Lithia Chrysler Jeep of Reno

Robert Black is great. He did everything in his power to make sure I found what exactly what I was looking for and make the deal happen. I couldn't be happier. He's the bes He did everything in his power to make sure I found what exactly what I was looking for and make the deal happen. I couldn't be happier. He's the best! More

We have purchased multiple Jeeps through Lithia Chrysler Jeep Reno and feel as though they always work with us to give us a good deal and ensure we are satisfied with our experience. Jeep Reno and feel as though they always work with us to give us a good deal and ensure we are satisfied with our experience. More

Took my vehicle in for a 60,000 mile service and an air suspension error (this was scheduled). Took almost 9 days to get my car back, but was promised the parts would be in and the vehicle would be repaire suspension error (this was scheduled). Took almost 9 days to get my car back, but was promised the parts would be in and the vehicle would be repaired in a 4 days. I was then called 4 days after ben said the car would be repaired and ready for pick up. They somehow find parts to replace, although they weren’t known to have issue. Ben is a liar and doesn’t list all concerns on work orders. Dana, the service manager never seems to be available nor do I ever see him at work, Nor does he choose to be involved with service issues. No loaner car offered. Shuttle driver is nice, Knows my address by memory because I was sold a lemon and ben won't fix all of the problems in one visit. Claiming that he can’t reproduce the issues, but somehow, after having an accident because of the faulty vehicle, he says when the car is repaired he will fix the safety issues? Why is it I need to have an accident (putting my family and the general Publix safety at risk) before issues can be addressed when I’ve been complaining about these issues for three years (starting at 7000 miles)? Communication between service tech and customers is lacking in the worst way. More

Fantastic customer service, you definitely get your moneys worth!! Will highly recommend and is my go to for service! moneys worth!! Will highly recommend and is my go to for service! More

I have received great service. Even when things don’t always work out Dana and Bob try to mitigate the imposition. Even when things don’t always work out Dana and Bob try to mitigate the imposition. More

The entire transaction was handled very professionally. Everyone I dealt with at Lithia was polite and friendly. Robert and Dave were very knowledgeable and took care of all aspects of my purchase. I can h Everyone I dealt with at Lithia was polite and friendly. Robert and Dave were very knowledgeable and took care of all aspects of my purchase. I can highly recommend their service and the overall efficiency I experienced at Lithia. Jon Millichap More

Charlie is an awesome service member! He is always willing to answer any questions I have and always explains what they will be doing when I bring in my vehicles! Thank you Charlie! He is always willing to answer any questions I have and always explains what they will be doing when I bring in my vehicles! Thank you Charlie! More

Good serviceibought my grand Cherokee there in 2017 and it still runs great one payment thanks it still runs great one payment thanks More

Robert and Ben are fantastic, and are always backed by an outstanding Service department. They always have our back. outstanding Service department. They always have our back. More

Always helpful, everyone that I have dealt with has gone out of their way to make sure that everything I need is done right and expedited. I intend on continuing to use Lithia as my go to for all my vehicle out of their way to make sure that everything I need is done right and expedited. I intend on continuing to use Lithia as my go to for all my vehicle needs. From tires to maintenance and purchasing a vehicle. Thumbs up for Lithia of Reno. More