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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
2,075 Reviews

2,075 Reviews of Lithia Hyundai of Reno - Service Center

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September 04, 2025

Customer service and service for my car are great. The wait time is not long. I am satisfied. More

by DELFINAMORENO694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Condron
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Sep 04, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

September 04, 2025

my service associate (Lance) was very pleasant and professional I appreciate being kept up to date on the timeline for the service Also a shout out to the shuttle driver(Jennifer I think)) Very pleasa More

by TAYLOR.CM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Lithia Hyundai of Reno responded

Hi Taylor, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Reno.

September 03, 2025

This is my second vehicle I have purchased from Lithia Hyundai. This dealership always goes above and beyond for you. Salesman Dan is by far the best Salesman you could ever get. He is very personable and More

by AAROBERTS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

We appreciate loyal customers like you! Dan and our Lithia Hyundai of Reno team will be thrilled to hear that you consistently receive excellent service with us. Customer satisfaction is our top priority, and it's evident that Dan continues to go above and beyond by providing personable, informative, high-quality service. Please don't hesitate to reach out if you have any questions. We hope to continue building our relationship with you and look forward to seeing you again in the future. Congratulations on your new car and safe travels ahead!

August 31, 2025

Jake provided great customer service was able to get car serviced in a reasonable time. More

by FIHSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

We appreciate your kind review! Jake and our Lithia Hyundai of Reno team will be glad to know that you received high-quality service during your visit. Providing every customer with efficient service is one of our top priorities, and it's clear that Jake delivered! We hope to work with you again soon. Safe travels!

August 30, 2025

Really nice service good communication friendly representatives very efficient 100% recommend they take the time to explain More

by Mguizar82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

Thank you for your 5-star review! Our Lithia Hyundai of Reno team will be glad to know that you received efficient, welcoming, personable service during your visit. Strong communication is essential to building long-lasting relationships with our customers, and it's clear that the team delivered! We hope to work with you again soon. Safe travels!

August 30, 2025

Service was great, as usual! I did not have an appointment and they accommodated me, too. More

by PAMWACHTEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
‘J-Lo’ Lopes
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

Pam, we appreciate your 5-star review. Our Lithia Hyundai of Reno team will be thrilled to hear that you consistently receive great service during your visits. Providing every customer with attentive service is one of our priorities. We hope to continue to work with you. Wishing you safe travels ahead!

August 29, 2025

Lance is always helpful and communicates with me every step of the way. He goes above and beyond and even now with my car and the problems I am having with my speakers he has been finding every way he can More

by djrbour15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

Thank you for your thoughtful review! Lance and our Lithia Hyundai of Reno team will be grateful to know that you consistently are provided with attentive, personable, and reliable service. Ensuring customers' issues get resolved is one of our top priorities, and it's clear that Lance continues to go above and beyond. We appreciate loyal customers like you and hope to continue building our relationship with you. Please don't hesitate to reach out if you have any questions. Wishing you safe travels ahead!

August 29, 2025

I got service from lithia hyundai very quickly, I am happy with everything, thank you very much ☺️ More

by OLGA2SAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Lithia Hyundai of Reno responded

Thank you for your positive review! Our Lithia Hyundai of Reno team will be glad to know that you received efficient and thorough service during your visit. Please don't hesitate to reach out if you have any questions. We hope to work with you again in the future. Safe travels!

August 28, 2025

I am so happy to be back with the Lithia service family again. My service advisor, Jake, was amazing and made me feel welcome. This was my first time at the Hyundai location. More

by kimberlymcquirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lopez
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Aug 28, 2025 -

Lithia Hyundai of Reno responded

We'll be sure to thank Jake for his welcoming service. Thanks for choosing Lithia Hyundai of Reno! Welcome back!

August 28, 2025

I am so happy to be back with the Lithia service family again. My service advisor, Jake, was amazing and made me feel welcome. This was my first time at the Hyundai location. More

by kimberlymcquirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lopez
Report | Print
Aug 28, 2025 -

Lithia Hyundai of Reno responded

Kimberly, thank you for sharing your kind words about Jake! We appreciate you visiting Lithia Hyundai of Reno, and we look forward to seeing you again soon!

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