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Lithia Hyundai of Reno
Reno, NV
3,984 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,984 reviews
March 26, 2020
The service department is awesome!They greet you by The service department is awesome! They greet you by first name upon entering the service department. They quickly and efficiently service my vehicl The service department is awesome! They greet you by first name upon entering the service department. They quickly and efficiently service my vehicle. Outstanding service! More
by MGUNDERSONMD
Verified Customer
March 26, 2020
The service I received here was amazing. Sure it did take awhile to get my car back but that was the cars warranty companies fault. All and all my mechanic representative, Tom, went above and beyond to get m awhile to get my car back but that was the cars warranty companies fault. All and all my mechanic representative, Tom, went above and beyond to get me the best deal possible for a huge job! More
by MELMEL_R
Employees Worked With
Tom
March 26, 2020
Tabatha Culver always provides amazing customer service. She is amazing... Always takes time to make me happy. I have only had the best of interactions with her. She is amazing... Always takes time to make me happy. I have only had the best of interactions with her. More
by BRYANKIERONLYNCH
Employees Worked With
Tabatha Culver
March 25, 2020
We were treated very nicely Lance our service advisor was very nice to us and we had a good experience quality work and a car wash was done after the service Lance our service advisor was very nice to us and we had a good experience quality work and a car wash was done after the service More
by CABAH12
Employees Worked With
March 25, 2020
Great service ,very professionalWould recommend a friend Great service ,very professional Would recommend a friend . I was able to pick and choose My vehicle and color i wanted And i like my monthly car Great service ,very professional Would recommend a friend . I was able to pick and choose My vehicle and color i wanted And i like my monthly car payment that i can afford. More
by RAY.CHACON61
Employees Worked With
David Lennox, Cherae Cozzi
March 25, 2020
I bought a car from this company, of course with a loan that I put money down on. I got a call almost a month later saying that the bank didn’t approve my loan and I needed to bring the car back? Why would that I put money down on. I got a call almost a month later saying that the bank didn’t approve my loan and I needed to bring the car back? Why would they let me drive a car off the lot if I was not approved in the first place? Will not be using this dealership again. More
by Anna
Employees Worked With
Bryan Ogg, Christopher Osorio, Mathew Reed
March 25, 2020
excellent waiting area friendly and service was fast :) I can always rely on this team for speedy accurate service. I am always thankful for their hard work. waiting area friendly and service was fast :) I can always rely on this team for speedy accurate service. I am always thankful for their hard work. More
by LACEYK51
Employees Worked With
Matt Franceschini
March 25, 2020
As usual the service and performance of your oil change program was executed extremely well. Your service sales tech helped in updating our plan. Thanks program was executed extremely well. Your service sales tech helped in updating our plan. Thanks More
by GEORGEGAGNA
Employees Worked With
Tabatha Culver
March 25, 2020
I had a great experience. Matt was very efficient and professional and my vehicle was done quicker than expected. I’ve really noticed improvement in the service department over the last year. professional and my vehicle was done quicker than expected. I’ve really noticed improvement in the service department over the last year. More
by ANGELA.JEFFRIES
Employees Worked With
Matt Franceschini
March 24, 2020
This dealership is very easy to work with when purchasing a new vehicle. Everyone I dealt with was professional and a lot of fun to deal with during the purchase a new vehicle. Everyone I dealt with was professional and a lot of fun to deal with during the purchase More
by GKRISTY528
