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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.5
4,712 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,712 reviews

April 20, 2026

Very professional, courteous and no xx. Joe was so kind, easy to talk to and had me laughing. The experience was much better than past experiences other places. More

by msf_150
Recommend Dealer
Yes
Employees Worked With
Anthony Kimbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Kimbell
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Apr 21, 2026 -

Lithia Hyundai of Reno responded

We're so happy to know Joe made your experience a positive one at Lithia Hyundai of Reno! Thank you for shopping with us. Enjoy your ride!

April 20, 2026

Anthony was my sales rep and he was amazing. He took his time to figure out what I wanted and I got my perfect vehicle. More

by CUGERRALD6
Recommend Dealer
Yes
Employees Worked With
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Costello
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Apr 20, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Anthony! It's great to hear he helped you find the perfect vehicle. We appreciate your business and hope to see you again at Lithia Hyundai of Reno!

April 19, 2026

New car with bad transmission Lacksadasical attitude to get fixed. Dealership said they could offer no help other than repair as it is the manufacturers problem. Dealer did not want to facilitate anything More

by Mrboysmarty
Recommend Dealer
No
Employees Worked With
Service and sales
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Apr 22, 2026 -

Lithia Hyundai of Reno responded

We appreciate you sharing this and letting us know about your concerns with the transmission issue and the support you received. Please contact us directly so we can connect with you and discuss this further. Jeremy Olsen - Service Manager - jolsen@lithia.com

Apr 22, 2026 -

Mrboysmarty responded

I appreciate the response, but I'm not sure what there is to discuss. The car was repaired (I have a brand new vehicle that required a major repair which may result in diminished value). I believe you know the circumstances of what happened and the timeline as you had to step in just to get the vehicle looked at. I realize it's nobody's fault there was a bad part (myself included), but it probably could have been handled better. Lithia Hyundai could have tried to contact the manufacturer on my behalf with my concerns/requests instead of just telling me no.I shouldn't have had to talk to so many people to get the vehicle looked at. It was just a bad experience and I was disappointed. I hope you do better.

April 18, 2026

Very efficient and quick Waiting room had good coffee and everything was done very professionally More

by zjmaghari
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lopes
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Apr 20, 2026 -

Lithia Hyundai of Reno responded

Thank you for leaving such a terrific rating! We hope you will come visit our dealership again soon.

April 18, 2026

It was a pleasant experience! Better than previous times that I have brought the car in. More informative and less like they were trying to upsell me on everything. More

by Bryan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Lithia Hyundai of Reno responded

Bryan, thank you for the wonderful review! We're glad to hear this service visit was your best yet. We appreciate you choosing Lithia Hyundai of Reno and hope to see you again down the road. Take care!

April 18, 2026

Everything was great OK, this is the fourth time I have received this survey. I have ignored it for two of them but I have filled it out now twice. More

by Whity4
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 20, 2026 -

Lithia Hyundai of Reno responded

We apologize for the excessive survey requests, and we truly appreciate your feedback. We'll make sure this doesn’t happen again. Thank you for choosing Lithia Hyundai of Reno!

April 18, 2026

I brought my car in for a recall. They had it back to me within the amount of time they told me it was a good experience. More

by Whity4
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 20, 2026 -

Lithia Hyundai of Reno responded

We appreciate this feedback about our service department! Thank you from all of us at Lithia Hyundai of Reno!

April 17, 2026

Lance Smith, service consultant is a professional and treats his customers with respect and always takes care of any issues you might have with your ride. More

by SMITHRENO77
Recommend Dealer
Yes
Employees Worked With
Lance Smith
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Apr 20, 2026 -

Lithia Hyundai of Reno responded

Thank you for your kind words! We're thrilled to hear Lance provided such professional and respectful service. We’ll be sure to pass along your appreciation, and all of us at Lithia Hyundai of Reno look forward to seeing you again in the future. Safe travels!

April 17, 2026

I recommend this dealership to someone was told I would get $100 Then when I asked where it was they said it was too late to process More

by carols5153
Recommend Dealer
Yes
Employees Worked With
Gabby
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Apr 17, 2026 -

Lithia Hyundai of Reno responded

Hi Carol, Thank you for your feedback, and we truly appreciate you recommending our dealership—that means a lot to us. We’d like to look into this for you, as referral programs can have specific requirements and timelines, but we want to make sure everything was handled correctly. Based on the information in your review, we’re not able to locate the details of the referral. Please call me at 775-682-3352 or email me at srobert@lithia.com, I would like to review the situation and see what may have happened. We appreciate the opportunity to take a closer look and make this right if possible. Respectfully yours, Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@lithia.com

April 16, 2026

Hi, my last car I bought was from you Lithia Hyundai of Reno And now it's time to buy another one I went to ford and a couple of other places but they pressured me and made me feel so uncomfortable.so I we More

by Kellydarcy19kellydarcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Lithia Hyundai of Reno responded

Thank you for your glowing feedback, Kelly! We’re thrilled to hear you felt comfortable and well taken care of with Dan. We look forward to helping you with your next car at Lithia Hyundai of Reno! Safe travels and see you next time!

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