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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
1,883 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 1,883 reviews

May 17, 2024

Did not find problem with transmission? ?? Jeep is in shop for same problem with the transmission More

by FWWREDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would appreciate the chance to speak with you about your experience with our Service Team regarding the diagnosis performed on your Jeep and the transmission repair. Please reach out to us at your earliest convenience to discuss this. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

Helpful
May 17, 2024

This dealership has always been a great place to get our car worked on because of the care they’ve take More

by bmdangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando is super
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May 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with the car service at Lithia Chrysler Jeep of Reno. We appreciate your feedback and are glad to hear that you are satisfied with the care provided by our team.

Helpful
May 17, 2024

They are always prompt and Tony takes great care of us. We'll be back. More

by DENNISJKEAN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we value your feedback about our team's prompt service. We appreciate you recognizing their dedication to guest care. Thank you for choosing us!

Helpful
May 17, 2024

One of the most seamless car purchase experiences! 10 out of 10! The staff was very attentive and answered all questions. More

by ABETOURNAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José
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May 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear that our team was attentive and able to answer all your questions during your car purchase. We appreciate your feedback.

Helpful
May 17, 2024

I made an appointment and stated what I was fairly certain was wrong with the vehicle and that it also needed an oil change. I brought it in and again let Charles know what I believed was wrong with i More

by allisonalcarazsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would appreciate the chance to speak with you about your experience with our Service Team regarding the oil change and diagnosis conducted, the subsequent wait time to order the part needed for repair, and the level of communication and customer service received. Please reach out to us at your earliest convenience so we can discuss this. Best, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

Helpful
May 16, 2024

Dealership was fairly solid. Got me in and fixed the issue I was having in a timely manner. Mechanically, my Jeep was returned in working order. However, the driver’s side front More

by nate91287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings 4 1/2 to 5 stars
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May 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Nate: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
May 16, 2024

I have always had a great experience at this dealership. The service center is always knowledgeable, honest, and efficient! More

by nbzmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Blondina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your five-star rating and positive note about our service center's expertise at Lithia Chrysler Jeep of Reno. We value customer satisfaction, honesty, and efficiency in all engagements. Thank you for acknowledging these aspects.

Helpful
May 15, 2024

$210 for oil change. Then another $200.00 for air filter. That’s a RIPOFF. More

by NVCOWCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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May 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would appreciate the chance to speak with you about your recent visit to our Service Department for an oil change and air filter replacement regarding the subsequent price. Please send us your best method of contact so we can discuss this matter further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

Helpful
May 15, 2024

We appreciate all the employees all very nice and professional also fast friendly service enjoy doing business with your dealership. Carrie and Jason wright More

by WRIGHTWRIGHTX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for highlighting our team's professional, speedy service at Lithia Chrysler Jeep of Reno. It's customers like you that enable us to strive for excellence. We appreciate your business and kind words.

Helpful
May 15, 2024

Bob did a great job taking care of the service for my Jeep Gladiator. Easy drop off and the work was promptly completed. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It's encouraging to hear your Jeep Gladiator was serviced with efficiency by our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback, thank you.

Helpful
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