Lexus of Sacramento

Smooth Leasing Experience Turned in my 2015 ES300h 3 months early, to make sure I would get the color & interior I wanted. Worked with the very accommodating & easy going Kent Turned in my 2015 ES300h 3 months early, to make sure I would get the color & interior I wanted. Worked with the very accommodating & easy going Kent Owens, and he located a couple of cars, out of town, in my colors. I made my choice and the car was ready in the early evening. Then the very patient Samantha explained the navigation, iPhone connections, how all the new safety features worked. I'm in my seventies, and don't understand some of the new tech stuff, so... when I say patient, that's an understatement. Everyone there seems to go out of their way to accommodate your every wish. Bottom line, extremely friendly dealership, nice people, excellent service, and of course, great cars. More

SO HAPPY WITH LEXUS Lexus of Sacramento has been my dealer of choice for purchasing my vehicles and service after the sale. They always treat me like family. Everyone is Lexus of Sacramento has been my dealer of choice for purchasing my vehicles and service after the sale. They always treat me like family. Everyone is friendly and tend to my needs in a professional manor.My service writer is Mike Huttleston, he's always friendly and makes sure my vehicle is done perfectly and to my satisfaction. Always a pleasure to work with. More

Experience I bought the Lexus RX 350L from your dealership, because of Mr. D. Williams. I had research several Lexus dealerships in California, and Mr. Willi I bought the Lexus RX 350L from your dealership, because of Mr. D. Williams. I had research several Lexus dealerships in California, and Mr. Williams was the best sales manager that entice me to purchase it from Lexus of Sacramento. Also Mr. Kaulen was very informative and detailed us all the benefits of owning a Lexus. We were in and out in about an hour. Now we have 2 vehicles from your dealership. Thank you, Nick and {Paula Nicoloudis More

Service consultation saved me money I was changing my oil too frequently. Brandy recommended a service interval that saved me money. They got me in and out quickly. I will definitely I was changing my oil too frequently. Brandy recommended a service interval that saved me money. They got me in and out quickly. I will definitely be coming back this dealership. More

Service I always request Mike because he explains everything very well, is curtious, & professional. He calls me with any updates. He has been helpful every t I always request Mike because he explains everything very well, is curtious, & professional. He calls me with any updates. He has been helpful every time. Thank you Lexus for hiring such capable employees. More

Great Service The ease of use and professional support you get as a customer is second to none. I have tried a lot of other brands and dealers and I would say the L The ease of use and professional support you get as a customer is second to none. I have tried a lot of other brands and dealers and I would say the Lexus dealership is easy to deal with. The people are super professional and they make sure to work you through the service plan and let you choose what options you want to work with. I will always go here, I have confidence my car gets the best and appropriate care. More

Service and Detail Tracey was very gracious and kept in communication with me. She made sure I was satisfied and not inconvenienced during my repair process. Kris Tran Tracey was very gracious and kept in communication with me. She made sure I was satisfied and not inconvenienced during my repair process. Kris Tran, was and is above and beyond exceptional with his customer service and quality of work. The detail his team provides is amazing. I always feel like I have a new car when they are done! Thank you Kris and Tracey for always making my experience with Lexus a positive one. More

A great day! The service requested on our car was completed promptly and efficiently. Loved working with Christina Carson, she is so personable and is a great rep The service requested on our car was completed promptly and efficiently. Loved working with Christina Carson, she is so personable and is a great representative of Lexus. More

Excellent service and follow up Brought in my car for a knocking noise coming from the front end of my 2015 IS250. The service advisor Nick set up a test drive with the shop foreman Brought in my car for a knocking noise coming from the front end of my 2015 IS250. The service advisor Nick set up a test drive with the shop foreman and fortunately was able to replicate the noise. The service technician took many steps to address the noise and was able to identify the source of the noise. The knocking noise is no longer present and they also made recommendations on other safety related service. My front brakes were at 4mm so I had them change the front brake pads and rotors per the service advisors recommendation. Brake job was competitively price and plus they use Lexus parts. I have alway had great customer service with this dealership and the quality of work is top notch. The best part is that the service advisor follows up within the next day or two to check back and see if everything was completed to my satisfaction! More