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Lithia Hyundai of Reno
Reno, NV
3,984 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,984 reviews
April 22, 2020
The process was so easy and everyone we dealt with was extremely pleasant. We will highly recommend you dealership. You’re staff at Lithia was amazing!! extremely pleasant. We will highly recommend you dealership. You’re staff at Lithia was amazing!! More
by NATALIECOLLINS910
Verified Customer
April 22, 2020
The service was great but when I got home I noticed the fin on my antenna was missing so when I came in to get it fixed they told me it would cost 450 dollars and this is not even a week of me getting my v fin on my antenna was missing so when I came in to get it fixed they told me it would cost 450 dollars and this is not even a week of me getting my vehicle so I would like to get this done asap, I just don't understand why it won't be fixed for free since I got the vehicle in this condition. More
by BASEBALL_6
April 22, 2020
your customer service is excellant. This is our second purchase and we enjoy being a part of he Lithia family. It starts from the top, Dylan is amazing and it trickles all the way d This is our second purchase and we enjoy being a part of he Lithia family. It starts from the top, Dylan is amazing and it trickles all the way down to the employees. It shows the employees enjoy their jobs which make me as a customer feel welcomed. . More
by RPMPAINTINGANDDESIGN
April 22, 2020
Fast and very friendly service. Thank you for being open during pandemic and taking several steps to make sure we had access to hand sanitizer. during pandemic and taking several steps to make sure we had access to hand sanitizer. More
by NOTAPACKRAT
Employees Worked With
Matt Ashton, Matt Franceschini, Gio Castro, Coi Erdmann
April 22, 2020
Fantastic customer service. They gave me a better deal than my bank did and were very communicative with me even after leaving the dealership. Thank you so much! than my bank did and were very communicative with me even after leaving the dealership. Thank you so much! More
by Alysaundraj87
Employees Worked With
Joe Collazo, Mathew Reed
April 22, 2020
Tom Kirklin and the Service Staff provided excellent and timely service. My SUV was also cleNed and wash as requested. Great job and thank you guys! timely service. My SUV was also cleNed and wash as requested. Great job and thank you guys! More
by GARCIAORBE
Employees Worked With
Tom Kirklin***** - Tom and the Repair Staff provided excellent and timely service yesterday. Great job guys!
April 22, 2020
The people that attended me were outstanding from start to finish. From calls at specific hours to match my work schedule to an appointment on a day that would benefit me. Thanks so much for the help. to finish. From calls at specific hours to match my work schedule to an appointment on a day that would benefit me. Thanks so much for the help. More
by andres.pagan3
April 22, 2020
Great service!! Tabatha is amazing as always, appreciate the staff and the courtesy...just got a detail and my Hyundai looks stunning and seats and carpet are in great shape ;) the staff and the courtesy...just got a detail and my Hyundai looks stunning and seats and carpet are in great shape ;) More
by TABNIE.DOZIER10
Employees Worked With
Tabatha Culver
April 22, 2020
José was great had a nice experience we ended up buying two cars from him. Would recommend to everyone. Thank you Lithia Hyundai of reno two cars from him. Would recommend to everyone. Thank you Lithia Hyundai of reno More
by maguadalupe11
April 22, 2020
Everyone was great!!! Very professional and nice! Helped me with all of my questions and thought the process of getting a new car. Will recommend to anyone. me with all of my questions and thought the process of getting a new car. Will recommend to anyone. More
by BRITTANYL.BL54
