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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
2,045 Reviews

2,045 Reviews of Lithia Hyundai of Reno - Service Center

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August 15, 2025

Love the dealership, however service advisors department needs to follow through with phone calls as promised. More

by BETTY.MOIO.BM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ferris,
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August 15, 2025

Jake was extremely friendly and helpful…made the whole process easy and my first experience at Lithia Hyundai a good one. :) More

by AGMOONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
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August 14, 2025

Customer service was great when I took my car in for its routine maintenance. Got me in quickly and was able to go about my day without issue. More

by BRIANNADAWN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
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August 14, 2025

Service was really fast. My dealer kept us posted on the price and services that needed to be done! Good refreshments and tv for the short wait in the lobby! 10/10 for me More

by rshyvers24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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August 14, 2025

They did great with letting me know about the car. Just took awhile for someone to help us and awhile for just an oil change and tire rotation. More

by SLOR2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2025

A wonderful service experience from the moment I met Jake. He did a fantastic job and kept me updated throughout the day. More

by BETHSMITH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in Service - Five stars
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August 12, 2025

I found the front desk people to be very rude. No eye contact, even when they were saying your going to have to wait. Customer service starts at the front of the office. This was on August 6th, 20 More

by a.duran6062
Recommend Dealer
No
Employees Worked With
Front desk employees
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August 09, 2025

Have been dealing with Hyundai for over 20 years and will continue for years to come. More

by Esther Hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Lithia Hyundai of Reno responded

Your loyalty over the past 20 years is greatly appreciated, Esther! Thank you for trusting us with your automotive needs. We look forward to seeing you next time here at Lithia Hyundai of Reno!

August 09, 2025

Being from out of town, we were without another choice of dealerships to go to, but were pleased to see the individualized service given by this dealership. our service advisor Heather Foster, communicated t More

by personjap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Foster
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Aug 11, 2025 -

Lithia Hyundai of Reno responded

Thank you for the wonderful 5-star review of Lithia Hyundai of Reno! We’re glad to hear Heather took such great care of you and kept you updated throughout your visit. If there’s anything else we can assist with, feel free to reach out anytime. Safe travels ahead!

August 09, 2025

I worked with holly and she was able to get me a great deal on the car I wanted! More

by HANNAH.MELENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Lithia Hyundai of Reno responded

Congratulations on your new car, Hannah! We're proud Holly went the extra mile to help you drive away in the vehicle you wanted here at Lithia Hyundai of Reno. We look forward to assisting you with any future needs. Safe travels and enjoy every mile ahead!

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