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Lithia Hyundai of Reno
Reno, NV
3,984 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,984 reviews
June 04, 2020
Mathew was very kind and patient with me during this process! It was my first tome buying a car, and I can thankfully say I left completely satisfied and got exactly what I wanted! Chris in Finance and process! It was my first tome buying a car, and I can thankfully say I left completely satisfied and got exactly what I wanted! Chris in Finance and Matthew were amazing as well in making sure I was taken care of and took the time to explain everything to me. I could not have had a better experience in purchasing my first brand new car! More
by rgarcia1021
Verified CustomerEmployees Worked With
Christopher Osorio, Matt Franceschini, Mathew Reed
June 04, 2020
I found all of them very professional and polite, they also were practicing safe distances. The whole process was a breath of fresh air compared to the othe dealerships I have visited. Thank you. also were practicing safe distances. The whole process was a breath of fresh air compared to the othe dealerships I have visited. Thank you. More
by STOEN06
June 04, 2020
Fantastic buying experience. Hannah was great! She even brought the car and paperwork to me. What a great way to facilitate a sale during the COVID-19 pandemic. brought the car and paperwork to me. What a great way to facilitate a sale during the COVID-19 pandemic. More
by RAMBLE23
Employees Worked With
Hannah Choquette
June 04, 2020
Too much pressure to buy a probably bad used car After testing a used car (new car was over budget), I wanted to shop around because the car had two owners in three years, and I was suspicious. Sa After testing a used car (new car was over budget), I wanted to shop around because the car had two owners in three years, and I was suspicious. Sales manager asked me what price would I accept, for buying immediately; then offered to sell for $1000 more. I reluctantly accepted, but he then added $200 for a trade-in that was not accepted by the dealership, and $238 for a second key fob. I would not have accepted $1438 more, but it was too late. Salesman was good, considering English was not his first language. More
by lingoldstein
June 04, 2020
Really helpful and they're willing to work with you. Great environment no stress and you feel at ease they explain everything so there's no miscommunication. Great environment no stress and you feel at ease they explain everything so there's no miscommunication. More
by misterh775
Employees Worked With
Other Employees :
David Lennox, Garrett Clunie, Joe Collazo, Hannah Choquette
June 04, 2020
Great dealership I purchased my car from Lithia Hyundai and with my car I received lifetime oil change, which is a awesome perk because I drive far for work, and every I purchased my car from Lithia Hyundai and with my car I received lifetime oil change, which is a awesome perk because I drive far for work, and every time it’s due for oil changes I never have any issues with getting my car in and out! Any services that I need the dealership do as well and the staff is always so nice and friendly, this is truly a great dealership More
by FRANSC400
Employees Worked With
June 04, 2020
Great Service Always have great service when we take our car in. Lance is the best, makes sure everything that needs to be done will be and our car was ready befor Always have great service when we take our car in. Lance is the best, makes sure everything that needs to be done will be and our car was ready before the specified time. More
by Esther Hopkins
June 04, 2020
Great Service Always have great service when we take our car in. Lance is the best, makes sure everything that needs to be done will be and our car was ready befor Always have great service when we take our car in. Lance is the best, makes sure everything that needs to be done will be and our car was ready before the specified time. More
by Esther Hopkins
June 04, 2020
Amazing service!!! Lance usually takes care of me and does an excellent job!!! All the service center employees are amazing!!! Tabitha and Matt are always so helpful too. It is always a pleasure taking t does an excellent job!!! All the service center employees are amazing!!! Tabitha and Matt are always so helpful too. It is always a pleasure taking to those three. More
by KLB3
June 04, 2020
Check in was quick and easy. Lance was super nice and helpful. First service was free so no complaints there! Pretty slow but overall service was good. My car was left pretty messy with papers and such. helpful. First service was free so no complaints there! Pretty slow but overall service was good. My car was left pretty messy with papers and such. More
by SAMANTHA.CLARK94
Employees Worked With
