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Lithia Hyundai of Reno
Reno, NV
4,946 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,946 reviews
June 19, 2026
Excellent. Did a great job. Holly was amazing. Appreciate all she did for me. World Class Service Did a great job. Holly was amazing. Appreciate all she did for me. World Class Service More
by RDTOLLE
Verified Customer
June 19, 2026
On time service as scheduled. Video of work being done and checked appreciated Showed results Video of work being done and checked appreciated Showed results More
by renouno
June 19, 2026
Nobody answers the phone when trying to talk to someone at the service center. Always get voicemail. I had to get a rental while my car is getting serviced. I dropped off my car on Tuesday June 16th. I at the service center. Always get voicemail. I had to get a rental while my car is getting serviced. I dropped off my car on Tuesday June 16th. Its now Friday, June 19th. I was told Ryan will call me about getting a loaner yesterday. He didn't call. So not happy with service on the service side at the dealership. More
by JASSLAVEN1971
June 19, 2026
Levi and Josh were kind, professional, very knowledgeable, listened to what I had to say, and treated me with respect. Best dealership experience ever! knowledgeable, listened to what I had to say, and treated me with respect. Best dealership experience ever! More
by clamay2
June 19, 2026
Fast friendly and welcoming customer service The staff was knowledgeable efficient kind welcoming and friendly was knowledgeable efficient kind welcoming and friendly More
by SABRINASILVA89.SS
June 19, 2026
Great You guys were great, helpful and very informative on how to get things done. Thank you so very much!' on how to get things done. Thank you so very much!' More
by HRTLND29
June 18, 2026
Stress free, no pressure, good deal, love the new Hyundai Sonata Probably will purchase there again sometime Sonata Probably will purchase there again sometime More
by KYVAYI5
June 18, 2026
I am always happy with my service. The staff are always very friendly and I don't have to wait very long usually. I am very understanding when it takes a bit longer than expected. I al The staff are always very friendly and I don't have to wait very long usually. I am very understanding when it takes a bit longer than expected. I always recommend lithia to my friends for sales and service. More
by MERJBEAN
June 18, 2026
Good service is hard to find these days. But everybody that I dealt with at Lithia was excellent. Jake was great and personable. Very knowledgeable as well. But everybody that I dealt with at Lithia was excellent. Jake was great and personable. Very knowledgeable as well. More
by Johnjkilian
