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Lithia Hyundai of Reno
Reno, NV
3,984 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,984 reviews
March 24, 2020
Fewer thing checked than when I had the bumper to bumper warranty. Service desk people were great though. Lance is the best and does a great job warranty. Service desk people were great though. Lance is the best and does a great job More
by CRSCTR
Verified CustomerEmployees Worked With
March 24, 2020
We are always so very pleased with the service we receive when we bring our car in to get our oil changed, or for repairs. As soon as we walk in the door of the service department, we feel welcomed. I want t when we bring our car in to get our oil changed, or for repairs. As soon as we walk in the door of the service department, we feel welcomed. I want to especially give a well deserved shout out to Lance, in the service department. We always receive the best service from him. We try to spread the word about Lithia Hyundai as often as we can. Thanks! More
by MARCYDEARMOND1
Employees Worked With
March 24, 2020
Great service - Tire Repair Bought a new set of tires- Less than one week later I got a nail- blow out. lance helped get it done quickly and easily. Always friendly and helpful Bought a new set of tires- Less than one week later I got a nail- blow out. lance helped get it done quickly and easily. Always friendly and helpful staff. More
by AJDUESEASON
March 24, 2020
good job Work done on time with timely suggestions for future needs. Service rep was efficient and helpful. will recommend Lithia to all my friends and co-work Work done on time with timely suggestions for future needs. Service rep was efficient and helpful. will recommend Lithia to all my friends and co-workers More
by REEWLV
Employees Worked With
March 24, 2020
Very professional advisers. They know what they’re talking about and explain everything detail so I could understand. Trustworthy, I can always rely on their technicians that they’re doing an amazing talking about and explain everything detail so I could understand. Trustworthy, I can always rely on their technicians that they’re doing an amazing job. More
by BRYAN M
Employees Worked With
Other Employees :
Matt Franceschini, Tabatha Culver
March 22, 2020
Had a great experience even amongst all the chaos going on with covid 19, Cherae was friendly, informative and worked with me with my trade in and delivered my car to me without me having to leave my home. on with covid 19, Cherae was friendly, informative and worked with me with my trade in and delivered my car to me without me having to leave my home. She's the best. More
by Rlee
Employees Worked With
Cherae Cozzi
March 22, 2020
Everyone went out of their way to get us into the car of my wife’s dreams! Especially Cherae Cozza and Joe our sales guy. Cherae explained every detail of the car. She made it very easy to understand. She my wife’s dreams! Especially Cherae Cozza and Joe our sales guy. Cherae explained every detail of the car. She made it very easy to understand. She’s a true asset to your team! This is our second purchase from this dealer. We will refer and continue to go back. More
by ktyloudoug
Employees Worked With
Christopher Osorio, Joe Collazo, Matt Franceschini, Cherae Cozzi
March 17, 2020
My experience with Lithia Hyndia Reno was everything you would like car buying to be. Holly is one of the most professional sales representatives that I have ever worked with. Due to some credit matters sh would like car buying to be. Holly is one of the most professional sales representatives that I have ever worked with. Due to some credit matters she had to go the extra mile to not only secure the correct vehicle but also financing. I would not only recommend Lithia Hyndia to anyone looking for a vehicle, but specifically ask for Holly Jensen More
by Twalt0515
Employees Worked With
March 12, 2020
2019 F250 Beauty By far the best buying experience we have ever had. Terry is awesome!!! he gave us all we wanted and more. I am telling all my friends to go to Lit By far the best buying experience we have ever had. Terry is awesome!!! he gave us all we wanted and more. I am telling all my friends to go to Lithia. More
by James M
Employees Worked With
Terry Petersen
