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Lithia Hyundai of Reno

Reno, NV

4.3
3,994 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,994 reviews

October 08, 2023

They went above and beyond for me. Thank you Lithia Hyundai. You guys are great! More

by T. Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lennox, Mathew Reed
Oct 09, 2023 -

Lithia Hyundai of Reno responded

We're glad we could help! Thanks for the five-star review and choosing Lithia Hyundai of Reno!

October 07, 2023

They are an amazing place they make you feel right at home an very welcome along with great customer service More

by BILLYOSBORN03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Oct 09, 2023 -

Lithia Hyundai of Reno responded

That means so much to us, Billy! Thanks for the five-star review!

October 07, 2023

the service is good customer service. .Everyone is really nice there. I give it a 10 More

by LAURIE.GOSSETT2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Lithia Hyundai of Reno responded

Thanks for stopping by, Laurie! It was a pleasure to assist you at Lithia Hyundai of Reno and we hope to see you again in the future!

October 07, 2023

Lance is a great service rep he cares and follows through on the necessary steps needed to repair your vehicle More

by P Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Lithia Hyundai of Reno responded

We know he'll appreciate this! Thanks for the shout-out and for being a valued customer at Lithia Hyundai of Reno!

October 04, 2023

We are pleased with the service that Cesar provided us. We are pleased with the used vehicle we purchased. More

by MIKERESSEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Lithia Hyundai of Reno responded

Hello Mike, Thank you for working with us here at Lithia Hyundai of Reno. Cesar will appreciate the commendation for his assistance, and we're happy to hear you're please with your preowned purchase. We wish you safe travels ahead and are here to support with anything else you may need down the road. Reach out or drop by again any time.

October 02, 2023

Tony was amazing to work with. He was very knowledgeable and answered all the questions I had. He found me the exact vehicle I wanted and stayed in my price range. He was amazing t More

by Absoluteserenity2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Oct 03, 2023 -

Lithia Hyundai of Reno responded

That's wonderful to hear! Thanks for shouting out Tony's knowledge and customer service. We hope you enjoy your purchase!

October 02, 2023

Messed up my car by putting the wrong engine . Then they continued to give me xx diagnostics . More

by Sandra bucio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Franceschini
Oct 19, 2023 -

Lithia Hyundai of Reno responded

Hi Sandra, I’m sorry to hear about the issues with your engine. Please give me a call below so I can investigate this further and attempt to make things right, thanks. Scott Robert Customer Relations Manager 775-682-3352 srobert@lithia.com

October 02, 2023

This is the second purchase from them and have had issues with both. Had to get the general manager involved to make it right. Seems very unprofessional More

by PGOLDING8930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Oct 02, 2023 -

Lithia Hyundai of Reno responded

Hello Ms. Golding, I'm sorry to hear about your recent experience with us. We always aim to be transparent and deliver a five star experience, I apologize if this wasn't the case. A quick chat with your salesperson indicates everything has been resolved, please reach out to me if there is anything still unresolved. Respectfully yours, Scott Robert Customer Relations Manager 775-682-3352 srobert@lithia.com

October 01, 2023

Need a car came in and out within 2 hours. Loved the service. When I need another car I will come back More

by Ivan Ruiz-Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Arevalo
Oct 01, 2023 -

Ivan Ruiz-Garcia responded

Great service got my car under 2 house

Oct 02, 2023 -

Lithia Hyundai of Reno responded

It was a pleasure to assist you, Ivan! Thanks for taking the time to share your feedback with us!

October 01, 2023

Terrific job as always. Professional, courteous, knowledgeable and friendly. Every time I go it is great. More

by DON.HAWKEYE.ADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Lithia Hyundai of Reno responded

We're so glad to hear that you've consistently had great experiences with us at Lithia Hyundai of Reno. We appreciate your kind words about our team and look forward to your next visit!

Oct 02, 2023 -

DON.HAWKEYE.ADAMS responded

Always great to see the team 👍

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