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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
2,099 Reviews

2,099 Reviews of Lithia Hyundai of Reno - Service Center

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September 29, 2025

Everyone was really nice and helpful with the whole process of getting our car setup. More

by Bunree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

September 29, 2025

Nicole was friendly and knowable when it came to getting me setup for my service appointment and when extra recommended service were added. More

by CGARDNER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Condron
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Sep 29, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Lithia Hyundai of Reno.

September 25, 2025

Got me on time and to good service all well I like him no xxxxxxxxx good person More

by Dunisus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Lithia Hyundai of Reno responded

We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Safe travels!

September 24, 2025

They are all very friendly, the place is very clean your service people were very helpful and kept me informed. More

by Hank4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
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Sep 24, 2025 -

Lithia Hyundai of Reno responded

Thank you for the fantastic feedback! We’re delighted our team made you feel welcome, kept you informed, and that you found our service center spotless. I’ll be sure to share your kind words with everyone here at Lithia Hyundai of Reno.

September 24, 2025

Lack of transparency and also not all services performed as requested. I usually don’t write bad reviews but I don’t like car dealers not being transparent, guess they carry that bad reputation anyways. More

by t2kai.2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Chienne
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2025 -

Lithia Hyundai of Reno responded

Hi, Providing 5-star care is a priority for us, and based on your feedback, it seems we didn’t meet that standard during your recent visit. Your comments regarding transparency are important, and we’d like to better understand the specifics of your experience. At your earliest convenience, please contact me directly at srobert@lithia.com or 775-446-5334. I’d welcome the opportunity to speak with you, answer any questions, and ensure your concerns are properly addressed. Thank you, Scott Robert Customer Relations Manager 775-446-5334 srobert@lithia.com

September 21, 2025

Thanks Lance and your team for everything you do. Great service as always have a GREAT day!!! More

by Larry T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2025 -

Lithia Hyundai of Reno responded

Thank you for the enthusiastic review! We’re thrilled to hear Lance and the team continue to deliver the great service you’ve come to expect. Your support means a lot; wishing you a GREAT day as well!

September 20, 2025

Everyone there was friendly and respectful and I would recommend this place to anyone looking More

by JEANNIE
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
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Sep 23, 2025 -

Lithia Hyundai of Reno responded

Thank you for the glowing review! We're so glad to hear our team made a positive impression with their friendliness and respect. Your recommendation means a lot, and we look forward to welcoming you back anytime.

September 20, 2025

Always provides great service in a friendly and timely matter wheath scheduled or in an emergency. More

by RUBICONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2025 -

Lithia Hyundai of Reno responded

Thank you for the fantastic review! We're proud to consistently deliver friendly, timely service, whether it's a planned visit or an unexpected need. Your trust means a lot to us, and we’re always here to help keep you moving.

September 17, 2025

The staff was amazing and very helpful informational. I really appreciate the professionalism and kindness. THANK YOU More

by 619fine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your appreciation for our team at Lithia Hyundai of Reno! We hope to see you again down the road!

September 17, 2025

The people are very friendly and always explain what your car needs. Thank you s More

by NGONZALEZ.NG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Lithia Hyundai of Reno responded

Hello, It is regrettable to see we could not reach our 5-star standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Olsen - Service Manager - jolsen@lithia.com

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