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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
1,957 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 1,957 reviews

April 11, 2024

Jared was super helpful and the service team fixed my brake lights and did my oil change at the same time (which I had an appt for next week.) So that saved me another trip to Lithia. Very appreciated! More

by kmgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jared and our team and don't hesitate to let us know if we can be of further assistance.

Helpful
April 11, 2024

Clean, courteous employees and fast service . Easy access and appointment scheduling is perfect. Lucky I didn’t buy a new Jeep More

by LWILLIAMSON1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

Helpful
April 11, 2024

I am a loss for words. I was satisfied with the service and appreciated the time spent with me. More

by suedespars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Sue! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

Helpful
April 11, 2024

Always so clean, helpful, prompt and friendly! Bob always takes great care of his customers! More

by AB Sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experiences with Bob here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

Helpful
April 11, 2024

Problems were resolved to my satisfaction and an old emissions recall was completed. Charles was very helpful. More

by michael@themcclainfamily.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charles and our team, and we look forward to working with you again.

Helpful
April 11, 2024

Very unprofessional. Gave me my Jeep back after service without test driving it and there was an engine issue that at first they tried to blame me for. An hour later dete More

by ogdragonshrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Helpful
April 11, 2024

Great shop great people great work done right the first time. My favorite shop in town More

by larryscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Blondina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Larry, and we look forward to working with you again.

Helpful
April 11, 2024

Everyone was friendly, enthusiastic, and wonderful to work with while purchasing my daughter’s first car. Thank you! More

by MICHONMCELROY
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

Helpful
April 10, 2024

I have always had a great experience with this dealership. Bob has always treated me fairly. More

by STACYRENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Stacy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bob and our team, and we look forward to working with you again.

Helpful
April 10, 2024

Always great service from the guys here. Bob took good care of my car, in and out in the time promised. Cannot ask for more. More

by alzibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Bob here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

Helpful
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