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Liberty Subaru

Emerson, NJ

4.9
5,993 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy. At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction! That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience. With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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55 Kinderkamack Rd

Emerson, NJ

07630

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Showing 5,993 reviews

September 30, 2021

I tend to dread car shopping. I usually encounter sketchy salespeople practicing antiquated sales tactics. Dan is different. I was given a fair price from my initial inquiry and his service was exceptional. More

by Timo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Liberty Subaru responded

Hi, Timo! I'm glad that you didn't find us sketchy...we work hard to shake the "typical car dealer" vibe, and I'm glad that Dan was able to provide an "exceptional" experience! We hope you're loving your new Subaru!

September 29, 2021

Excellent service. Very responsive and easy to work with. Would buy again from this dealer. More

by Losakgail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Liberty Subaru responded

Hello, Losakgail...thank you for your kind words, and the 5 star rating!

September 29, 2021

Jeff W. was patient and knowledgeable. He was very nice and helpful with all questions. More

by Bonanno5813
Recommend Dealer
Yes
Employees Worked With
Jeff Wangerin
Dec 24, 2021 -

Liberty Subaru responded

Hello, Bonanno5813...thank you for your kind words! Jeff has been a member of our team for a very long time, and we're fortunate to have him. We're happy to hear that he helped to make your purchase experience a positive one!

September 29, 2021

Going to start off with how excellent this facility is, the staff and team here have given me excellent customer service and their knowledge is unsurpassed. Sales Consultant Nilsson Guzman was such a profe More

by Lirimramadani24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nilsson Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Liberty Subaru responded

Wow...thank you so much, Lirimramadani24! Nilsson is a true gentleman, and we're glad to hear that he took such great care of you...just the way it should be! Enjoy your Subaru, and we look forward to seeing you for your complimentary first service!

September 29, 2021

Very transparent negotiations. I never felt pressured to make a decision and I was given a great deal. More

by Lenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Liberty Subaru responded

Hello, Lenny...we're glad to hear that your experience was a pleasant one! Welcome to the Liberty family, and enjoy your new Subaru!

September 28, 2021

Awesome experience! Brian made sure we got exactly why we wanted and made the whole process quick and easy! More

by Jason.r.schultze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Goon
Dec 24, 2021 -

Liberty Subaru responded

Hi, Jason.r.schultze! "Quick and easy" is what we shoot for! Why make buying a car complicated, right? Glad to know that Brian was able to meet your expectations...welcome to the Liberty family!

September 27, 2021

Christopher was professional, knowledgeable, kind and fun. He made the experience very pleasant. Will be sending friends looking for a new car his way. More

by Marie
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Armentano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Bontemps was very professional and gave me the time to answer my questions.
Jan 01, 2022 -

Liberty Subaru responded

Thank you for your feedback, Marie! Chris is a true gentleman and is really good at making sure his customers are well taken care of...glad to hear your experience was no exception!

September 27, 2021

Working with Dan and the crew at Liberty Subaru was fantastic. They are helpful and seem to have the customer’s best interests in mind when providing recommendations. More

by jdr88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Liberty Subaru responded

Hello, jdr88! We certainly do have our customer's best interest front and center in our sales processes, and we're glad to know that came shining through for you! Thank you for your kind words, and welcome to the Liberty family!

September 27, 2021

Anthony was super friendly and helped answer all my questions. Rob explained each paper signed easy to understand and made me feel much more at ease. And DJ was absolutely amazing for putting all of th More

by Meg D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan "DJ" Meola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Liberty Subaru responded

Hi, Meg D! Sorry to hear about your car being flooded, but glad to hear that we were able to make a lousy situation a little less stressful! Our objective is to be sure our customers have a great experience, and it sounds like we hit our mark in this case! Enjoy your Subaru, and we look forward to seeing you for your complimentary first service!

September 27, 2021

Dan was great, got me a great deal on a new 2021 WRX when other Subi dealers wanted to go through my wallet. This is the second new WRX I bought from him. More

by harttool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Liberty Subaru responded

Hey, harttool...thank you for taking the time to let everyone know how we did! We're happy to hear that you're back for another WRX and hope you're loving it!

Jan 01, 2022 -

harttool responded

Would recommend to anyone looking for a new Subaru. Would be worth the drive.

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