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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,168 Reviews

1,168 Reviews of Lithia Hyundai of Anchorage - Service Center

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September 15, 2025

Why should I have to write at least fifteen words for my review to be accepted? More

by ERICAMATEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Lithia Hyundai of Anchorage responded

Erica, thank you for your feedback. The word requirement is set by the review platform to ensure reviews provide enough detail to be helpful to other customers. We appreciate you taking the time to share your thoughts and value your input.

September 15, 2025

They have always been available for great service and care. Everyone has been very responsive to my needs. More

by Thunder33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Beals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebenie Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. We are glad our team has consistently been available and responsive to your needs, providing the service and care you expect. We truly appreciate your loyalty and look forward to assisting you again.

September 15, 2025

Travis Richardson was great! He was so easy to deal with and used common sense in the negotiating process! Will recommend Travis to others! More

by IG2GHEOM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Vandenbos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Lithia Hyundai of Anchorage responded

We are glad to hear Travis Richardson made the process easy and straightforward for you. Your recommendation means a lot, and we appreciate you spreading the word about his excellent service. Until next time, drive safe!

September 10, 2025

Staff was very nice, inviting, knowledgeable. Place was clean. I really appreciated the time they took with me and detailed the car!! More

by BOLLAERTA
Recommend Dealer
Yes
Employees Worked With
Xavon Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Lithia Hyundai of Anchorage responded

We’re so glad to hear your visit at Lithia Hyundai of Anchorage was such a positive one. It’s wonderful that our team made you feel welcomed and took the extra time to ensure everything was just right, including detailing your car. We truly appreciate your feedback and look forward to seeing you again.

September 09, 2025

They REALLY need to fix their phone system. ..still. Otherwise, I had a great experience with the service team and the financial team! More

by candi86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Candi. We appreciate your patience with the phone system and are glad to hear our service and finance teams were able to make everything else smooth for you. Your feedback helps us improve, and we look forward to seeing you again at Lithia Hyundai of Anchorage.

September 09, 2025

Dropped car off. Received no return call or update for 2 days. Was told Service advisor would call me back twice. No follow up call. 3rd day I swung by and saw the ca More

by Jamestryck
Recommend Dealer
No
Sep 11, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to share your experience, James. I’m sorry to hear that communication fell short during your visit. Keeping customers updated is an important part of the service process, and it’s regrettable to hear that we missed the mark. Please reach out to us when you have a moment to futher discuss your time here. Best, Moises Gonzalez - Service Manager - 907-762-5752

September 08, 2025

I was disappointed that you didn't have the parts necessary to do the job More

by jane_newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Lithia Hyundai of Anchorage responded

We’re sorry to hear that the parts you needed were unavailable. Please reach out to us so we can assist and explore alternative solutions to get your vehicle back on the road as soon as possible. Best, Moises Gonzalez - Service Manager - 907-762-5752

September 02, 2025

There seems to be a communication issue between the service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no part More

by KATTALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Angelo Jimig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. I’m glad Christian kept you well informed and that the work was completed properly, but I’m sorry to hear about the lack of communication between departments that caused delays. I’ll be addressing this so we can prevent it from happening again. We appreciate your patience and the honest feedback. Best, Moises Gonzalez - Service Manager - 907-762-5752

September 01, 2025

Very helpful! I like these guys and gals very very very, very, very very much More

by NONE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Lithia Hyundai of Anchorage responded

We’re thrilled to hear that you had such a positive experience with the team at Lithia Hyundai of Anchorage. Thank you for sharing your kind words, and we look forward to seeing you and your vehicle again down the road.

August 31, 2025

I considered myself as a family of Hyundai because I bought my retirement car which I’m 100 percent satisfied on my car that I chose since 2013 Santafe and they always take care my car on any simple pro More

by Herminia Bodison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Beals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Marc Cravey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Pagtakhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Conge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neiman Gibson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Lithia Hyundai of Anchorage responded

Herminia, your review has truly made our day! We're glad we could assist you and keep your family safe and happy through every vehicle need. Thank you for choosing Lithia Hyundai of Anchorage and for spreading the word about our hard-working team. Until next time!