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Lexus of Wilmington

Wilmington, DE

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Employees
Reviews
Vehicles
4.9
1,665 Reviews
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2100 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 1,665 reviews

December 02, 2025

I’m so thankful for the staff who helped make buying my first car a seamless process, especially Troy who walked me through everything. Thank you! More

by caallen202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2025

Amazing salesman that made me feel at ease with the whole process. Went out of his way to make sure I was satisfied with my test drive and personally delivered my vehicle out of state. Chris is a Class act a More

by r.kusiappouh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Ervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Maranan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2025

Everyone, especially Luis our sales rep, was so patient and thorough. No high pressure tactics, just considered advice as if members of our own family. More

by BeachJohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Lexus of Wilmington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 02, 2025

Josh was very kind to me and my son when we came in to purchase a car. He was very patient and answered all of my questions. I highly recommend Josh to anyone looking for a new car. More

by nikki.kreyling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Lexus of Wilmington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2025

I recently serviced my Lexus and was pleased with the customer service by Rob Payson! More

by nkim2511
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
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Dec 02, 2025 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Rob will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2025

Professional, courteous, knowledgeable service. I was updated throughout my wait time exactly what phase of the service was being provided. I felt ' in the loop' and I appreciated the communication More

by evelynwilson8319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in service dept
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Dec 02, 2025 -

Lexus of Wilmington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2025

Rob Payson always brings his A game and is the main reason I continue to choose dealer service over anywhere else. More

by lcm5035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
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Dec 02, 2025 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Rob will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2025

"I highly recommend this Lexus dealership for their sales & repair services. They are professional, knowledgeable and have done excellent jobs on our vehicles. We have been with and have high regards and res More

by superman2597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Report | Print
Dec 02, 2025 -

Lexus of Wilmington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2025

I appreciate that they do not pressure me to do optional things on my 2010 Lexus as I only put very limited miles on it. More

by dvolusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
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Dec 02, 2025 -

Lexus of Wilmington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2025

Never had an issue to date. Readily available appointments and upfront about the wait times for services More

by Sher1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Dec 02, 2025 -

Lexus of Wilmington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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