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Lexus of Wayzata

Wayzata, MN

4.8
2,233 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,233 reviews

March 19, 2018

Great Customer Service Michael was wonderful to work with. He was very informative and helpful with questions and he wanted me to find a car that I would be happy with. His More

by Ashley
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Guettler
Mar 20, 2018 -

Lexus of Wayzata responded

Ashley, thank you so much for taking the time to leave us a review! I will pass your comments on to Michael and Jim. I'm sure they will be thrilled about your comments! Our team is passionate about asking questions to make sure we find the right car for you. We're so glad you chose our dealership and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103 |

March 18, 2018

Luxury Eric delivers a luxury vehicle with a luxury experience and service. If you’re buying a vehicle this is where you go for fast and friendly service. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Barfknecht, Patrick Bernklau, Eric Baumann, Chris Bloomer, Scott Houghland
Mar 19, 2018 -

Lexus of Wayzata responded

Steve, thank you for taking the time to leave us a review! We use these comments as a great learning tool to improve our business practice. We are so thrilled that you had a great experience with us! Our team is dedicated to making your time at the dealership quick and effortless. If there's anything else we can assist with, please reach out. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

March 15, 2018

Excellent Experience with Mac and Cal at Lexus of Wayzata I found an SUV and was in and out within and hour and a half! They had the car ready for me when I arrived and breezed through the sales process. Ma More

by mmect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Lexus of Wayzata responded

Thank you so much for leaving us a 5-star review! We are so glad you had a great experience with us. Our team strives to make sure all of your needs are fully met, whether those needs involve sales, service, or both! We want to ensure every minute spent at our dealership is a great one. If you'd like to talk about your experience further, please feel free to contact me directly at 952-404-5103. We can't wait to see you on your next visit! Sincerely, Mike Dalton | General Sales Manager

February 26, 2018

Best car buying experience!! Gerald has been wonderful to me. I bought a 2013 RX350 from him and this January I traded it for another RX350. Gerald has created me every time I cam More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2018 -

Lexus of Wayzata responded

Lucy, thank you for coming into the dealership! We appreciate your business and are so glad you had a great experience with us. Our team strives to bring our customer's the best service without the pressure! I will pass this message along to Gerald, he will be thrilled. He is a great person and that is why we love him as an employee. He is personable and approachable for our customers! We look forward to see you again, please let me know if there is anything else we can do for you. Until next time, Mike Dalton | General Sales Manager | 952-404-5103 |

February 24, 2018

Always goes the extra mile I have at least three interactions with Ross with my 2013 LS460. Each one was efficient and met or exceeded my expectations. He is one of the reason More

by Jon H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Bingham
Feb 26, 2018 -

Lexus of Wayzata responded

Jon, thank you for coming into the dealership! We appreciate your business and are so glad you had a great experience with us. Our team strives to bring our customer's the best service without the pressure! I will pass this message along to Rpss, he will be thrilled. He is a great person and that is why we love him as an employee. He is personable and approachable for our customers! We look forward to see you again, please let me know if there is anything else we can do for you. Until next time, Mike Dalton | General Sales Manager | 952-404-5103 |

February 20, 2018

First Class Plus Dealership Lexus of Wayzata is a FIRST CLASS PLUS dealership. I purchased my L Certified 2012 Lexus RX450h on March 21, 2016 from this dealership. From the momen More

by Richard RX450h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL EMPLOYEES
Feb 26, 2018 -

Lexus of Wayzata responded

Richard, thank you for coming into the dealership! We appreciate your business and are so glad you had a great experience with us. Our team strives to bring our customer's the best service without the pressure! We look forward to see you again, please let me know if there is anything else we can do for you. Until next time, Mike Dalton | General Sales Manager | 952-404-5103 |

January 20, 2018

Customer Absolutely Comes First, While Dressed To The Nines! Immediately upon meeting Gerald and sharing initial words on the showroom floor, I knew there was something unique about him. At the complete opposit More

by MichaelZ
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2018 -

Lexus of Wayzata responded

Michael, thank you for coming into the dealership! We appreciate your business and are so glad you had a great experience with us. Our team strives to bring our customer's the best service without the pressure! I will pass this message along to Gerald, he will be thrilled. He is a great person and that is why we love him as an employee. He is personable and approachable for our customers! We look forward to see you again, please let me know if there is anything else we can do for you. Until next time, Mike Dalton | General Sales Manager | 952-404-5103 |

January 02, 2018

A Bow Tie and So Much More - Gerald is a Gem! Gerald Franti is truly a delight to work with! He is professional, considerate and has a very positive attitude. His follow up communications were t More

by LHowell
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Lexus of Wayzata responded

Thank you for taking the time to leave this review. Gerald is a great employee and even better person. We are so glad he was able to make your experience a positive one! We love when customers come back and keep having a great time with us. We look forward to your next visit and your continued business with us! Mike Dejong | Customer Service Manager | 952-404-5137 |

November 18, 2017

Great service at Lexus of Wayzata!!! I was buying my car first time and Michael was very patient to explain and give me all detailed information about a car I wanted to buy. He was extrem More

by subarubuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2017 -

Lexus of Wayzata responded

Thank you for leaving this review! Buying a car is a big decision and we know how important the process is. Michael is great at helping a customer step by step and giving them all information needed. We are so glad he could help you find a car perfect for you! I will pass this message along to him. Enjoy the new ride and please let us know if there is anything else we can do for you! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103 |

November 16, 2017

Complete care Our experience with Lexus of Wayzata was remarkable! John MacEchern showed complete care and service the moment we stepped onto the sales floor. His More

by Cathiecna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Lexus of Wayzata responded

Thank you so much for leaving this review. We are so happy that you enjoyed your time with us. Our team strives to make each customers' visit positive and enjoyable. The way we do this is treating our customers as a guest. Communication and attention to detail are our keys to exceeding our guests expectations. We loved doing business with you and look forward to your next visit. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103 |

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