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Lithia Hyundai of Reno

Reno, NV

4.3
4,083 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,083 reviews

December 07, 2022

They are always friendly and work with you. Management goes out of their way to ensure a positive experience. More

by TJW2474
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Dec 07, 2022 -

Lithia Hyundai of Reno responded

That's how we earn customers for life at Lithia Hyundai of Reno! Providing you with a friendly and positive experience every time is our top priority. We hope to see you again down the road!

December 07, 2022

Amazing service always, professional and friendly always. Tabitha goes above and beyond everytime I bring my vehicle in for its service! Always makes me happy to give my business to them! More

by Randy Clark
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Dec 08, 2022 -

Lithia Hyundai of Reno responded

Thanks for being a loyal customer, Randy! It's always a pleasure to assist you here at Lithia Hyundai of Reno. We appreciate the wonderful review and shoutout to Tabitha. Safe travels!

December 07, 2022

Efran Gonzalez and the whole Hyundai crew are always so warm and welcoming here with me. Every experience I've had with you all have been so comfortable and nice! Thank you for your kindness and patience w More

by Maria Robles
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cheers , Christopher Osorio, Efren Gonzalez-Aguayo
Dec 08, 2022 -

Lithia Hyundai of Reno responded

We truly appreciate the kind words, Maria! Know that the feeling is mutual and we wish you all the best this holiday season from Lithia Hyundai of Reno!

December 07, 2022

Some of the employees need to work on honesty and communication. I do love my car! More

by micheleaguirrejohnson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paydon Chambers
Dec 09, 2022 -

Lithia Hyundai of Reno responded

Hi Michele, thank you for your valuable feedback and I apologize for the lack of communication. We strive to be open and honest with our customers so they can make informed decisions during the purchasing process. If you’d like to discuss your experience in more detail, I’d be happy to speak with you at the number below, thanks. Scott Robert 775-682-3352 Customer Relations Manager

December 06, 2022

Everyone was awesome great costumer service! I was really happy to be able to leave with a car. More

by braid4me2
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Lithia Hyundai of Reno responded

We're so happy to hear that! Congrats on the new ride and we hope to see you again soon at Lithia Hyundai of Reno!

December 06, 2022

I have always been treated very fair at this dealership. I'm also impressed with the service department. More

by JTJ0427
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Matt Franceschini, Tabatha Culver
Dec 06, 2022 -

Lithia Hyundai of Reno responded

Thanks for the stellar review! We always treat our valued customers fairly and make sure their service is done efficiently and in a timely manner. Until next time, safe travels from Lithia Hyundai of Reno!

December 06, 2022

This particular dealership was more than willing to work with my low credit and sit down and explain to me how to build more credit for my future. So they not only helped me in to a rather decent looking an More

by dovezapplez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kelly, Bryan Ogg, Matt Ashton, Paydon Chambers
Dec 06, 2022 -

Lithia Hyundai of Reno responded

It was our pleasure to work with you to find the right car. We believe in a people-first approach, so our customers' wants and needs are first and foremost. Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

December 05, 2022

I have always appreciated the people at Lithia, buying a car from them is the best purchase I’ve made in my whole car life. Getting my service needs met by them is always my best car care experience. I am More

by KENGLEB
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Dec 05, 2022 -

Lithia Hyundai of Reno responded

That means a lot to us at Lithia Hyundai of Reno! Our goal will always be to make you feel like family here and provide only the best service for you and your vehicles. Thanks for the kind words and safe travels!

December 04, 2022

I owned a used 2019 Kona EV, being a crazy old girl, I wanted one that was only mine. Going in for service, big tire rotation, I asked about a new car. I loved my Kona, so here I am with 2023 Kona EV. More

by Keep me out of the showroom05
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desmond Carol
Dec 05, 2022 -

Lithia Hyundai of Reno responded

Congrats on the new Kona EV! We're always here for you at Lithia Hyundai of Reno, so let us know if you need anything else!

December 04, 2022

Great sales and service teams. Will go to Lithia Hyundai of Reno to purchase my next Santa Cruz of choice More

by JEAST1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg
Dec 05, 2022 -

Lithia Hyundai of Reno responded

We love to hear that! Thanks for the awesome review and we look forward to seeing you at Lithia Hyundai of Reno for your next Santa Cruz!

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