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Lithia Hyundai of Reno - Service Center
Reno, NV
1,754 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,754 Reviews of Lithia Hyundai of Reno - Service Center
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June 15, 2024
Lance was great. Robert the tech was great! These two guys need raises! They’re amazing. Overall great experience. Robert the tech was great! These two guys need raises! They’re amazing. Overall great experience. More
by ramirezy13
Verified CustomerEmployees Worked With
Helpful June 14, 2024
Service center was great on replacing defective touch screen. Cannot get a response from body shop regarding repairs. Have an estimate but no repairs so far and no return call. screen. Cannot get a response from body shop regarding repairs. Have an estimate but no repairs so far and no return call. More
by GABRIELTORRES6603
Employees Worked With
Unknown
June 13, 2024
Lance Smith is an asset to the company and is great at customer service. Thank you all you do Lance. customer service. Thank you all you do Lance. More
by dpeterson0711
Employees Worked With
June 06, 2024
Lance and the rest of the team are always very helpful and keep my service on track. Great team and keep my service on track. Great team More
by 279JBUNCE
Employees Worked With
Other Employees :
Jeremy Olsen, Matt Franceschini
June 06, 2024
I would leave a 0 star if it were possible. Beware of this dealership. Service is non existent. Customer service and communication is also non existent. This is the 2nd Hyundai I’ve owned and c Beware of this dealership. Service is non existent. Customer service and communication is also non existent. This is the 2nd Hyundai I’ve owned and completely regret both of them. First one was stolen by a stranger. Second one was basically stolen by the dealership. I bought this 2024 Santa Cruz in November brand new. Haven’t seen it since mid April, with not resolution in sight. Worst part is they can’t figure out what’s wrong with it and continue to charge me almost $800 a month. I am completely disappointed with this service. Never once heard from a so called service manager yet alone anyone with information about a path forward. On top of this we get a renewal notice from dmv regarding the vehicle we traded into Hyundai. Lots of empty promises. Would not recommend this dealership or Hyundai in general. Piece of junk foreign car. More
by M.mcprtland82
Employees Worked With
Other Employees :
Jeremy Olsen
June 06, 2024
Lance is the reason I go to this dealership. He is quick to respond and is very accommodating. He is quick to respond and is very accommodating. More
by HOLLYH79
June 04, 2024
20 year customer always happy with service from service department thank you as always thanks department thank you as always thanks More
by Jo Williams
June 03, 2024
Beware. Service department is horrible. No communication. Haven’t seen my car in over a month with no resolution in sight. Service department is horrible. No communication. Haven’t seen my car in over a month with no resolution in sight. More
by M.mcpartland82
Employees Worked With
Ryan. Scott
June 03, 2024
ALL THE PEOPLE WE WORKED WITH HAVE BEEN EXTREMELY HELPFUL AND VALUABLE.. IAm curious about the trailer harness for the hitch on my Santa Fe that I paid v for AND VALUABLE.. IAm curious about the trailer harness for the hitch on my Santa Fe that I paid v for More
by DANDOESNTKNOWWHATGMAILIS
Employees Worked With
