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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,956 Reviews

1,956 Reviews of Lithia Hyundai of Reno - Service Center

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April 18, 2025

All the employees involved were very nice and professional. I bought out of state and all questions were answered. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lithia Hyundai of Reno responded

Thank you for the feedback! We're delighted to hear that our team at Lithia Hyundai of Reno provided a professional and helpful experience, even from out of state. Safe travels with your new vehicle!

April 18, 2025

I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lanc More

by CRANMORE_JUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lithia Hyundai of Reno responded

Thank you for your loyalty and kind words about Lance Smith! We're delighted to hear that Lithia Hyundai of Reno has been a great place for your car purchases over the years. We look forward to serving you again in the future!

April 17, 2025

They served me excellently, very kindly, and gave me very clear and precise information!! A quick process and to my liking!! More

by SINDYSALGADO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Lithia Hyundai of Reno responded

We're delighted to hear that you had an excellent experience with our team at Lithia Hyundai of Reno! It's great to know the process was quick and met your expectations. Thank you for choosing us!

April 15, 2025

My time at this dealership is always well spent. Everyone that I deal with gives their utmost for us More

by KENGLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support and hope to see you again soon!

April 12, 2025

The service was prompt and good I will be life long Hyundai customer soo I’m happy More

by A2CUEBALL1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hoily
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Apr 14, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We look forward to serving you for years to come!

April 11, 2025

Much better pricing for an oil change than our last dealer. Customer service is good as well More

by TRENTHORNER
Recommend Dealer
Yes
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Apr 14, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! Come see us again soon!

April 10, 2025

Easy to work with. Great service I felt valued as a customer and would return to the dealership for anything else that I needed More

by STEVEHAM99
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
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Apr 11, 2025 -

Lithia Hyundai of Reno responded

Steveham99, we're delighted to hear you felt valued at Lithia Hyundai of Reno! Our team is always here to help with any future needs. Thanks for the kind words!

April 09, 2025

Called for an estimate on Brakes & nobody returned my call. I went to another dealer & had them fixed. Also VERY VERY difficult to get Service workers to ANSWER the phone. I do like the guys & the More

by RE.JAMIE1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Lithia Hyundai of Reno responded

Jamie, I apologize for the communication issues you experienced. We strive to provide timely responses and it's disappointing to hear we fell short. Your feedback is valuable, and we'll work on improving our phone etiquette moving forward. If there's anything else you'd like to discuss or if you have further concerns, please feel free to reach out directly at your convenience. Thank you, Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

April 09, 2025

Easy to schedule, ensured parts were in stock for Genesis and staff was friendly either updates on car status. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Lithia Hyundai of Reno responded

Shannon, we're delighted to hear that scheduling was a breeze and our team at Lithia Hyundai of Reno kept you updated on your Genesis. Thanks for the kind words!

April 08, 2025

Went in for oil change, tire rotation, and car wash. My car didn't get washed. More

by DLSNICOLLE
Recommend Dealer
Yes
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Apr 09, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for bringing this to my attention. We will be sure to address this internally to ensure it does not happen again. If you like to speak further about this, please contact me directly. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

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