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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
2,038 Reviews

2,038 Reviews of Lithia Hyundai of Reno - Service Center

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August 09, 2025

Have been dealing with Hyundai for over 20 years and will continue for years to come. More

by Esther Hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Lithia Hyundai of Reno responded

Your loyalty over the past 20 years is greatly appreciated, Esther! Thank you for trusting us with your automotive needs. We look forward to seeing you next time here at Lithia Hyundai of Reno!

August 09, 2025

Being from out of town, we were without another choice of dealerships to go to, but were pleased to see the individualized service given by this dealership. our service advisor Heather Foster, communicated t More

by personjap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Foster
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Aug 11, 2025 -

Lithia Hyundai of Reno responded

Thank you for the wonderful 5-star review of Lithia Hyundai of Reno! We’re glad to hear Heather took such great care of you and kept you updated throughout your visit. If there’s anything else we can assist with, feel free to reach out anytime. Safe travels ahead!

August 09, 2025

I worked with holly and she was able to get me a great deal on the car I wanted! More

by HANNAH.MELENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Lithia Hyundai of Reno responded

Congratulations on your new car, Hannah! We're proud Holly went the extra mile to help you drive away in the vehicle you wanted here at Lithia Hyundai of Reno. We look forward to assisting you with any future needs. Safe travels and enjoy every mile ahead!

August 09, 2025

Correction to above: It was Jake Lopes . Dropped in to have headlight and tail light replaced but only had an hour to spare. Jake Lopes did everything possible to have it done thank you. ?? More

by Anikov8
Recommend Dealer
Yes
Employees Worked With
Jason
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Aug 11, 2025 -

Lithia Hyundai of Reno responded

Thank you for the wonderful review of Lithia Hyundai of Reno. Jake will appreciate hearing that you rated his service as five stars. Let us know if we can assist with anything else down the road!

August 08, 2025

I have been going to Lithia Hyundai for years. They have the best customer service and get my vehicle done quick. More

by DREASTILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Lithia Hyundai of Reno responded

It's fantastic to know that you've consistently received great service from our team here at Lithia Hyundai of Reno over the years. We're grateful for your trust and will continue working hard to ensure the best care for your vehicles. Until next time, safe travels!

August 08, 2025

The customer service was great. The wait time for car pick up was in a timely manner. More

by DELFINAMORENO694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Condron
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Aug 08, 2025 -

Lithia Hyundai of Reno responded

Thank you for the fantastic 5-star review! We're happy the team here at Lithia Hyundai of Reno was able to assist you promptly and efficiently. We look forward to working with you again for any future needs. See you next time!

August 08, 2025

Lance was very helpful and great at his job! I appreciate all the help! The team was effective and fast to help solve my problem. More

by melissanickerson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Lithia Hyundai of Reno responded

We're so pleased to hear Lance and our team were able to assist you quickly and efficiently. Thank you for choosing Lithia Hyundai of Reno. We’re here whenever you need us next. Safe travels ahead!

August 07, 2025

This dealership is clean and tidy. The service crew is awesome. Heather was informative, kind and helpful. She helped me on my lats visit. More

by aniebug11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather. In service.
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Aug 08, 2025 -

Lithia Hyundai of Reno responded

We appreciate you sharing your 5-star experience here at Lithia Hyundai of Reno! We're glad to hear Heather and our team provided you with professional and attentive service during your last visit. We appreciate your feedback and look forward to assisting you again with any future needs. Until next time!

August 07, 2025

Quick to answer all of my questions accurately. Work was done quickly by friendly staff. More

by QB1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Lithia Hyundai of Reno responded

We're happy the team here at Lithia Hyundai of Reno was able to assist you promptly and efficiently. Thank you for choosing us! If there's anything else we can do for you in the future, reach out anytime. Safe travels!

August 07, 2025

I will try another repair place in the future, unfortunately. I have gone here for 13 years and continue to be unimpressed. More

by THEKAZTEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Aug 08, 2025 -

Lithia Hyundai of Reno responded

We appreciate you taking the time to share this feedback. It's disappointing to hear that your recent experiences haven't met your expectations after so many years with us. We truly value your loyalty for the past 13 years and would appreciate the opportunity to address any concerns you might have. If you are willing, please reach out to me through the contact information below. I hope to speak with you to work toward a resolution and earn back your trust. Thank you, Jeremy Olsen - Service Manager - jolsen@lithia.com

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