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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.3
4,027 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,027 reviews

November 18, 2022

Friendly and helpful staff. Especially Holly Jensen and Dylan Clunie. They made the whole experience easy. More

by Bennel02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio
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Nov 18, 2022 -

Lithia Hyundai of Reno responded

We appreciate the five-star review! It's our pleasure to provide a helpful and easy experience here at Lithia Hyundai of Reno. Thanks for stopping by!

November 18, 2022

Absolutely the most dishonest and greedy dealership in Nevada. Gives nothing for your trade-in of an almost new car and charges more than the MSRP for a used car - lies about everything - does not send th More

by kariraeward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Clunie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Leveille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tom cheers
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Nov 21, 2022 -

Lithia Hyundai of Reno responded

Hello, I’m very sorry to hear about your experience with our sales team. We strive to keep our prices affordable and competitive amidst an ever-changing economy and are always transparent with you throughout the process. Please give me a call at the number below so we can discuss your visit in more detail, thank you. Scott Robert 775-682-3352 Customer Relations Manager

November 18, 2022

Very clean, prompt, professional place. Didn't take too long to get the car I wanted. More

by stodd85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Hannah Choquette, Desmond Carolino
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Nov 18, 2022 -

Lithia Hyundai of Reno responded

We appreciate that! It's our pleasure to make you feel comfortable and taken care of at Lithia Hyundai of Reno. Enjoy the new car!

November 18, 2022

Kris is the best, nice , respectful and professional . Thank u so much Kris for being so nice to us.. More

by Elizabeth@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Nov 21, 2022 -

Lithia Hyundai of Reno responded

Elizabeth, thanks for the wonderful shoutout to Kris! We're so pleased to hear your visit was the best it could be. See you next time at Lithia Hyundai of Reno!

November 18, 2022

I found my dream truck! !! We made an appointment to drive test and check out this beautiful jeep wrangler Sahara . Holly was amazing, a flawless transaction of buying this More

by cblueskc2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Mathew Reed
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Nov 21, 2022 -

Lithia Hyundai of Reno responded

We really appreciate the kind words! It's a pleasure to provide a professional and easy experience here at Lithia Hyundai of Reno. Congrats on finding the perfect truck!

November 17, 2022

Lance was the one that assisted me this time, but they are all amazing people. Always have been treated with respect and they follow up. More

by Effieg79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Lithia Hyundai of Reno responded

Thank you for the wonderful review! The team takes pride in making sure you are taken care of during and after your appointment. See you next time at Lithia Hyundai of Reno!

November 17, 2022

I've purchased two vehicles from Lithia and have excellent service from everyone.ive dealt with. More

by FANOFTVLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren Gonzalez-Aguayo, Desmond Carolino
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Nov 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for being a valued customer at Lithia Hyundai of Reno! We're always happy to assist you!

November 16, 2022

There was a lack of communication and were hard to get a hold of. Tabitha was helpful. More

by Jori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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Nov 18, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for the valuable feedback and I apologize for the lack of communication you experienced. We strive to be available at all times and keep you up to date on your vehicle’s service. If you’d like to discuss your visit further, I’d be happy to speak with you at the number below, thanks. Andrea McGiffin 775-682-3368 Customer Relations Manager

November 16, 2022

Very easy to work with, super friendly and knowledgeable. The whole process was quick and painless. More

by Mandiew60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Lithia Hyundai of Reno responded

That's what we aim for at Lithia Hyundai of Reno; quick, easy, and knowledgeable. Thanks for the wonderful review!

November 16, 2022

Love service department But the sales calls after my visit drive me crazy I’m not interested in sailing my vehicle More

by MENDY022170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Nov 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for the five-star review! We apologize for the sales calls and will look into this for you. Safe travels!

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