Lithia Hyundai of Reno

wow what a auto group My wife have now purchased two cars from Reno Hyundai. And both from Holly Jensen. She is the best. No pressure and lots of help. She answered all of My wife have now purchased two cars from Reno Hyundai. And both from Holly Jensen. She is the best. No pressure and lots of help. She answered all of our questions and concerns. She is a great people person. In fact the whole staff is wonderful from sales to service. Holly has even called me to wish me Happy Birthday. WOW . I can safely say that if your looking for a new or used car you may want to seriously consider Reno Hyundai. Go in and at least talk to Holly see what she can do for you. More

There was no pressure to purchase Process was simple everything explained nicely. I called about a truck. A return call said it was available. I let them know i would be coming to se Process was simple everything explained nicely. I called about a truck. A return call said it was available. I let them know i would be coming to see it right away. More

Lithia Hyundai located in Reno, Nevada should receive an over-the-top 7-Star rating instead of the top 5-star rating available in this survey. It’s obvious to me that all the employees under the guidance o over-the-top 7-Star rating instead of the top 5-star rating available in this survey. It’s obvious to me that all the employees under the guidance of the General Manager, understand how to provide and maintain outstanding customer service and satisfaction. With respect to the sales department, all my interactions and transactions with Holly Jensen (Certified Product Specialist) regarding my vehicle inventory review, inspection, test drive, and eventual Certified Pre-Owned 2018 Hyundai Santa Fe Sport 2.4L AWD SUV purchase, far exceeded all my expectations. Holly exudes an easy-going, and patient personality combined with a sincere desire to make the entire process of selecting and purchasing a vehicle as simple, stress free, and efficient as possible. She is extremely knowledgeable, highly competent, and knows how to complete initial transaction paperwork quickly and accurately. And Brian Carter, was also very helpful, and attentive, More

Beyond Excellent Customer Service From start to finish, my experience purchasing a vehicle with Mr. Bill Zupo at Lithia Hyundai was beyond excellent. Bill was highly informative, frien From start to finish, my experience purchasing a vehicle with Mr. Bill Zupo at Lithia Hyundai was beyond excellent. Bill was highly informative, friendly, thorough, caring, patient (and hilarious!), to ensure that all of my needs were completely taken care of. He made sure that all of my questions were answered, and went above and beyond to ensure that my family was comfortable during the sales process as well. In addition, his sales partner Mr. Alex Medina was friendly and helpful, and stayed readily available to provide assistance at all times. Beyond that, Lithia worked patiently with me to secure a very competitively priced vehicle within my budget. From my very first call to inquire about the vehicle I was interested in, to the point where Bill officially handed me the keys, I could never have imagined a more stress-free and awesome sales experience. I would highly recommend Lithia Hyundai of Reno, and will continue to keep them in mind for all of my future vehicle needs! More

Mike Crom. purchased two Kona Hyundai for the kids I was very pleased with the Hyundai dealership Our sales person was Cherae Cozzi Cherae was professional, courteous and knowledgeable, creating I was very pleased with the Hyundai dealership Our sales person was Cherae Cozzi Cherae was professional, courteous and knowledgeable, creating an efficient and enjoyable sale. She was also very helpful to our family making informed decisions! More

My eexperience was positive as have been all of my dealings with thid dealetship through the years. Everyone was professional, helpful, and friendly. They made me feel like a member of the family. dealings with thid dealetship through the years. Everyone was professional, helpful, and friendly. They made me feel like a member of the family. More

Salesman was great, service not so much. Really enjoyed dealing with the salesman, but after purchasing had trouble getting information from the dealership about anything. Called numuros time Really enjoyed dealing with the salesman, but after purchasing had trouble getting information from the dealership about anything. Called numuros times about my title and could not get a straight answer from anyone, took a long time to recieve it. Just hope I have better luck with my warranty. More

Awesome service! Wouldn’t go anywhere else beside lithos Hyundai of Reno! Thank you guys your the best an see you soon. Happy thanksgiving to Matt Ashton, lance Smith. Have a good one guys Hyundai of Reno! Thank you guys your the best an see you soon. Happy thanksgiving to Matt Ashton, lance Smith. Have a good one guys More

He lets cars off the lot with a leaky oil plug from an oil pan and not take responsibility for his mechanics actions. I have photos and it is not good. oil pan and not take responsibility for his mechanics actions. I have photos and it is not good. More

A very friendly.warm, professional saleman. Johnathan was just the kind of salesman you would want when purchasing a car. Absolutely no pressure, easy to talk to, friendly, warm and professiona Johnathan was just the kind of salesman you would want when purchasing a car. Absolutely no pressure, easy to talk to, friendly, warm and professional. I would not recommend the dealership at this time but could possible change my mind after the problem I have is settled. The dealership dpes add several items where the price went up to about $1000 more than it was listed. If they are going to add these things it should be in the price advertised or optional for the consumer More