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Lithia Hyundai of Reno

Reno, NV

4.6
5,049 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 5,049 reviews

August 04, 2026

Everyone is kind and attentive. Went smoothly and pretty close to scheduled amount of time. I was recommended to have my air filter replaced which felt unnecessary and as a way to g More

by DONNERKAHLNV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
August 02, 2026

Friendly professional service. Experience was smooth and fast. Excellent attention to detail and true quality care More

by dpartin1588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Denney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Lithia Hyundai of Reno responded

Thank you for the kind words about our team! We appreciate your support and hope to see you back at Lithia Hyundai of Reno Service. Safe travels!

August 02, 2026

Had a great experience, everyone we spoke to was very friendly and professional. We will recommend Hyundai of Reno to our friends and family. Thanks again! More

by julio.zendejas81
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen
Aug 04, 2026 -

Lithia Hyundai of Reno responded

Thank you for the fantastic review! We will be sure to pass along your appreciation to the team.

August 02, 2026

Good service,on time, knowledge about my issues. Overall a very satisfactory experience with the dealership. More

by BOBMARTIN478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Lithia Hyundai of Reno responded

We're proud to have delivered a satisfactory experience! Thank you for choosing Lithia Hyundai of Reno. See you next time!

August 02, 2026

My experience at the dealership was very pleasant. Heather was attentive and courteous. The notification that was sent to me while my car was being serviced was a plus. More

by REGILERON
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 03, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback about Heather and the team! We hope to see you again at Lithia Hyundai of Reno.

August 02, 2026

Nice, friendly, and helpful. A good experience all around. Quick and efficient. We appreciate everyone's good attitude. More

by MULLINADRIANNA
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 04, 2026 -

Lithia Hyundai of Reno responded

We're delighted to hear about your positive experience with our team! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. Safe travels!

August 01, 2026

I was sold a lemon vehicle! And no one did anything to help me get out of this vehicle. And into another one! This is ridiculous, stand by your product! More

by BABYBEEBEE12345
Recommend Dealer
No
Employees Worked With
Chris and Holly
Aug 02, 2026 -

Lithia Hyundai of Reno responded

Brandi, We're sorry to hear that you feel this way. We understand how frustrating vehicle concerns can be. We also appreciate the opportunity we had to explore options with you, even though we were unable to overcome the financial challenges involved in trading your vehicle. I will be back in the office on Monday and will personally reach out to you to discuss your concerns. I look forward to speaking with you then. – Scott Robert, Customer Relations Manager

August 01, 2026

Excellent service Excellent service. I have been a customer for 7+ years and Lance and Ryan are the best with customer service!!! Keep up the good work guys. More

by MORALESKIDSX3
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 03, 2026 -

Lithia Hyundai of Reno responded

Thank you for your business and your fantastic five-star feedback! We will pass along your praise to Lance and Ryan! Please reach out if you ever need anything in the future.

August 01, 2026

Excellent service Excellent service. I have been a customer for 7+ years and Lance and Ryan are the best with customer service!!! Keep up the good work guys. More

by MORALESKIDSX3
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 03, 2026 -

Lithia Hyundai of Reno responded

Thank you for your business and your fantastic five-star feedback! We will pass along your praise to Lance and Ryan! Please reach out if you ever need anything in the future.

August 01, 2026

Nicole Condron was very helpful. I noticed she is not in the list to rate. Jake has also helped me in the past super helpful. More

by AIRXSITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your five-star feedback! We're happy to hear both Nicole and Jake have been so helpful to you. Your kind words mean a lot to them and all of us here at Lithia Hyundai of Reno. See you next time!