Back

Lithia Chrysler Jeep of Reno

Reno, NV

4.7
3,075 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
Contact Dealership

1050 East Plumb Ln #100

Reno, NV

89502

Directions

By Type

Showing 3,075 reviews

April 11, 2024

I am a loss for words. I was satisfied with the service and appreciated the time spent with me. More

by suedespars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Sue! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

April 11, 2024

Jared was super helpful and the service team fixed my brake lights and did my oil change at the same time (which I had an appt for next week.) So that saved me another trip to Lithia. Very appreciated! More

by kmgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jared and our team and don't hesitate to let us know if we can be of further assistance.

April 11, 2024

Problems were resolved to my satisfaction and an old emissions recall was completed. Charles was very helpful. More

by michael@themcclainfamily.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charles and our team, and we look forward to working with you again.

April 11, 2024

Very unprofessional. Gave me my Jeep back after service without test driving it and there was an engine issue that at first they tried to blame me for. An hour later dete More

by ogdragonshrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 11, 2024

Always so clean, helpful, prompt and friendly! Bob always takes great care of his customers! More

by AB Sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experiences with Bob here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 11, 2024

Great shop great people great work done right the first time. My favorite shop in town More

by larryscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Blondina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Larry, and we look forward to working with you again.

April 10, 2024

Great experience purchasing our Jeep. Easy negotiation and financing. Salesman (Junior) noticed small paint chip on bumper at time of purchase and had it fixed within the week - had loner More

by TAMMYRIGGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Saenz Jr., Juan Saenz Sr,, Misty in the Body Shop - Thank you!
Apr 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Tammy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 10, 2024

No matter what Charlie does a great job communicating and discussing what’s wrong and what is needed. More

by PENNED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Charlie here at Lithia Chrysler Jeep of Reno.

April 10, 2024

Tony and his sales team are great people. Even after the purchase they continue to help with anything they can. Wether its maintenance or even filling up your fuel tank, they are always there More

by Ken W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior and his father are two of the most genuine guys i have met in the car industry. They treat you as family instead of another dollar. Greatly appreciated.
Apr 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Ken: Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let us know if we can be of any more assistance!

April 10, 2024

A Friendly, knowledgeable, approachable and helpful staff. Appreciated their honesty and straightforwardness with buying a car. More

by NPATZMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

...
141
...