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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,015 reviews

November 07, 2023

They provided a Great service for oil change. Friendly people. Will definitely return for next service. More

by YV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Nov 08, 2023 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

November 07, 2023

I did not have an appointment as it was a freeway accident that caused me to drive straight to the dealership . Christina took very good care of me and communicated with my Ins Company . She made the More

by Nessie609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

November 06, 2023

The dealership was clean and organized. The sales associates were attentive, especially Jared; he made sure we were comfortable while we were waiting to test drive as well as waiting for F More

by JUJUBE72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Lexus of Sacramento responded

We're glad to know that Jared and our team at Lexus of Sacramento made your visit comfortable. Thanks for the positive feedback!

November 06, 2023

The vehicle is impressive, and the employees have been very helpful. I have been made to feel the staff is there to assist if there is anything I may need. It's comforting to feel that I'm a part of an or More

by CANNONPOSSE
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Lexus of Sacramento responded

We're glad to know you've had a positive experience with our team at Lexus of Sacramento. It's great that the service has matched up to your impressive new vehicle! We appreciate your feedback and look forward to maintaining this successful association.

November 06, 2023

Very friendly and professional Thank you Ok 👍 car was nice 8 got to watch football More

by WTRDOGLAB
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Lexus of Sacramento responded

Thank you for leaving Lexus of Sacramento a five-star review! We are glad you enjoyed your experience.

November 06, 2023

Lexus of Sacramento has an amazing staff who are dedicated to providing quality customer service at every opportunity. I am confident I will always be treated fairly. Tracey has been exceptional! More

by RonMan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Tracey had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

Nov 07, 2023 -

Lexus of Sacramento responded

We're delighted you've had such a positive experience with Tracey and the rest of our team at Lexus of Sacramento. We always aim for top-notch customer service, so it's great this was reflected in your feedback! Thanks for your review, and we look forward to assisting you down the road!

November 06, 2023

Great customer service, very friendly and thorough. Everyone at the Dealership is very kind and has a good positive attitude that I interacted with. More

by calypso1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V. Mous
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Nov 07, 2023 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

November 04, 2023

People at Fulton Lexus dealership was very helpful and polite. I would recommend friends to shop there. More

by FATTYWONG5047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

November 04, 2023

No pressure thanks. Could have used a little more training but I guess I can go back. More

by DONELLEKIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Castano
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Nov 05, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

November 04, 2023

Thank you Basel for your courteous service without delay for I had another appointment following. More

by Panther
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel
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Nov 05, 2023 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Basel met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

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