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Lexus of Sacramento

Sacramento, CA

4.7
3,011 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,011 reviews

April 11, 2021

Everyone was professhional and wonderful to work with. I appreciate their attention to detail. We are greatful to have this group in Sacramento! Thank you for your help. More

by DDOHEARN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 09, 2021

Mike and Brandy always provide excellent service abs advice. It seems like nothing ever really goes wrong with a Lexus. Just ask my 2010 and my 2018. More

by SHANNONH60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Mike Huttleston, Joe Burton, Mike Huttleston, Eric Foltz
Apr 09, 2021 -

Lexus of Sacramento responded

Shannon - It's wonderful to hear that you can depend on Mike and Brandy to keep your vehicles running smoothly and safely. Thank you so much for being a loyal Lexus of Sacramento customer! We look forward to our continued relationship.

April 09, 2021

i like working with this dealer. easy to get scheduled. service managers are informative. easy to get a loaner car. definitely recommend if you need a place to service your lexus More

by books
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pantoja
Apr 09, 2021 -

Lexus of Sacramento responded

Thank you for recommending Lexus of Sacramento! We are delighted to hear that you enjoy working with us as much as we enjoy working with you. Have a great weekend!

April 08, 2021

Brandy and Eric were friendly, helpful and professional. The service required is holding up and I will heed their advice for my cars future care. I shall return. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph, Eric Foltz
Apr 08, 2021 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Brandy and Eric! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 08, 2021

Christian, this is our third vehicle purchase thru Lexus of Sacramento. Ernie made the whole transaction a pleasurable experience. Love the service department especially Mike Huttelston. We have recommended More

by DVSGRDN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Dickinson, Mike Huttleston, Ernie Wassersleben, Eric Wilson
Apr 08, 2021 -

Lexus of Sacramento responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Ernie. Drive safely in your new vehicle, and we hope to see you again at Lexus of Sacramento!

April 07, 2021

After having a very bad experience with another dealership, I was very wary, but Ernie Wassersleben made my buying experience easy and, surprisingly, pleasant. He explained everything in detail s More

by LSIMLICK
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ernie Wassersleben
Apr 07, 2021 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Ernie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 07, 2021

The sales person who worked with us was Ernie. He was very straight forward, which I like alot. He was honest and no nonsense. Up front with the prices and incentives. Again very appreciated! He list More

by JIMLESLIE77
Recommend Dealer
Yes
Employees Worked With
Ernie Wassersleben
Apr 07, 2021 -

Lexus of Sacramento responded

Thank you for your very kind review, Jim! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. We look forward to sharing your feedback with Ernie and the team! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 07, 2021

Let me say that Sacramento Lexus dealership is fantastic. I been there for the service and recall on my ES350 2019. They provided me fabulous service. I got the Lyft ride. Waiting time for it was less than 5 More

by Deepak Sharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 07, 2021

Delightful experience. The showroom was well arranged and the personnel were very helpful and courteous. The sales person was attentive to my questions and had practical answers. More

by RPLOVINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal Jaber
Apr 07, 2021 -

Lexus of Sacramento responded

Thank you for the excellent feedback! We appreciate your business and are happy to hear that you had such a successful experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you again down the road!

Apr 07, 2021 -

RPLOVINGER responded

rplovinger@hotmail.com

April 07, 2021

The entire staff and sales people are genuine and helpful Have had help when needed with the navigation system Love the clean care at pickup More

by LCOMEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you again down the road!

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