Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
4,290 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,290 reviews
Verified Customer
October 03, 2025
Great customer service. All of the employees were very responsive and also honored the Costco price for our new car! We had a great experience here! All of the employees were very responsive and also honored the Costco price for our new car! We had a great experience here! More
by RACHELCKARLEN
October 03, 2025
Very professional and did a very excellent job I would highly recommend and would definitely come again ! highly recommend and would definitely come again ! More
by jacklynnzalazarvincent
Employees Worked With
October 03, 2025
Great was well taken care of love the truck we will be back when we are in the market again back when we are in the market again More
by BOBGSCHUBRING
October 03, 2025
Very prompt and friendly Service technician was thorough with explaining what they were going to do and how long it would take. They finished in the time I was told. with explaining what they were going to do and how long it would take. They finished in the time I was told. More
by Granny
October 03, 2025
Its a good service sept. And Lance is awesome! He takes good care of us. And Lance is awesome! He takes good care of us. More
by connollyforfishing
October 02, 2025
This dealership makes it easy to schedule appointments and tries to be as efficient as they can getting the work done and the customer on their way. and tries to be as efficient as they can getting the work done and the customer on their way. More
by LVM000@aol.com
Employees Worked With
Ryan Newton
October 02, 2025
I work at another dealership in town. I have to say, we would have never been able to provide the quick turnaround time Lithia did! Thank you to all involved and a SPECIAL THANKS TO Lanc I have to say, we would have never been able to provide the quick turnaround time Lithia did! Thank you to all involved and a SPECIAL THANKS TO Lance! You made the process go smoothly and efficiently. More
by Jacque
Employees Worked With
October 02, 2025
I was in a very precarious situation, my 2024 Hyundai Tucson Plugin Hybrid would not go out of gear could not even put it in park. I had my car towed to Hyundai Lithia of Reno and they very quickly disco Tucson Plugin Hybrid would not go out of gear could not even put it in park. I had my car towed to Hyundai Lithia of Reno and they very quickly discovered what was wrong with my car, they got the part ordered and a week later my car was like new. More
by Michael
Employees Worked With
Ryan Newton
