicated throughout the process of ordering a new vehicle. expectations. He was patient, informative, helpful and super supportive. Kyle communicated throughout the process of ordering a new vehicle. More

This dealership is being remodeled, but they seemed to have things quite organized , inside and out. I had Christine this time, everyone I've had is pretty nice. I did have to wait a good while for them t have things quite organized , inside and out. I had Christine this time, everyone I've had is pretty nice. I did have to wait a good while for them to do a diagnostic, and I didn't think it was going to be that long. I always bring my car in for service, funny they found all kinds of things wrong, when I was only in for a sensor that comes on and off. This is the second sensor I've had replaced, and I have 2 more to go I'm told. I've been bringing my car in since 2009, and to hear all these other thing was not good. No I didn't have all the other stuff done cause it would have been well over 7,000, and I can buy a new car for that amount. More

Mike Huddleston was very good and explained everything that was done and what will need to be done on a future service. I like his help very much. Vic yee that was done and what will need to be done on a future service. I like his help very much. Vic yee More

Staff is courteous and pleasant and detail oriented. It’s apparent that great Customerservice is instilled in every single team member. Visit was stress free. apparent that great Customerservice is instilled in every single team member. Visit was stress free. More

Lexus of Sacramento has the best customer service! I have been bringing my cars here for service for over 10 years. Despite undergoing construction, Tracey Cach and team were able to get me checked in and ou been bringing my cars here for service for over 10 years. Despite undergoing construction, Tracey Cach and team were able to get me checked in and out of the service department, into a loaner vehicle in 10 minutes record time. Not only was I impressed with the team’s efficiency- I was also very pleased to be offered a comparable loaner vehicle to my vehicle being serviced. Tracey communicated with me throughout the day to keep me updated on the status of my service and sent photos as well. Checkout was a smooth and efficient process; I was on my way home in 10 minutes. Tracey followed up with me the following day to make sure everything was in order after my service. Thank you Lexus of Sacramento! You guys are an elite Lexus dealership! More

Brandy is excellent, very efficient and quite personable. She is a fine professional for the Lexus dealership and has been a pleasure to deal with for several years. She is a fine professional for the Lexus dealership and has been a pleasure to deal with for several years. More

The services is great, both Bryon and Robert helped me. The car buying experience is very pleasant. The car buying experience is very pleasant. More