Liberty Buick - Service Center

Collette was totally professional and friendly in the service of my 2020 Enclave Avenir. She kept me posted on progress being made in service of vehicle so I knew what was going on. Collette is an exce service of my 2020 Enclave Avenir. She kept me posted on progress being made in service of vehicle so I knew what was going on. Collette is an excellent service advisor. More

Buy your Buick at Liberty Buick! When you visit Liberty Buick, you are treated like family and everyone is friendly, knowledgeable, warm and welcoming. Service is superb. Give them When you visit Liberty Buick, you are treated like family and everyone is friendly, knowledgeable, warm and welcoming. Service is superb. Give them a visit! More

Service The Service Technician was thorough and courteous. The only issue with this call had nothing to do with the dealership. The Extended Warranty repres The Service Technician was thorough and courteous. The only issue with this call had nothing to do with the dealership. The Extended Warranty representative was spread too thin and didn't show up for until the third day. This is no fault of Liberty Buick. I was given a loaner car to use during the 5 days it was in service. More

If I could give 10 stars I would! Jim has been dealing with my husband’s VW on an elusive brake issue for a few days and has been absolutely stellar in his customer service, problem solving, and resolutio with my husband’s VW on an elusive brake issue for a few days and has been absolutely stellar in his customer service, problem solving, and resolution. We could not be happier with our experience and I am happy to say everything has turned out beautifully! We always feel comfortable knowing Jim will do a great job with our vehicle. More

Oil Change Liberty called me to let me know it was time for an oil change and that it would be on them! Arrived for my appointment and there was no waiting! No Liberty called me to let me know it was time for an oil change and that it would be on them! Arrived for my appointment and there was no waiting! Not only did they change the oil, they rotated the tires and washed my car! The waiting room was packed and there was not one unhappy customer sitting there! All were being taken care of by the team members and were being given updates as to the timeline of their vehicle being finished! I was in and out in 45 minutes! More

Updated Review Score Updated Review to 3 stars from 1 star. Dealership contacted us and made the situation right. We will still never return, but I give them credit for Updated Review to 3 stars from 1 star. Dealership contacted us and made the situation right. We will still never return, but I give them credit for correcting this bad situation. More

3 hour oil change This dealership struggles with the concept of an appointment. Make an appointment, during the week, drop it off at the scheduled time, and then wait 3 This dealership struggles with the concept of an appointment. Make an appointment, during the week, drop it off at the scheduled time, and then wait 3 hours. The back office staff also apparently doesn't realize the are in a service industry. How you treat people matters. I've owned a lot of cars, the service at this place routinely sets a new low mark. No more Buick's for me. More

Service is top notch! Jim is always the best! Always gets me in and out in record time! Car is always spotless after being serviced. All employees always friendly and help Jim is always the best! Always gets me in and out in record time! Car is always spotless after being serviced. All employees always friendly and helpful. More

2016 Buick Jim goes the extra mile in service his customers. We so appreciate for all of his expertise is service thank you so much for all you do Jim Duane Norm Jim goes the extra mile in service his customers. We so appreciate for all of his expertise is service thank you so much for all you do Jim Duane Norman More

Always a Buick We have enjoyed our buying and service work from Liberty. Nice friendly people in fact went in for service and bought a car from Brandon😊 We have enjoyed our buying and service work from Liberty. Nice friendly people in fact went in for service and bought a car from Brandon😊 More