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Lithia Hyundai of Reno

Reno, NV

4.3
3,666 Reviews
Lithia Hyundai of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. Lithia Hyundai of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville, Sun Valley, and Dayton Nevada, features a wide selection of new Hyundai and used Hyundai cars, trucks and SUVs. Our inventory includes new models such as: The newly redesigned 2020 Hyundai Accent and Accent Hatchback. The all-new 2020 Hyundai Sonata. The new body style Veloster and Veloster N. The redesigned 2020 Elantra and Elantra GT Hatchback. The new 2020 Santa Fe. The incomparable 2020 Tucson. The all new full-size third row Hyundai Palisade. The new compact SUV 2020 Hyundai Kona And an all new 2020 Hyundai Venue.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,666 reviews

June 20, 2024

Polite people who were very helpful. Took their time with me and made me feel comfortable. More

by Tcerda2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lennox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Kaminskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

I had an amazing experience here! Always love getting my cars from hyundai! You guys are the best! More

by Jordyn Shaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Lithia Hyundai of Reno responded

Hi Jordyn - We think you are the best! Thank you the positive review. Until next time, safe travels!

June 17, 2024

The staff were welcoming and helpful. They go out of their way to make the car buying process as a way and quick as possible. I would highly recommend Lithia Hyundai of Reno!! More

by Amylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Lithia Hyundai of Reno responded

Amylou, we're delighted to hear that our team at Lithia Hyundai of Reno made your car buying experience smooth and enjoyable. Thanks for the high recommendation!

June 17, 2024

My experience have been good they have a great service department, very personable sales team and financing was easy. Ask for Matt Reed More

by L.STINGLEY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Lithia Hyundai of Reno responded

Hello, we're delighted to hear you had a positive experience with our service department and sales team at Lithia Hyundai of Reno. Thanks for the shoutout to Matt Reed!

June 17, 2024

Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys! More

by bennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Kaminskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jun 18, 2024 -

Lithia Hyundai of Reno responded

Bennie, we're glad to hear you had a great experience with our service team at Lithia Hyundai of Reno. Thanks for the review!

June 15, 2024

Lance was great. Robert the tech was great! These two guys need raises! They’re amazing. Overall great experience. More

by ramirezy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Lithia Hyundai of Reno responded

Thanks for the fantastic feedback! We're delighted to hear that Lance and Robert made your experience at Lithia Hyundai of Reno exceptional. We'll be sure to pass along your praise!

June 14, 2024

Service center was great on replacing defective touch screen. Cannot get a response from body shop regarding repairs. Have an estimate but no repairs so far and no return call. More

by GABRIELTORRES6603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 17, 2024 -

Lithia Hyundai of Reno responded

Gabriel, we're glad to hear our service center took care of your touch screen at Lithia Hyundai of Reno. We're sorry for the delay with the body shop and will work on improving communication. Thank you for bringing this to our attention!

June 13, 2024

Lance Smith is an asset to the company and is great at customer service. Thank you all you do Lance. More

by dpeterson0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Lithia Hyundai of Reno responded

Thank you for the review! Lance will be thrilled to hear that you enjoyed your visit. Until next time, safe travels!

June 13, 2024

Holly was great, very welcoming and professional. She really helped me get the car I wanted! More

by KWON.ANDRES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lennox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We truly appreciate your support and will be sure to pass along your review to Holly. Enjoy your new ride!

June 10, 2024

Got screwed. Told Holly no extended warrenty. She comes back fro fonance and says he got you a better rate because of blah blah blah, which i didnt know what th More

by SHELLIESAVOIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devin Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Lithia Hyundai of Reno responded

Shellie, Thank you for sharing your concerns. Transparency is an important part of the sales experience that we provide. I would be more than happy to speak with you directly in order to ensure that everything was handled properly during your visit. Please feel free to get in touch with me so that I may be of further assistance. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

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