Lexus of Wichita

Dealership was very transparent about work being done on vehicle. I was kept updated with referenced work. I was very clear with recommendations and was able to make an informed decision. I was treated with vehicle. I was kept updated with referenced work. I was very clear with recommendations and was able to make an informed decision. I was treated with courtesy and respect. More

Always excellent customer service. Quality loaner cars as well. Friendly, expedient, and convenient. Thank you. Quality loaner cars as well. Friendly, expedient, and convenient. Thank you. More

I’m quite disturbed that I paid nearly $100 dollars to have a certified car I bought 2 weeks ago to have ‘reviewed’. I will soon be contacting the leadership team. When we bought this car a few weeks ago have a certified car I bought 2 weeks ago to have ‘reviewed’. I will soon be contacting the leadership team. When we bought this car a few weeks ago Vanessa told us to bring it in if we have any issues. We purchased additional coverage for various components so I was shocked to see no oil change or tire rotation which both should be covered at no cost. Also, we’ve never had the fob battery replaced in our 2015 Lexus which has nearly 130,000 miles. Surprised our new 2025 Lexus needed the battery replaced. Any word on potentially finding our garage door opener transmitter in the 2025 Subaru Ascent Touring we traded in? Lastly, I requested G.M. Eric be consulted about a reduction on the cost of the All-Weather Floor Mats as these were included when we purchased our 2015 Certified Lexus ES 300h. Please advise at earliest opportunity. Thank you - Eric and Robin McGonigle (316) 619-2769 More

Dealer was nice and clean and the salesman was very informed and good to work with. However, we weren't told about an additional $780 in fees on top of the vehicle price, as well as the dealer policy informed and good to work with. However, we weren't told about an additional $780 in fees on top of the vehicle price, as well as the dealer policy not to accept personal checks. My bank wasn't willing to make a wire transfer over the phone, so I had to finance my pre-approved loan amount, down payment, tax, title and license. On top of this, the vehicle appeared to be clean, but was by no measure clean. It was a Lexus demo so it had close to 5,000 miles. The inside had food stains and crumbs on the console and all kinds of seeds and crumbs in-between the seats. The carpets needed vacuumed, the floormats cleaned and the windows were absolutely filthy. They also refused to change the oil citing Lexus standard maintenance interval of 10k miles. Not exactly an optimal outcome after driving 4 hours to make the purchase. More

Was a pretty easy process getting the service I needed scheduled and performed in a relatively timely manner. scheduled and performed in a relatively timely manner. More

Over the years I have bought 3 Lexus from you. I was promised free car washes verbally among others It took 4 years to have a part to fix my airbags. Wow. The CSR was great. Not his fault W I was promised free car washes verbally among others It took 4 years to have a part to fix my airbags. Wow. The CSR was great. Not his fault WALSER’s doesn’t stand by there word. It would have been nice to have my car washed after service at a minimum. Larry Gass 3162045699 Larry@psijobs.com More

Highly professional, and pleasant. Answered all my questions in an honest and timely manner. I highly recommend Lexus Of wichita Service.. Answered all my questions in an honest and timely manner. I highly recommend Lexus Of wichita Service.. More

Great experience from start to finish with the expert guidance from Vanessa through it all. Loved completing the contract paperwork from home and having the car delivered to my home. guidance from Vanessa through it all. Loved completing the contract paperwork from home and having the car delivered to my home. More

Great experience from start to finish with the expert guidance from Vy through it all. guidance from Vy through it all. More

It was a pleasant and painless experience. The easiest car I've ever bought. I'll be back The easiest car I've ever bought. I'll be back More