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Lexus of Sacramento

Sacramento, CA

4.7
3,012 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,012 reviews

July 29, 2021

We have dealt with Lexus of Sacramento Service Center for over 14 years. The facility's excellence in automotive knowledge and workmanship has earned our trust and confidence. More

by ORAVKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

July 29, 2021

To the Lexus sales and service person‘s: i’ve had outstanding experience with your service and your automobiles. Your company has a outstanding out reach for a long time customers and senior citizen More

by MISSIONARYBEEDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston, Eric Foltz
Jul 30, 2021 -

Lexus of Sacramento responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Please feel free to let us know if we can assist you again. Take care and have a wonderful day! - Lexus of Sacramento

July 27, 2021

Nice and friendly dealership. Especially Bryon Burdette helped us a lot on our purchase of New 2021 IS 350 F Sport. Really recommend this dealership More

by Sukhvir Jassi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Lexus of Sacramento responded

Congratulations on your new 2021 Lexus IS 350 F Sport! We are so happy Bryon demonstrated our commitment to exceptional customer service and was able to send you home in a car that is right for you. Thank you for choosing Lexus of Sacramento and we hope you enjoy the new ride!

July 27, 2021

Thank you Kyle for making my first car purchase a smooth one! Staff was super helpful and explained things very clearly. Definitely recommend coming to Lexus of Sacramento! More

by NICOLECORAZONCENIZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Reid , Eric Wilson
Jul 27, 2021 -

Lexus of Sacramento responded

We love to hear that your first car purchase was so smooth! At Lexus of Sacramento, it is our ultimate goal to make sure you are comfortable and informed during the entire purchase process. We're very appreciative of your recommendation and we wish you happy driving in your new car!

July 26, 2021

Courteous and Professional Service from Robert, the internet sales manager; and Kal Jaber-Finance Manager; went over backwards to find us a RX-350 with discounts! More

by bjcars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal Jaber
Jul 26, 2021 -

Lexus of Sacramento responded

We're so happy to hear that our team went the extra mile to help score you a Lexus RX 350! It's great that Robert was so kind and professional. Thank you for your business and for taking the time to leave a great review!

Jul 26, 2021 -

bjcars responded

First time in 20 years in a dealership; I usually buy factory direct through Toyota/Lexus-sister retired after 35 years...a great experience as a Costco executive member!

July 26, 2021

Nick is always pleasant to work with. Even with all of Nick is always pleasant to work with. Even with all of the construction going on, the Service Dept were very attentive. Excellent Service The b More

by RTAL738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Lexus of Sacramento responded

We're so glad to hear that you enjoyed working with Nick! We appreciate your loyalty to Lexus of Sacramento and your kind words about our service team. See you next time!

July 26, 2021

I would have given the dealership 5 stars but my cars engine was not detailed like it should have been underneath all the engines coverings. Other than that, everything went smoothly and my Salesman was More

by KJOHN2FRESH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Baccarella
Jul 26, 2021 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We apologize that your car's engine wasn't detailed as well. Please bring this to our attention the next time you visit! If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

July 26, 2021

Jerod was great to work with, got great value for my trade-in and the finance dept made things easy. Very happy with my purchase. Will definitely buy from Lexus again. More

by GEORGEHORCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Lexus of Sacramento responded

Thanks for the kudos. We do our best to ensure nothing but a positive car-buying experience for our customers and are glad Jerod was able to send you home in a car that is right for you. Enjoy your new ride and we thank you for stopping by Lexus of Sacramento!

July 25, 2021

Brandy is a great advisor. Keeps me informed and knowledgeable about the service being worked on. I feel trusted when working with her as my advisor. More

by BFelix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Jul 26, 2021 -

Lexus of Sacramento responded

We're delighted to hear that Brandy and the Lexus of Sacramento team are providing the honest and efficient customer care we aim for! Thank you for your review and business - we hope to see you again soon!

July 23, 2021

Went to the Lexus of Sacramento dealership because I was familiar with it from a prior purchase about 18 years ago, and they did not disappoint. I searched for the car I wanted which they did not have and b More

by CYNSEMAIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson, David Morgan
Jul 23, 2021 -

Lexus of Sacramento responded

Thank you for reviewing Lexus of Sacramento. It is fantastic to hear that our team provided you with another seamless and enjoyable sales experience. We wish you safe travels!

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