Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
4,003 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,003 reviews
Verified Customer
January 24, 2022
I had an amazing experience at Lithia and Holly Jensen was the best sales rep I have ever dealt with in my car experiences. I will go see her with all my future car buying from here on out. Holly Jensen i was the best sales rep I have ever dealt with in my car experiences. I will go see her with all my future car buying from here on out. Holly Jensen is a rockstar and amazing g to work with!!! More
by cece.krause
Employees Worked With
January 21, 2022
I always have the best experience here. Everyone is friendly and always concerned about the customer needs. friendly and always concerned about the customer needs. More
by GinaPrice
Employees Worked With
January 20, 2022
Tabitha was amazing and very helpful the entire time. Even though it did take 6 months to complete the work, that was a supply chain issue not a service issue. Even though it did take 6 months to complete the work, that was a supply chain issue not a service issue. More
by gareed05
Employees Worked With
Tabatha Culver
January 18, 2022
Dan was great, worked with us, and we got a fair deal. I thought that the person who wrote up the paper work was a little pushy about the extended warranty, after I told him I did not want it at this time. thought that the person who wrote up the paper work was a little pushy about the extended warranty, after I told him I did not want it at this time. Other then that, things have been great. More
by duffygeri
Employees Worked With
January 18, 2022
From Robby to Devin to Scott to Ogg they refuse to take responsibility for what’s happened. I cancelled my add on maintenance and warranty April 2, 2021. Still have not gotten my refund. $6298.49 I have responsibility for what’s happened. I cancelled my add on maintenance and warranty April 2, 2021. Still have not gotten my refund. $6298.49 I have been paying interest in since then and now I find out that Ogg sent the refund to the wrong account. Per Hyundai Finance. When I call no mgmt will take my call. And Ogg told me He was too busy to fix what he did. He started yelling at me without even finding out the facts. That I was right! No people unless you enjoy crazy stress in your life, being disrespected and treated like crap. More
by Ckmiller0252
Employees Worked With
Other Employees :
Bryan Ogg, Tabatha Culver, Robby Young
January 18, 2022
Very professional service writer with a great attitude. Takes care of the customer very well. Takes care of the customer very well. More
by BPISORS
