Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
4,023 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,023 reviews
June 30, 2024
Haven’t used service department yet bought Kona 2 months ago. Sales department is very helpful. I have been working with Dan Dunham for years. ago. Sales department is very helpful. I have been working with Dan Dunham for years. More
by RA_SHERMAN
Verified CustomerEmployees Worked With
June 30, 2024
Our service advisor, Lance, is excellent. We were having an extensive service and a loaner was provided. The car was ready within the time frame provided and we were notified via text. I’m ha We were having an extensive service and a loaner was provided. The car was ready within the time frame provided and we were notified via text. I’m happy to recommend the dealership. More
by Tagrove
Employees Worked With
June 29, 2024
Keep up the good work , more power stay positive, doing great excellent costumer service, A doing great excellent costumer service, A More
by rey
Employees Worked With
June 29, 2024
I appreciate the service center very much. Not only are they quicker then Estimation, they also are very kind about helping out with rides And are very kind. Not only are they quicker then Estimation, they also are very kind about helping out with rides And are very kind. More
by Jennangel73
June 29, 2024
Very helpful and made sure that I understood what I was getting. I took some time, but I got the car!! getting. I took some time, but I got the car!! More
by MUSAJEANETTE4
June 26, 2024
Dan literally spent three hours with us helping us get our deal all done in one day! Highly recommended specialist! our deal all done in one day! Highly recommended specialist! More
by Mohammad Abu Sheikha
Employees Worked With
June 25, 2024
I use the dealership because of Lance and Dan. They are honest and trustworthy, know excellent customer service. They are honest and trustworthy, know excellent customer service. More
by lindatyson1945
June 24, 2024
They found a car closest to my dream car as quick as possible. My sales personHolly, was professional, efficient, and went beyond the extra mile. They even gave me a ride home when I needed one. My c possible. My sales personHolly, was professional, efficient, and went beyond the extra mile. They even gave me a ride home when I needed one. My car makes me smile whenever I see it. Thank you - EVERYONE who help make it happen. There was a gentleman who helped me when I was late. I couldn't believe he would do that. I was amazed. More
by TAHOETRICIA
Employees Worked With
Holly Jensen
June 24, 2024
I felt pressured and rushed after I test drove one of the cars. When we got home I found that the car does not fit to our liking and I tried to reach out to the agent that was helping me out but he said that cars. When we got home I found that the car does not fit to our liking and I tried to reach out to the agent that was helping me out but he said that his manager will have to contact me. I waited till he contacts and there was nothing. I still don’t like the car I’m driving right now More
by CNESON1108
Employees Worked With
Garrett
June 23, 2024
Very friendly and they get you in and out and that’s what I like I like More
by nataliecallei
Employees Worked With
