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Lithia Hyundai of Reno
Reno, NV
4,144 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,144 reviews
September 25, 2020
I can always rely on the Lithia Hyundai Service Center to do the necessary inspections and repairs on my Hyundai Sonata. I always feel confident and comfortable the staff and technicians at the Service Cente do the necessary inspections and repairs on my Hyundai Sonata. I always feel confident and comfortable the staff and technicians at the Service Center meet my expectations for a great service. More
by Peter Martinez
Verified CustomerEmployees Worked With
Brett Roderick
September 25, 2020
Lance Smith (service advisor) great customer service. Communicated with me throughout service process. Good work with Covid 19 safety and health precautions. Could be faster with completion of service Communicated with me throughout service process. Good work with Covid 19 safety and health precautions. Could be faster with completion of service. More
by ARRIETA.ROBERT
Employees Worked With
September 24, 2020
Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better exper and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life! More
by misaelgarcia31
Employees Worked With
Other Employees :
Christopher Osorio, Garrett Clunie, Matt Ashton, Dustin Snider, Tom Clark, Erin Snider
September 24, 2020
Lance has always been extremely polite, courteous, and professional. The service team there always does a great job on my car. I hope my next new car is from Lithia Hyundai of Reno. professional. The service team there always does a great job on my car. I hope my next new car is from Lithia Hyundai of Reno. More
by RICHROCK0
Employees Worked With
September 23, 2020
Everything Awesum as always...service team is the best...Tabitha and Lance are always friendly and very knowledgeable...matter of fact...everybody is excellent and do a Awesum job!!! best...Tabitha and Lance are always friendly and very knowledgeable...matter of fact...everybody is excellent and do a Awesum job!!! More
by CRAZYTAXIRENO
September 23, 2020
We had a great experience buying our Palisade at Lithia Hyundai of Reno. Matt was friendly, knowledgeable about the features of the car, and helpful throughout the buying process. Hyundai of Reno. Matt was friendly, knowledgeable about the features of the car, and helpful throughout the buying process. More
by MTAYLOR
Employees Worked With
David Lennox, Mathew Reed
September 23, 2020
I have worked with Tabitha Culver for every service on my vehicle. She always exceeds my expectations. She is excellent in customer service and knowledgeable of all aspects of my vehicle. Tabitha is awesome vehicle. She always exceeds my expectations. She is excellent in customer service and knowledgeable of all aspects of my vehicle. Tabitha is awesome More
by RICHARD.BAKER1
Employees Worked With
Tabatha Culver
September 22, 2020
Not satisfied, would have had communicated to customer more openly. I had to stop by the next day to find out if my vehicle is ready for pick up. I rather take my business to Carson City Hyundai. More det more openly. I had to stop by the next day to find out if my vehicle is ready for pick up. I rather take my business to Carson City Hyundai. More detailed review on Carfax. More
by TED.ARELLANO
Employees Worked With
Tabatha Culver, Cherae Cozzi, Mathew Reed, Tom Kirklin
September 22, 2020
Even though extremely busy, Tabitha was able to get things done expertly and efficently. Was very please with the service I received at this location. things done expertly and efficently. Was very please with the service I received at this location. More
by POKERHAUNTUS
Employees Worked With
Tabatha Culver
September 20, 2020
Buying experience was good. Detailing of car was done twice and still left plastic. Not happy with that service. Hope when maintenance is performed the service is better twice and still left plastic. Not happy with that service. Hope when maintenance is performed the service is better More
by ANNLAM0409
Employees Worked With
Mathew Reed
