Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
3,999 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,999 reviews
July 23, 2016
Great buying experiance This is the second Hyundai we bought from Lithia Hyundai of Reno in the last year. We were very happy with how wonderful our salesman Pete was that we This is the second Hyundai we bought from Lithia Hyundai of Reno in the last year. We were very happy with how wonderful our salesman Pete was that we went to him both times. We loved our 2016 Elantra but it was just to small for us. We had done our homework and knew we wanted to upgrade to the 2017 Santa Fe SE. Pete was great about helping us find the vehicle we wanted. More
by ANDYATODD
Verified CustomerEmployees Worked With
Elpidio (Pete) Montalvo, Pete Montalvo
July 18, 2016
Bought a nice used car Helpful staff, no pressure. Got the car that we wanted in the color we wanted. Did not have to sell a kidney as a gown payment. Helpful staff, no pressure. Got the car that we wanted in the color we wanted. Did not have to sell a kidney as a gown payment. More
by Psychdude
July 16, 2016
The real pro's This was a great and trouble free experience. We all made out well...dealership...employees...and a satisfied customer. I knew what I wanted and was p This was a great and trouble free experience. We all made out well...dealership...employees...and a satisfied customer. I knew what I wanted and was professionally ushered into an even better opportunity and couldn't be happier More
by mike.cadez
Employees Worked With
Ronnie knight
July 14, 2016
obsequious The salesman was nice but just plain obsequious. Sorry Rod. Some manager and he pushed us very hard to sign up for Blue Link... even though we were no The salesman was nice but just plain obsequious. Sorry Rod. Some manager and he pushed us very hard to sign up for Blue Link... even though we were not interested. Rod kept pushing and pushing us to fill out this survey with the highest marks. And then he said it over and over again. He even called us to check and mentioned it one more time. For some reason we had to wair hours to meet with the F&I guy (David Wolpe) who was deriding (we had our own financing, knew what we wanted, etc.). In other words... as customers, we brought no joy to the salesperson or to F&I. The saving grace for this location is Scott Robert. More
by janeedleman
Employees Worked With
Scott Robert, David Wolpe
July 14, 2016
New car Awesome, awesome, awesome!!!!!...... I live 150 miles from the dealer and they were very understanding in the time it takes to travel there and go thr Awesome, awesome, awesome!!!!!...... I live 150 miles from the dealer and they were very understanding in the time it takes to travel there and go thru the process of buying a car There is a dealer closer but they didn't seem interested in selling me a car I contacted Reno Hyundai and they went above and beyond what I expected Will definetly recommend them others!!!!! More
by hawaiibob89
Employees Worked With
Scott roberts
July 08, 2016
Great service I brought my car in on a busy day to get serviced and they gave me a appointment for later that day. I got the car done in quick time and was complete I brought my car in on a busy day to get serviced and they gave me a appointment for later that day. I got the car done in quick time and was completely happy about it.good job thank you More
by Rick
Employees Worked With
Carlo Moscoso, Matt Franceschini
July 08, 2016
Wonderful experience! I had a great experience purchasing my vehicle! Steve was very helpful and got me in the car best suited for me and my family! I had a great experience purchasing my vehicle! Steve was very helpful and got me in the car best suited for me and my family! More
by jturnbull331
Employees Worked With
July 08, 2016
New Santa FE Elipidio Montalvo of Reno Hyundai is an awesome sales associate who did an excellent job! Thanks Pete for the great experience in buying my first new Elipidio Montalvo of Reno Hyundai is an awesome sales associate who did an excellent job! Thanks Pete for the great experience in buying my first new car. We love our Santa Fe. More
by laurenheller
Employees Worked With
Pete Montalvo
July 08, 2016
wonderful!!! This was a wonderful experience, Chris Ororio was a delight, very knowledgeable and answered all of our questions, my wife Carrie wasn't able to join This was a wonderful experience, Chris Ororio was a delight, very knowledgeable and answered all of our questions, my wife Carrie wasn't able to join us until she had gotten off work, Chris had gathered all the information / prices necessary on her trade in and on our new purchase prior to her coming to the dealership so he made this experience GREAT! We have been telling everyone about our experience at Lithia Hyundai, we will definitely buy again!! Thank you More
by cstappart
Employees Worked With
Christopher Osorio
July 07, 2016
Good Job! Love the new Hyundai Tucson! I also liked the professional, no pressure negotiation that took place. Thanks a million! The dealer went out of their Love the new Hyundai Tucson! I also liked the professional, no pressure negotiation that took place. Thanks a million! The dealer went out of their way to get a vehicle from a nearby dealer, because the one I wanted they didn't have in stock. I really appreciate the extra effort. More
by jackson.elaina
Employees Worked With
Christopher Osorio
