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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,956 Reviews

1,956 Reviews of Lithia Hyundai of Reno - Service Center

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March 29, 2025

Good service didn’t have to wait to long had appt ran out of chocolate chip cookies More

by MIRANDA.HELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support. Come see the Lithia Hyundai of Reno team again soon!

March 29, 2025

I’ve bought two cars from this dealership over the last ten years. I’ve had my oil changed and have had excellent service experiences. More

by ALAN.KASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Monteu, Attilio Ravo
Apr 04, 2025 -

Lithia Hyundai of Reno responded

Thank you for being a loyal customer of Lithia Hyundai of Reno over the years! We're delighted to hear about your positive service experiences and look forward to assisting with any future needs.

March 27, 2025

Not responsive to concerns about repeated recalls for same issue on my model (2022 Ioniq 5); not willing to troubleshoot beyond minimum work required by recall. The impression I received from my service More

by vwapril
Recommend Dealer
No
Employees Worked With
Ryan Newton
Mar 28, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for your feedback. We strive for thorough service beyond just recall requirements, so this feedback is important. Please reach out directly so we can address your concerns more effectively and find a resolution that works for you. Thank you, Jeremy Olsen - Service Manager - jolsen@lithia.com

March 27, 2025

I always have a great experience at this Hyundai. Lance Smith is very professional, friendly, and knowledgeable. More

by GinaPrice
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Mar 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience with Lance and the team at Lithia Hyundai of Reno! We're delighted to know that our professionalism and friendliness made a difference. Looking forward to seeing you again soon!

March 27, 2025

We had a rough start but after a week they fixed the problem and made it right More

by BUTTONSALL4U
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We appreciate your support and hope to serve you again soon!

March 26, 2025

Unfortunately my new vehicle had a scratch on the windshield-the service department installed a new windshield. The service team was very kind and helpful. They took care of us in a timely manner. More

by Bellacats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Paganini
Mar 27, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Lithia Hyundai of Reno! We're glad our service team could assist promptly and ensure everything was taken care of. Safe travels in your new vehicle!

March 26, 2025

Great service and get me in and out as quick as possible Very comfortable atmosphere More

by THEVERA6
Recommend Dealer
Yes
Mar 27, 2025 -

Lithia Hyundai of Reno responded

Thank you for the 5-stars. We appreciate your support. Should you ever need anything else, please let us know.

March 23, 2025

Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys! More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Hyundai of Reno responded

Allen, we're delighted to hear that you had a hassle-free experience with us at Lithia Hyundai of Reno. Thank you for your kind words and support!

March 22, 2025

Excellent group to work with. From sales down to finance I can’t recommend them enough More

by SLAGLEMATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. Stop by and see us again soon!

March 20, 2025

He was very down to earth and provided a comfortable experience. He didn't pressure me into anything but simply explained things needed for continued maintenance in the future. More

by MARTINEZHEATHER0
Recommend Dealer
Yes
Employees Worked With
Artillo
Mar 21, 2025 -

Lithia Hyundai of Reno responded

Martinezheather0, we're delighted to hear you had a comfortable experience at Lithia Hyundai of Reno. Our team is here to provide helpful guidance without any pressure. Thanks for sharing your feedback!

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