Back

Lexus of Sacramento

Sacramento, CA

4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Contact Dealership

2600 Fulton Ave

Sacramento, CA

95821

Directions

By Type

Showing 3,002 reviews

February 07, 2024

Quick check in. Friendly staff. Convenient loaner. Amazing coffee. All around top notch Car delivered clean and ready to go! More

by JALAUNDA
Recommend Dealer
Yes
Employees Worked With
I don't remember the names but everyone who helped me was great!
Feb 08, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

February 07, 2024

Always great. Nick makes things simple and convenient. Lexus' customer service is the main reason I drive a Lexus. More

by KIMMAH53
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Feb 08, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

February 06, 2024

Friendly helpful kinda seemed like some were in a rush Review of work done is quick & it's so busy you need to get to next customer. I understand everyone needs help. Just the way it is More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
Daren
Feb 06, 2024 -

Lexus of Sacramento responded

Elizabeth, Thank you! Daren and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

February 06, 2024

The Service Center does a great job with my Lexus. In addition, the Service Center provides great customer service, is nicely arranged, has great coffee and provides a pleasant environment. More

by SALLY_LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
Feb 06, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team, Sally. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

February 06, 2024

Perfect services Good experiences, dignity In, time, honest, good hospitality, provide transportation Like to recommend you to my friends More

by momsul00
Recommend Dealer
Yes
Feb 07, 2024 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

February 06, 2024

Very pleasant! Had a great experience. Really enjoyed working with Nick! He is a great person and I look forward to working with him again! More

by JUDY.FOOTE
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Feb 07, 2024 -

Lexus of Sacramento responded

Judy, Thank you so much for your kind words for Nick, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

February 06, 2024

Staff are friendly and knowledgeable. Accomodating. Definitely coming back for my upcoming service Thank you More

by pqc19
Recommend Dealer
Yes
Employees Worked With
Tracy
Feb 07, 2024 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

February 05, 2024

My experience is wonderful every time. Lexus consistently provides excellent customer service. Lexus goes above and beyond for its customers. More

by Esmirojo
Recommend Dealer
Yes
Feb 05, 2024 -

Lexus of Sacramento responded

We're delighted to know that you've consistently had wonderful experiences with us at Lexus of Sacramento. Our team always aims to go above and beyond for our customers, so your feedback is greatly appreciated!

February 05, 2024

V is very professional and knowledgeable. The replacement looks great just like new!! Great job from him and team. I also accidentally left my personal belongings in the dealership and he con More

by vinnyhuang
Recommend Dealer
Yes
Employees Worked With
V Moua
Feb 05, 2024 -

Lexus of Sacramento responded

Vinny, we're glad to know that V and the team at Lexus of Sacramento were able to provide you with a professional service. We appreciate your kind words and are happy everything worked out well!

February 05, 2024

Clean nice and good people to both at check in and Service Advisor. I recommend anyone to this dealership for service. More

by Thanna.chhang
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Feb 05, 2024 -

Lexus of Sacramento responded

Thanna, we appreciate your recommendation and are glad to know you had a positive experience at Lexus of Sacramento. Thanks for the review!

...
48
...