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Lithia Hyundai of Reno
Reno, NV
4,328 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,331 reviews
March 20, 2023
Basically my daughter has had bad service. Since we bought the car it started out having to be in the shop due to a faulty windshield wiper motor. A couple weeks after we got that back we noti Since we bought the car it started out having to be in the shop due to a faulty windshield wiper motor. A couple weeks after we got that back we noticed problems with the transmission after driving it for more than 15 minute increments. We’re brought it in to get it checked since we still had a 60 day warranty. They checked the car and the warranty covered the transmission. It was ordered but it took a long time to get in. We had to call to get any information or go into the service shop. We only got a call saying they ordered the part but was not notified that they received it until we went in. My daughter asked how long it would take and Ryan said it normally takes a day for them to put it in. My daughter took it as that it would be done after a day. When it was 2-3 days after she went back in to find out what was going on. He said they hadn’t even started on it. And that there were a lot of other cars in front of it. This is after we have been without a car for almost an entire month. And we just bought it! This makes me think they are delaying it so we lose the 60 day warranty so we can’t bring it back in on the warranty if something else is wrong with it. I’m thinking of just returning it as a lemon and making them buy it back. This is very frustrating. More
by smills5468
Verified Customer
March 19, 2023
Best service center in Reno. I have used them for years and always received the best service. They have excellent service representatives to help you. Very easy to make appointm I have used them for years and always received the best service. They have excellent service representatives to help you. Very easy to make appointments. More
by Don Mambourg
Employees Worked With
March 19, 2023
Great dealership ! Everyone is professional and knowledgeable as well as caring and helpful. Could not do better anywhere else. Everyone is professional and knowledgeable as well as caring and helpful. Could not do better anywhere else. More
by DON.HAWKEYE.ADAMS
March 19, 2023
They have always been helpful and friendly. They listen to and address all my concerns. They listen to and address all my concerns. More
by rkemper3
Employees Worked With
Other Employees :
Bryan Ogg, David Lennox, Larry Farrell
March 19, 2023
Lance in Service explained everything about repairs and cost. Worked with me on payment, very understanding man. My car was well taken care of. cost. Worked with me on payment, very understanding man. My car was well taken care of. More
by rbmowry41354
Employees Worked With
March 19, 2023
Lance is by far the best. He knows how extremely picky about my car and makes sure it comes back just the way I brought it in. He knows how extremely picky about my car and makes sure it comes back just the way I brought it in. More
by Kimmiesuefisherkimiwho
March 19, 2023
first dealership i’ve ever purchased a car from, it was easy and quick and they were all very helpful ! easy and quick and they were all very helpful ! More
by courtneyrbaxter
March 18, 2023
We have bought many cars through this dealership and always have been a great experience always have been a great experience More
by Rickisand
March 15, 2023
is really bad service. to the Mexica people. the only nice to when they sale after not. and they sale what they whant to. the people to the Mexica people. the only nice to when they sale after not. and they sale what they whant to. the people More
by gabrielaturnbaugh5
Employees Worked With
Efraín. El financiador. El hombre que hagarre los préstamos de Banco. Sr the Edad avanzada. steve sabe los nombres. thanks you. Gabriela Turnbaugh 775 409 5270
