Lithia Hyundai of Reno - Service Center

Lance kept me informed on my vehicle through the whole process. He also helped with the insurance adjuster when she came out. I am very pleased. process. He also helped with the insurance adjuster when she came out. I am very pleased. More

Very nice staff, answered all of my questions, and would recommend to friends and family. recommend to friends and family. More

Great people. Very knowledgeable. Very helpful. Great experience. Will definitely buy from this dealer again. Very knowledgeable. Very helpful. Great experience. Will definitely buy from this dealer again. More

My alignment isn't good unfortunately It veers to the right I'll be calling Monday I'm sure it's something simple right I'll be calling Monday I'm sure it's something simple More

They refused to honor my warranty. I had the last 3 years of oil records but not the first 2 years from moving etc. The connecting rod Came off and went through the engine block a kno I had the last 3 years of oil records but not the first 2 years from moving etc. The connecting rod Came off and went through the engine block a known issue with the 2018 tuscon that I had. The claimed neglect but I was getting the engine oil changed with in the reccomended milage. Replacing the engine cost more than the car was worth. I had to junk it. Despite only owning the car for 5 years and the car only being 7 years old. No one would work with me on finding a solution. The only reason I went with hyundia when I bought the car instead of a toyato or honda was because of the "superior" warranty, that is actually a scam. I feel this is a predatory bussiness practice. And will never trust a hyundai again. More

Nichole was so helpful. Everyone was extremely helpful and kept apologizing for the wait and explaining why the wait was long. Everyone was extremely helpful and kept apologizing for the wait and explaining why the wait was long. More

The service was exceptional. Ryan went above and beyond the normal service. He explained the services that needed to be done and the work was completed in a timely manner Ryan went above and beyond the normal service. He explained the services that needed to be done and the work was completed in a timely manner More

Great service, great people. Service writers and technicians. Jake and Jeffrey are awesome! Thank you! Service writers and technicians. Jake and Jeffrey are awesome! Thank you! More

The people who work here are great. The IT systems, not so much. Emails are so general, they don't apply to my car The IT systems, not so much. Emails are so general, they don't apply to my car More

Lithia Hyundai in my experience is dedicated to customer service and satisfaction. From Josh in sales, Tony in finance and Lane Smith in Service. service and satisfaction. From Josh in sales, Tony in finance and Lane Smith in Service. More