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Lithia Hyundai of Reno
Reno, NV
4,018 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,018 reviews
September 09, 2020
Hour appointment took two hours, Brett the salesguy kept trying to upsell me. Sent a text with results but did not go over, when finally got car it was boxed in and had to go back in. Love Matt and Lan trying to upsell me. Sent a text with results but did not go over, when finally got car it was boxed in and had to go back in. Love Matt and Lance but not so sure this time, felt like a sales pitch More
by GOBEAVS
Verified Customer
September 06, 2020
Wonderful, as always! We always have a good experience here, at Lithia Hyundai. We always tell our friends and family about the awesome service we have had whenever we bring our car in to be serviced. here, at Lithia Hyundai. We always tell our friends and family about the awesome service we have had whenever we bring our car in to be serviced. More
by MARCYDEARMOND1
Employees Worked With
September 05, 2020
the place clean and had nice people...was helped right away and taken care of fast. honored coupons, gentleman Brett was very nice and efficient and helpful. away and taken care of fast. honored coupons, gentleman Brett was very nice and efficient and helpful. More
by LEVI1313
Employees Worked With
Brett Roderick
September 04, 2020
Brought me vehicle in for service, they were very busy, but they were still nice and professional. No complaints. Even though this pandemic is going on, they are still helping and doing great. Good to see. but they were still nice and professional. No complaints. Even though this pandemic is going on, they are still helping and doing great. Good to see. More
by STOEN06
Employees Worked With
Tabatha Culver
September 03, 2020
Bobby Young and Chris Clark make your dealership what it is. The dynamic duo work far more diligently on getting me into my new car far more than any other car buying experience in my entire life. Like Batm is. The dynamic duo work far more diligently on getting me into my new car far more than any other car buying experience in my entire life. Like Batman and Robin these 2 fight for for thier people and thier quality of life. My advice is that every salesman on the floor could and should learn something from these two, it would only greatly increase your dealership experience. More
by FIGHTINJAK
September 02, 2020
I had the most amazing experience with Holly Jensen. She walked with me every step of the way. PLEASE go see her, she is incredible! walked with me every step of the way. PLEASE go see her, she is incredible! More
by Joyce
September 02, 2020
Everyone at lithia Hyundai of reno where great, excellent service and very friendly. I would definitely buy from them again. They have restored my faith in a car dealership. service and very friendly. I would definitely buy from them again. They have restored my faith in a car dealership. More
by WESLEY.ANDEREGG
Employees Worked With
Bryan Ogg, Garrett Clunie
September 02, 2020
I went in to see if I could lower my interest rate on my Elantra. I walked out with an even better car and incredible rates. Pete and Dustin were incredibly helpful. I will never go anywhere else when buyin Elantra. I walked out with an even better car and incredible rates. Pete and Dustin were incredibly helpful. I will never go anywhere else when buying a car. More
by rachflannery17
Employees Worked With
Bryan Ogg, Dustin Snider, Pete Montalvo, Erin Snider
