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Lithia Hyundai of Reno

Reno, NV

4.3
4,023 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,023 reviews

April 17, 2023

Been with them for almost 20 years. The service has always been super. They are very attentive to my needs and have served me well. Lance is the best. More

by GAMMELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Apr 18, 2023 -

Lithia Hyundai of Reno responded

Your loyalty means the world to us at Lithia Hyundai of Reno! Thanks for your continued support over the years and we look forward to many more visits in the future!

April 16, 2023

The process was fast and efficient. My salesman was super helpful! He explained everything very thoroughly. More

by CAPRIROACH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Lithia Hyundai of Reno responded

At Lithia Hyundai of Reno, we know your time is valuable. That's why we aim for a quick and easy car-buying experience without sacrificing quality. Thanks for stopping by!

April 16, 2023

Service writers are always very helpful, especially Lance. They are always very clear on the work being done. More

by RFMILLER1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Apr 18, 2023 -

Lithia Hyundai of Reno responded

We believe being transparent with our customers is the way to go at Lithia Hyundai of Reno. Thanks for sharing your experience with us!

April 15, 2023

The salesman was great Just upset that after everything all signed and done I go out to the car and find it damaged More

by NVLRD69
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Lithia Hyundai of Reno responded

Hello, thank you for taking the time to share your feedback with us. I apologize for the damage on your vehicle and would like to speak with you about this further. Please reach out to me below when convenient, thank you. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

April 15, 2023

They are dishonest, had I had not researched I would had been taken to the cleaners! More

by audreybrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Vincent
Apr 18, 2023 -

Lithia Hyundai of Reno responded

Hi Audrey, I’m sorry you feel this way about us. We aim to be open and honest with you throughout your visit. If you’d like to discuss this further, I’d be happy to speak with you below, thanks. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

Apr 19, 2023 -

audreybrill responded

Hello I would be happy to discuss my experience, please feel free to reach out to me.

April 15, 2023

Garet was amazing and a lot of help with everything thank you so much i love my car More

by JENIFERBAROJAS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garet five stars
Apr 18, 2023 -

Lithia Hyundai of Reno responded

Congrats, Jenifer! The team was more than happy to help at Lithia Hyundai of Reno. Let us know if you need anything else!

April 15, 2023

Ryan was so helpful! Had just driven through the snowstorms, car was done! Thank you More

by miwoods2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 18, 2023 -

Lithia Hyundai of Reno responded

The Lithia Hyundai of Reno team works hard to get you back on the road in no time! Thanks for stopping by!

April 14, 2023

Life changing, no pressure it's like they really care about you. Very easy so simple More

by DCHEWIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly is the best, David Lennox, Dawn Vincent
Apr 18, 2023 -

Lithia Hyundai of Reno responded

Your satisfaction is our goal at Lithia Hyundai of Reno. We're happy to provide a comfortable and seamless experience for our valued customers. See you next time!

April 14, 2023

Friendly, Quick and easy. The person working with us was very helpful. He answered all our questions. More

by GINASINGH4057@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
NA
Apr 18, 2023 -

Lithia Hyundai of Reno responded

We're thrilled to hear that! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

April 14, 2023

Friendly, personable, professional. Knowledge Luke was fantastic. He was personable, friendly, and very knowledgeable. He made sure I felt comfortable with my purchase options. More

by terrynikki98
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 18, 2023 -

Lithia Hyundai of Reno responded

We're so happy to hear Luke made your experience at Lithia Hyundai of Reno so wonderful! Thanks for the kind words and we hope to see you again soon!

Apr 18, 2023 -

terrynikki98 responded

I am very pleased and I will send more business your way

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