Lithia Hyundai of Reno

Great customer service Lance from Service recommended Richard Dvorak to us when my daughter wanted to buy her first car. Richard took great care of us and made the entire p Lance from Service recommended Richard Dvorak to us when my daughter wanted to buy her first car. Richard took great care of us and made the entire process very pleasant. He went above and beyond to explain every step to my daughter(19) who is a first time byer. He made sure she received EVERYTHING she needed to protect and cover the car in every situation. David in Finance also was great in explaining everything to my daughter- all her finance questions were answered and the best loan options were presented. We have purchased 5 Hyundai's from this dealer. I would highly recommend Lance in Service and Richard in Sales for your car needs. More

Holly Jensen and Tabatha Culver are amazing! I’ve now purchased two vehicles from Lithia Hyundai of Reno, both through Holly Jensen, and for good reason. She is prompt, attentive to my needs, pat I’ve now purchased two vehicles from Lithia Hyundai of Reno, both through Holly Jensen, and for good reason. She is prompt, attentive to my needs, patient with my decision making process, and very knowledgeable. When people ask me when I’ve had a good customer service experience, I bring up Holly at Hyundai. This last purchase, we were able to work out all the numbers, my trade, financing preferences, and the vehicle stock number before I showed up. When I did show up with my wife, we were in and out of the dealership in less than 30 minutes. I couldn’t be happier with my experience. Tabatha has been my service advisor and is simply amazing. She provides true advisement, informing me of my choices, offering consultation appropriately, and understanding my objectives in keeping my car running smoothly. She is a customer advocate who brings knowledge about how to deal with insurance companies, warranty claims, and standard service. Once again, I couldn’t be happier with my experience. Chris is very attuned to my vehicle use and recommends, or does not recommend, service plans, warranties, and financing appropriately. Thanks Chris! More

Cherae was great to work with. The entire delearship went made the process simple. We were a let to do preliminary paperwork prior to our appointment. I made the process simple. We were a let to do preliminary paperwork prior to our appointment. I More

Pete and Brian were amazing!! From the time we walked until we drove off the lot in our new car both of these gentlemen went above and beyond! I’m looking forward to buying my next vehicle with them. until we drove off the lot in our new car both of these gentlemen went above and beyond! I’m looking forward to buying my next vehicle with them. More

Richard was very warm and easy to work with. He had patience with us and was available to answer any question. He assisted with our NitroFill program when we got a nail in the new tire. patience with us and was available to answer any question. He assisted with our NitroFill program when we got a nail in the new tire. More

Holly is amazing My husband and I have purchased a few cars with Holly as our sales specialist. She is a good listener, not pushy and has answers to all questions - sh My husband and I have purchased a few cars with Holly as our sales specialist. She is a good listener, not pushy and has answers to all questions - she knows her cars. Over all great person of integrity and has been there for anything we needed even after our purchases. Thank you for being amazing Holly! Keep doing YOU! Because YOU are amazing. More

Sales person was awesome did a great job. Process was long and involved but well worth the wait. Would definitely recommend Lithia and Sherae Cozzi to everyone I know looking for a vehicle. long and involved but well worth the wait. Would definitely recommend Lithia and Sherae Cozzi to everyone I know looking for a vehicle. More

Pete was excellent! Worked well with me and even delivered the car right to me! Very polite, helpful and professional. Would recommend him to others. delivered the car right to me! Very polite, helpful and professional. Would recommend him to others. More

Fantastic Thank You!!!! The whole experience was top notch and recommend this dealership to everyone. Friendly, no pressure, comfortable, accommodating, nice, Thank You!!!! The whole experience was top notch and recommend this dealership to everyone. Friendly, no pressure, comfortable, accommodating, nice, best experience ever. Will go back More

Unquestionably the best new car buying experience I've had. Terry and Devin, with the help of Holly, were honest, professional, and pleasant! Thanks for your help! had. Terry and Devin, with the help of Holly, were honest, professional, and pleasant! Thanks for your help! More