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Lithia Hyundai of Reno
Reno, NV
4,739 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,739 reviews
March 24, 2022
Great service Department Everyone is always willing to help great teamwork they always do what I asked them to get done help great teamwork they always do what I asked them to get done More
by RSTOYS123
Verified CustomerEmployees Worked With
Other Employees :
Matt Ashton, Matt Franceschini, Tabatha Culver
March 24, 2022
Knowledgeable like the others in service dept plus very good mechanics in the shop. Parts are "very expensive " Tabatha experiance over time working at Hyundia dealer shows professionalism : ) . good mechanics in the shop. Parts are "very expensive " Tabatha experiance over time working at Hyundia dealer shows professionalism : ) . More
by gpaw2001a
March 24, 2022
Good service -Thank you Good knowledgeable experienced mechanics From the manufacturer of car and wrenching experienced riputicios. mechanics From the manufacturer of car and wrenching experienced riputicios. More
by gpaw2001a
March 20, 2022
Always very accommodating and personable. Appreciate that they don't try to sell me anything extra. Appreciate that they don't try to sell me anything extra. More
by KDELA_VEGA
March 20, 2022
This is the fourth car I have purchased from this dealership. I cannot say enough about Dylan and his team! The customer service is always top-notch, and I will continue to purchase from and Recommen dealership. I cannot say enough about Dylan and his team! The customer service is always top-notch, and I will continue to purchase from and Recommend this dealership More
by ARAYSMITH
Employees Worked With
Other Employees :
David Lennox, Matt Ashton, Matt Franceschini, Tabatha Culver
March 18, 2022
Very friendly salesmen the cars were clean and the paper work to purchase the car was explained and quickly completed and service afterwards was great good follower up and all questions answered it was a po work to purchase the car was explained and quickly completed and service afterwards was great good follower up and all questions answered it was a positive experience. M More
by bettybooptexas
March 18, 2022
They have gone over and Beyond as much as they can for me even after problems have existed. Tabatha in servive is 10000% the greatest even after problems have existed. Tabatha in servive is 10000% the greatest More
by KMULLEN23311
Employees Worked With
Other Employees :
Christopher Osorio, Garrett Clunie, Tabatha Culver
March 18, 2022
Very attentive and found me the car I wanted for a great price. They did a great job at making the process effortless price. They did a great job at making the process effortless More
by paulinejurina
March 18, 2022
My wife brought her Tuscon in for an oil change and was treated so poorly and then refused service by Matt Franceschini who told her "he wasn't going to work with her" after all she wanted to do was get c treated so poorly and then refused service by Matt Franceschini who told her "he wasn't going to work with her" after all she wanted to do was get checked in. He was argumentative and talked bad about my wife to a co-worker and laughed. He told us we could get it serviced elsewhere (which we did and will do from now on) hard to believe you spend all that money on a car and get told they won't work on it because someone was butt hurt my wife wanted to get checked in and on her way but because of commission she couldn't. If 0 stars was an option I would give it because honestly people like these don't deserve any stars. If you are going to work in a service job you should be able to deal with any customer with professionalism. More
by Maurice.herbst
Employees Worked With
Matt Franceschini
March 17, 2022
Had a new vehicle that was a bit over the one-year timeframe but I only had 1000 miles and I went in with a flat tire and they would not honor the warranty but rather wanted me to pay $200 for a new t timeframe but I only had 1000 miles and I went in with a flat tire and they would not honor the warranty but rather wanted me to pay $200 for a new tire More
by C.S.
Employees Worked With
Don’t remember but I’m sure you can look it up
