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Lexus of Wayzata

Wayzata, MN

4.8
2,233 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,233 reviews

April 05, 2018

Customer friendly dealership I really felt that all the employees I worked with at this dealership were friendly and professional. I did not feel pressured to make a decision. The More

by Roxanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Loop
Apr 06, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and mentioning how great your sales team member was! We're so thrilled you chose our dealership for your vehicle purchase! Our entire team is passionate about providing an exceptional experience for all of our customers every time. Our hope is to make you feel as a guest in our home. Our relationship with you is important to us. We hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

April 03, 2018

Great service I walked in looking to test drive a RC and service provided from my sales rep was so exceptional I ended up buying the vehicle the same day More

by Super Enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Barfknecht, Jim Guettler, Zach Polsfuss
Apr 03, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and mentioning how great your sales team member was! We're so thrilled you chose our dealership for your vehicle purchase! Our entire team is passionate about providing an exceptional experience for all of our customers every time. We hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

April 03, 2018

A Very Positive Experience This was by far the best experience I have ever had purchasing a vehicle. I felt comfortable from the moment I walked in the door to the moment I drov More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Lexus of Wayzata responded

Nancy, thank you so much for leaving us 5 stars! I'm sure John and Becky will be thrilled when I pass your message on to them. Our goal is to assist you in finding a vehicle that perfectly aligns with what you're looking for. We believe that purchasing a vehicle should be fun, not challenging. We're so glad you felt comfortable, and we hope we see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

April 02, 2018

This guy is the best! Zach provided excellent service, listened to our interests, was always available when we needed answers and support and coordinated the finance proces More

by IFTEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Polsfuss
Apr 02, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a great review, and mentioning how helpful Zach was with your purchase! Our team is fully dedicated to listening to our customers in order to help you find the perfect vehicle. We like to stay transparent with customers throughout the process so that you're fully informed at all times. If there's anything else we can assist with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

April 01, 2018

Good experience This team made it easy, comfortable, and pleasant to purchase and understand our choices. We feel good about our sedan, the deal and financing, and th More

by Bsting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a 5-star review! Our team is passionate about providing the best experience possible for every single customer that walks into our dealership. We also pride ourselves in fully educating the customer about the car, the deal, and the financing details. We know that purchasing a vehicle is a big decision so we want to assist in any way possible to make that process effortless! Hope you're enjoying the new LS! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

March 29, 2018

Excellent customer service from Cal Ryan Very knowledgeable on every question we needed an answer to. Being in medical sales I know what a great salesman does and Cal was great. We felt ver More

by Cardude2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Lexus of Wayzata responded

Thank you so much for leaving us these kind words! Our team is dedicated to making sure your experience is nothing less than the best! We are so thrilled to hear you chose our dealership for your vehicle. I will be sure to pass your message on to Cal! If there's anything else we can assist with, please reach out. We hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

March 29, 2018

This guy is the best!!! I was thinking about upgrading my 2006 RX330. Knowing Gerald as a teacher, I was very happy to discover him at the dealership about two years ago. He More

by sylvia logerquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Houghland, Jim Guettler
Mar 29, 2018 -

Lexus of Wayzata responded

Sylvia, thank you so much for leaving us such an awesome review! We use these reviews as a training resource so we really appreciate your comments! Our team is passionate about finding the perfect vehicle for your needs. I will be sure to pass your comments on to Gerald. We are thrilled you love your new vehicle and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

March 26, 2018

Looking at GX 460 Luxury vehicles Great visit with Gerald Franti, while looking at SUVs. He is very friendly, knowledgeable and informative. We’re in the process of finding the right r More

by Luther
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a review! Our team takes these reviews very seriously, as they are a critical training resource. I will be sure to pass your message on to Gerald. I'm sure he will be thrilled! We wish you the best of luck in your car buying process and hope you'll consider us to fit your needs. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

March 22, 2018

The best experience ever in buying a car!!!! This was our first experience with Lexus of Wayzata and what a pleasure it was! John Mac is THE BEST !!!!! Not to mention what a beautiful dealership More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Broin
Mar 23, 2018 -

Lexus of Wayzata responded

Rita, thank you so much for your 5-star rating! Our team strives to provide an exceptional experience for every single one of our customers. We use these reviews as a critical training resource so we appreciate your comments. We are so thrilled that you had such a great first experience at our dealership and found a vehicle that fit your needs. Hopefully, we continue to see you in the future! If there's anything else we can assist with, please reach out to us. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

March 22, 2018

Best experience I've ever had when buying a car Throughout my life I have been known as a bit of a car enthusiast having owned something in excess of 100 vehicles. It doesn't make me an expert but c More

by Ray Quist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Broin
Mar 23, 2018 -

Lexus of Wayzata responded

Ray, thank you so much for taking the time to leave this thoughtful review! We use these comments as a critical training resource so we appreciate your comments. Our team is dedicated to providing an exceptional experience for every customer that walks through the doors of our dealership. We are so happy to hear you had such an outstanding experience. We hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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