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Liberty Subaru

Emerson, NJ

4.9
5,985 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy. At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction! That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience. With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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55 Kinderkamack Rd

Emerson, NJ

07630

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Showing 5,985 reviews

September 02, 2020

It was our first car purchase and Jeremy made the process smooth and easy! We were nervous about pushy car salesmen but we didn't have that experience at LIberty. Jeremy was friendly and easy to work with. More

by Stella Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Liberty Subaru responded

Stella, thank you for your fantastic review! We are thrilled to hear that Jeremy broke the stereotype and removed any worries about purchasing your car with us! If you have any additional questions, do not hesitate to give us a call, our team is here for you! Stay safe!

September 01, 2020

I cannot say enough good things about our experience here, helped by John Clarke. He was patient and knowledgeable. We spent the day shopping for a new car, and visited four other dealerships where we h More

by christine h.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Liberty Subaru responded

Christine, we are sorry your experience with other dealerships were so awful, but we are happy that it lead you back to us! We are so elated to hear that your experience with John and our team exceeded your expectations! Thank you for sharing, and take care!

August 31, 2020

Great! I recently purchased a 2017 Legacy and the whole process was pretty smooth. John Clarke did a great job with communication and assisted me with the set up of the car after we'd gotten it signed over More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Liberty Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you for your review about your recent visit with John! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

August 31, 2020

Nilsson Guzman is an excellent salesman. Friendly, polite. The whole process was very smooth. This is our third Subaru with Liberty - they are absolutely the best. More

by gracejudith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nilsson Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Liberty Subaru responded

Grace, we truly appreciate your positive review! We are glad to hear that Nilsson was able to assist you with your recent visit! Thank you for choosing Liberty for your third Subaru with us!

August 30, 2020

This is the second car we purchased with Anthony. Anthony took the the time to explain everything from start to finish. We will be back soon! More

by C.kamilaris
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Liberty Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We are so happy to hear that Anthony was able to explain everything to you in detail! We look forward to be of service to you again! Take care!

August 30, 2020

Jeff was great easy going and made us feel comfortable. This was also our third time dealing with Rob he is great, we bought the first car Rob ever sold (8yrs ago) and traded it in for another today. Rob a More

by Bkesnig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wangerin
Sep 08, 2020 -

Liberty Subaru responded

That is so wonderful to hear! We are so grateful that you returned to Liberty to trade in and purchase your new Subaru! Thank you for sharing your recent experience with us! Stay safe!

August 29, 2020

This is the second car I’ve gotten from this dealership, and once again it was such a great experience! I would highly recommend using this dealership again. Thank you for making my car buying experience pa More

by Taylor M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Finkel, Tom Quinn
Sep 05, 2020 -

Liberty Subaru responded

Taylor, thank you for choosing the team here at Liberty to take care of your second Subaru purchase! We strive to make every experience a smooth and efficient one! Stay safe!

August 29, 2020

Jeff Wangerin was extremely knowledgeable on details on the 2020 Outback. That’s exactly what we were hoping for in a salesperson. Jeff made the sales transaction simple and easy. This was the second purch More

by jacktor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wangerin
Sep 04, 2020 -

Liberty Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, again! Thank you and we hope you continue to choose us for all your automotive needs! Drive safe!

August 29, 2020

It was made very easy to turn in Impreza and lease a new Impreza by Jeff Miletta at liberty Subaru. I look forward to dealing with liberty in the future More

by Millmans
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Miletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Liberty Subaru responded

Thank you for your kind words! We are happy that Jeff was able to help with your return and new lease! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2020

Chris and Dave were great! Would definitely recommend them to friends and family. Definition of good customer service. Only thing is when I picked the car up the exterior did not looked washed for pickup More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Armentano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Finkel
Sep 05, 2020 -

Liberty Subaru responded

Nicole, thank you for sharing your positive experience with Chris in sales and Dave in finance! Reviews like yours help us to continually improve. Our apologies, please give us a call so that we can provide you with a complimentary car wash! We hope to see you soon!

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