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Lexus of Wilmington
Wilmington, DE
1,417 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,417 reviews
September 20, 2025
Troy, Mayer, Andrew, drew, Kyle & Tyler were awesome & I enjoyed working with them. Very nice. enjoyed working with them. Very nice. More
by Nicknima
September 19, 2025
Troy Mayer was my salesman. He was awesome, easy to talk to, fun and friendly. No pressure just good solid knowledge and professionalism. He was awesome, easy to talk to, fun and friendly. No pressure just good solid knowledge and professionalism. More
by Holly
September 19, 2025
Mike was knowledgeable courteous a great salesman. The time he spent going over everything was amazing The time he spent going over everything was amazing More
by ac.computer
Employees Worked With
September 18, 2025
We’ve been using Lexus Service for quite a few years now. Rob Payson has been our service manager for a number of those years. We have always received excellent assistance. All our questions are answered in Rob Payson has been our service manager for a number of those years. We have always received excellent assistance. All our questions are answered in a timely fashion and done in a manner so that our cars run like new even though one has over 200,000 miles on it. I highly recommend Rob Payson and Koons Lexus Service. More
by Wagonser
Employees Worked With
Rob Payson in Lexus service.
September 16, 2025
Daniel Guzman was my sales guy and helped a lot throughout the way he is very helpful throughout the way he is very helpful More
by wintertiti
September 16, 2025
Troy Mayer, the best sales guy! He's very knowledgeable and smart!!! Five stars!!! 2011 Toyota Camry! A lovely vehicle He's very knowledgeable and smart!!! Five stars!!! 2011 Toyota Camry! A lovely vehicle More
by pumadash2225
September 15, 2025
We had not bought a new car in MANY years and had so many questions. Michael Casper is very knowledgeable .He was not pushy at all, instead he listened to us and met with us three times, for two hours each questions. Michael Casper is very knowledgeable .He was not pushy at all, instead he listened to us and met with us three times, for two hours each time, as we considered two different models. My husband and I are very grateful for his help in our decision to purchase our Lexus NX350. More
by deborah.bricker2
September 15, 2025
Fantastic customer service and staff were great to work with on purchasing a new vehicle. Sales staff stayed after hour on Saturday evening to accommodate my schedule. with on purchasing a new vehicle. Sales staff stayed after hour on Saturday evening to accommodate my schedule. More
by sewngch
September 14, 2025
*Jason Souders was a very professional and helpful salesman. I wwould recommend family and friends to ask for him as their sales person salesman. I wwould recommend family and friends to ask for him as their sales person More
by earlean12
September 14, 2025
Chris professionalism is top tier! !! Very helpful, knowledgeable and with great patience. 10 out of 10! !! Very helpful, knowledgeable and with great patience. 10 out of 10! More
by Jackie
Employees Worked With
