Lithia Hyundai of Anchorage - Service Center

I was impressed with the service dept. I took my jeep in for an oil change and they had me in and out in no time. The service rep was polite and professional. I’ve been to other dealership I took my jeep in for an oil change and they had me in and out in no time. The service rep was polite and professional. I’ve been to other dealerships to have oil changes and they took the whole afternoon (6 hours) so yes, I was pleasantly surprised with your service department. More

Christian is amazing and got the vehicle in quickly and took care of it in a timely manner even though they were busy and booked! took care of it in a timely manner even though they were busy and booked! More

Terrible service, no one knows how to let you know anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. More

I was impressed with how everything went, I was dreading going and buying a vehicle because before it took hours this time only hour and a half 👍 going and buying a vehicle because before it took hours this time only hour and a half 👍 More

If I could give them 0 stars I would. I have owned 4 Hyundais and this has been by far the worst experience that I have ever had. I had a 9am appt for an oil change and detail and told th I have owned 4 Hyundais and this has been by far the worst experience that I have ever had. I had a 9am appt for an oil change and detail and told them I needed my car back by 3. I started calling them at 3 after I had not heard anything back. They did not start my oil change until 4, the only reason I know that is because I got a text saying that everything was fine with my vehicle. At 430 I called again and just stayed on hold. At 5 I finally just caught a Uber down and they had just started my detail. Unacceptable. I have reached out to the Service and General Manager several times with no returned calls. I have called Corporate 7 times, the first time I reached someone they said that I worked hear from the dealership. That was weeks ago, still nothing. I hate I ever bought a vehicle from them. More

No support post sale from this dealership. We purchased the car 3 weeks ago and we still cant leave our dog in the car nor turn off the collision avoidance system in order to tLenthe vehicle u We purchased the car 3 weeks ago and we still cant leave our dog in the car nor turn off the collision avoidance system in order to tLenthe vehicle up a steep hill More

Great customer service every time. Services provided done quickly and correctly. Staff is very professional Services provided done quickly and correctly. Staff is very professional More

I’ve brought my car in at least they will not fix the problem why? problem why? More

Great staff to work with looking forward to going there again to get my next couple of cars again to get my next couple of cars More

Excellent sale and service staff. Good support even after sale. Enjoying getting acquainted with the new car. Good support even after sale. Enjoying getting acquainted with the new car. More