Lithia Hyundai of Reno - Service Center

The service was fast and done in a timely manner. I appreciate Hyundai valuing my time and getting the job done. I appreciate Hyundai valuing my time and getting the job done. More

They were friendly till it came time to negotiate price. After that I kept getting batted around between the sales guy, sales manager and finance guy who tried to play bad cop with me “look I’m not here to After that I kept getting batted around between the sales guy, sales manager and finance guy who tried to play bad cop with me “look I’m not here to negotiate” ok well these aren’t the terms I’m agreeing to so I’m not going to sign that. It felt like the scene from Fargo where they were arguing over the True-coat. (Not even going to get all the way into the similarities with the desert protection package) Finally got the truck even though I payed 2k more than I should have and of course they try to play it like they’re losing out. It feels like a racket and definitely they’re all in cahoots to try to pressure you into agreeing to their terms. The second finance guy I dealt with was great though. I don’t recall his name but he’s a red headed fella. After the purchase it became like pulling teeth to get ahold of the title person who eventually said the title would be sent on that Friday and when I finally got back ahold of her the following Tues she more or less gave me a dog ate my homework excuse and the point sales guy became semi-responsive. Pretty frustrating experience over all. More

Great Service! Was going to leave due to the price of the vehicle but gave us the vehicle at the price we could afford! Was going to leave due to the price of the vehicle but gave us the vehicle at the price we could afford! More

Purchasing through Lithia Hyundai was a smooth process. The staff was incredibly professional and very personable. Nothing but good things to say! The staff was incredibly professional and very personable. Nothing but good things to say! More

They are always friendly and work with you. Management goes out of their way to ensure a positive experience. Management goes out of their way to ensure a positive experience. More

Some of the employees need to work on honesty and communication. I do love my car! communication. I do love my car! More

Amazing service always, professional and friendly always. Tabitha goes above and beyond everytime I bring my vehicle in for its service! Always makes me happy to give my business to them! Tabitha goes above and beyond everytime I bring my vehicle in for its service! Always makes me happy to give my business to them! More

I have always appreciated the people at Lithia, buying a car from them is the best purchase I’ve made in my whole car life. Getting my service needs met by them is always my best car care experience. I am car from them is the best purchase I’ve made in my whole car life. Getting my service needs met by them is always my best car care experience. I am always waiting for much less time than I expect. They are professional and kind here, always. Thank you everyone, for what you do More

I have always been treated very fair at this dealership. I'm also impressed with the service department. I'm also impressed with the service department. More

Great sales and service teams. Will go to Lithia Hyundai of Reno to purchase my next Santa Cruz of choice Will go to Lithia Hyundai of Reno to purchase my next Santa Cruz of choice More