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Lithia Hyundai of Reno

Reno, NV

4.3
3,984 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,984 reviews

March 24, 2020

Unethical, Uncaring of Customers, Tricksters, Tells Lies Rich says, "I do not believe them, I do not trust them, I do not suspect them!!" Rich Lance over estimated the cost of repair to Hyundai Tucson 201 More

by Husker1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Clunie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, David Lennox, Joe Collazo, Pete Montalvo, Tom Clark
March 24, 2020

They got me in and out very quickly. Competitively prices for tire rotation oil change and new wiper blades. I will definitely be going back More

by DESIREE
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

Lance is amazing. He is always super helpful and has wonderful customer service skills that I greatly appreciate along with his honestly and timeliness all of my appointments. More

by Danielle
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

good customer service Lance is the best he is polite and great to work with. So helpful and will always go the extra mile for me, and is quick More

by SWEETLISA36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
March 24, 2020

Oil Change It took about an hour. My husband and I had coffee and muffin while waiting. They changed my oil and washed my car. The staff were all very friendl More

by JOICE_FONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
March 24, 2020

loaner car tax Service dept was very good. . Did not tell me that loaner car tax cost had to come out of my own pocket. Should have told me so I could bring my own More

by Jeffrey Sun
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

Lythia Hyundai dealership is a great place to buy a car. The salespeople are in tune with buyer needs and will work with the consumer to to find the right vehicle for the right price! This is my 4th vehic More

by ALIENSAREHERE63
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver, Pete Montalvo
March 24, 2020

5 star service as always! Thanks again guys! Hyundai service is the best service around! I'm here like every other month bc I drive so much hahaha and they welcome me with open arms every time! More

by DJLR1415
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
March 24, 2020

With the virus the process took longer then it should have but the overall process was easy. Joe was great as well as Lance for our service call More

by ICUNOW430
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Joe Collazo
March 24, 2020

lance smith/scott robert lance smith, service department is kind and courteous and is always spot on. scott robert is the BEST and very knowledgeable regarding the dealership More

by KRISTINELUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver, Kendall Meyer
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