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Lithia Hyundai of Reno
Reno, NV
4,002 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,002 reviews
Verified Customer
October 02, 2021
Thanks for taking care of our vehichles at Lithia Hyundai Service Dept. in Reno. Special kudos go out to Lance Smith who really advocated for us with Warranty company. Service Dept. in Reno. Special kudos go out to Lance Smith who really advocated for us with Warranty company. More
by Philly V
Employees Worked With
October 01, 2021
I have always dealt with Lance and he is amazing. Always a good experience with him. a good experience with him. More
by WGEIRRINE1
Employees Worked With
October 01, 2021
Way too many emails & Phone calls and texts after the sales. Got REALLY annoying. The communication for what I need to do to register my Vehicle in California was not clear what so ever. That process sho sales. Got REALLY annoying. The communication for what I need to do to register my Vehicle in California was not clear what so ever. That process should be WAY more clear and transparent. More
by Xxxxx
Employees Worked With
Christopher Osorio, Larry Satica
October 01, 2021
Everyone there was great and very helpful i had no credit and no car they made sure i got a car . Thank you and no car they made sure i got a car . Thank you More
by BOATWRIGHT.BRANDY
September 30, 2021
Lithia Reno has amazing customer service and I had such a great experience with the salesman Tony Roach. I will send all my friends and family his way. great experience with the salesman Tony Roach. I will send all my friends and family his way. More
by MICHELLEVANDERSTOKKER
September 30, 2021
The staff was very friendly and provided great service. Took the time to explain everything. Took the time to explain everything. More
by MARTINEZ.RUBEN09
Employees Worked With
Other Employees :
Bryan Ogg, Garrett Clunie, Robby Young, Brett Roderick
September 29, 2021
Waited all day for a promised call from that Lance; never came. I've found a serious lack of respect and competence from that dealership. Took my car elsewhere. came. I've found a serious lack of respect and competence from that dealership. Took my car elsewhere. More
by james.ritchie24
Employees Worked With
September 29, 2021
Extremely impressed with our salesperson (Holly), she was down to earth, friendly, yet knowledgeable in every aspect of us buying our 2022 palisade which we LOVE!! After being loyal customers for over 15 yea down to earth, friendly, yet knowledgeable in every aspect of us buying our 2022 palisade which we LOVE!! After being loyal customers for over 15 years to another brand - we are changing it up and aren’t looking back. Thank you for being so great to deal with Holly! And to everyone else who made this happen. More
by Amanda Thompson
