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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,015 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,015 reviews

March 29, 2024

Easy and satisfying. They fixed my car well Ben was very helpful and friendly. You guys took care of my overheating problem More

by faithe64
Recommend Dealer
Yes
Employees Worked With
Ben
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Jul 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

March 28, 2024

Great customer service. Went above and beyond to help me out! Thanks for the help More

by TALIFAITLIN97
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Jul 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

March 28, 2024

I am grateful for the service I received. It may seem like a job sometimes i'm sure, but the service wouldn't be a good one if it didn't make an impact on a person's life. Thank you for makin More

by mrdavisthomas2018
Recommend Dealer
Yes
Employees Worked With
Jared
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Jul 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Mr. Thomas, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 28, 2024

I dropped the car off and did not have any expectations of it being done less than a week, but was called the next day. Another great experience with Charlie More

by hayes.liam
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jul 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Liam, and for taking the time to leave us this wonderful feedback!

March 28, 2024

Fernando treated my concerns with integrity. He resolved the issue in a timely manner & checked all of my windshield wipers to assure my safety while driving. I left feeling valued as a customer More

by rosemaryhalleck
Recommend Dealer
Yes
Employees Worked With
Fernando in service department
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Mar 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Rosemary, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

March 28, 2024

Timely & detailed service. Very satisfied! A pleasure coordinating with Jared always! My 'go to' for Jeep service. More

by Susan Reinke
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Mar 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review, Susan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 28, 2024

We had our maintenance service oil change. They were able to correct a wobble in the steering, had part in stock, and installed it in a timely manner. Our Jeep drives much smoother. Robert Bla More

by rpmo17
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jul 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 28, 2024

Quickly fixed the small issue. Did the 30k maintenance. Charles Sebastian is great! Wholly recommend Charles and Lithia's Service Department More

by ray.redhills
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jul 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Ray, and for taking the time to leave us this wonderful feedback!

March 27, 2024

Excellent customer service Bob inform me what need to be done for my car and make suggestions and information More

by GUILLERMINATORRES616
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Jul 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Bob and for taking the time to leave us this wonderful feedback!

March 26, 2024

Auto was checked in and taken on scheduled time, Jared was very courteous, work was finished in the time estimated, everything went smoothly. More

by donb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Mar 27, 2024 -

Lithia Chrysler Jeep of Reno responded

Don, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jared and don't hesitate to let us know if we can be of further assistance.

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