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Lithia Hyundai of Anchorage

Anchorage, AK

4.3
1,662 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,662 reviews

June 14, 2023

I had an appointment for an oil change. Yet waiting 1.5 hours they still had not started working on my car. I left without an oil change. More

by ANNE.LAZENBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 15, 2023 -

Lithia Hyundai of Anchorage responded

Hello Anne, Thank you for bringing this to my attention. It is regrettable to hear we did not provide you with a quick and efficient experience. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou jtou@lithia.com General Service Manager

Jun 19, 2023 -

ANNE.LAZENBY responded

Hi Jeremy, I would love to make sure this gets addressed. You can reach me at 907-223-7866. -Anne

June 14, 2023

Travis was very helpful in explaining the specifics of the car. He was incredibly nice and resourceful. More

by JPUGA
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with Travis and the team was a helpful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

June 13, 2023

Experienced staff, knowledgeable and helpful Experienced staff, knowledgeable and very helpful. From sales to finance. Didn't feel pressured or rushed. More

by ABIDDLE9
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
Jun 14, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

June 12, 2023

Team are accommodating, showing good customer service. Need to improve online scheduling or txt but overall im satisfied with service More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Lithia Hyundai of Anchorage responded

Hi Ryan, We appreciate the review. We are glad your time with us was a professional experience. We hope to earn your business again down the road.

June 12, 2023

I have very good experience with Hyundai in Anchorage. Alaska. Service was wonderful, very knowledge and explain very thorough More

by MAILAN70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We look forward to seeing you again here at Lithia Hyundai of Anchorage.

June 11, 2023

Blake was phenomenal. He answered all of my questions and listened to what I wanted. Very intelligent young man. More

by LORI.SCHANHALS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew French
Jun 12, 2023 -

Lithia Hyundai of Anchorage responded

Hi Lori, Thank you for the review. We are glad your time with us was a phenomenal experience. We hope to see you again here at Lithia Hyundai of Anchorage.

June 11, 2023

Nice people had a lot of options for a guy my size and overall a good place to go. More

by HEY-ROBERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew French
Jun 12, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Anchorage.

June 10, 2023

I came to the dealership because you offer lease agreements. I left with what I needed the same afternoon. Very pleased. More

by CMICHINS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

June 09, 2023

It took 3 phone calls and 4 text messages between June3rd and June 5th to schedule an appointment for an oil change. I spoke with your call center rep on June 3rd and was told I would get a call back. Never More

by TJROONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

June 08, 2023

We have always been happy with the service department. Our 2014 Santa Fe certainly had engine issues, which are being addressed again after the connecting rod issue. We had not planned on buying another S More

by CSTEPHL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica and Raphael , Bryan Collins
Jun 09, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Anchorage.

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